Box2 Fashion Reviews 

2,172
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish designs of the clothing, often noting how the garments celebrate diverse body shapes and offer excellent fits for various sizes. Many people appreciate the efficient service, straightforward ordering process, and the prompt, well-packaged deliveries, frequently arriving within a few days. However, some customers also noted occasional issues with specific garments, such as items being badly cut, materials not meeting expectations, or sizing discrepancies where the fit was not as anticipated.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers consistently delighted with... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the first-class and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my dau... See more

Company replied

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Highly recommended company,quality of clothing is first class. Very knowledgeable and friendly staff, I have been purchasing items for many years and would highly recommend them. Thank you Box 2.

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,172)

1,371 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Box happy…

Parcels packaged well and received on time. Always been pleased with product and they do my size.

29 June 2026
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Reply from Box2 Fashion

Hi, Thank you for your positive comments, we aim to please.... Nicky

Rated 5 out of 5 stars

Always helpful

Always helpful. Descriptions are good. Quality is excellent. Sizes are good. Service Excellent.

29 June 2026
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Reply from Box2 Fashion

Hi Suzie, thank you for such lovely comments, we really appreciate your custom. Best wishes
Nicky

Rated 5 out of 5 stars

Really comfortable to wear

Really comfortable to wear. Lovely fabric and washes well

1 July 2026
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Reply from Box2 Fashion

Hi Gina, So pleased you are enjoying your Noen top, one of my favourite too! Nicky

Rated 5 out of 5 stars

Very proffesional always on time

Very proffesional always on time , nicely packed,and the quality is so much better than other online businesses,also caters for different age groups and sizes

29 June 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 2 out of 5 stars

First disappointment for years

I didn’t think this item was up to the usual standard, the material seemed flimsy. Also, I found the returns system hard to follow. I do not have a printer and at the age of 82 I had to seek advice about the returns system hard. I have been shopping with you for years but this was the first time I’ve been unhappy.

30 June 2026
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Reply from Box2 Fashion

We are sorry you were disappointed with your order. We totally understand that sometimes our customers have to return items, but please call us if you need assistance with the returns process, we are always happy to help. ❤️

Rated 3 out of 5 stars

I didn't feel the fabric used in my…

I didn't feel the fabric used in my last purchase was the same standard as my previous item's.

29 June 2026
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Reply from Box2 Fashion

Thank you for taking the time to share your feedback. We're sorry to hear that your recent purchase didn't meet the same expectations as your previous one. We take great care in selecting our fabrics and maintaining consistent quality, so we're disappointed to learn that this wasn't your experience.

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to use website and ordering process. Helpful updates on progress of order and delivery. Thank you

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Navy dress

As always prompt and efficient response and love the dress plain and simple just what I wanted.

26 June 2026
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Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

Wonderful choice

Wonderful choice. Great fashion and extremely helpful people

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 💕

Rated 5 out of 5 stars

Box 2 stock great quality fashion in…

Box 2 stock great quality fashion in sizes the majority of the female population need. The fabrics are superior and the designs are flattering. Really speedy delivery. Always pleased with my purchases.

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

This company is excellent

This company is excellent; great service, great quality clothing and everything is beautifully wrapped

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

I have dealt with Box 2 for a number of…

I have dealt with Box 2 for a number of years, the product arrives promptly and the quality is first class giving many years of wear.

29 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave your review and for giving us a 5-star rating. Pleased to hear we have been able to serve well for these many years 💖

Rated 5 out of 5 stars

Long time customer

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to a high quality linen, which never disapoints. Keep it up. P.B.

23 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖

Rated 5 out of 5 stars

Very Lovely, as usual.

I forgot to fill in a part of the form and got a call to remind me and the items arrived with three days and are of the same exceptional quality that I have received before.

24 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 4 out of 5 stars

Good

Good
Design and quality feel material
Delivery service very good as usual
Always a pleasure to talk with your staff

25 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😍

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