Bower Collective Reviews 8,106

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and pleasant scents. Many people appreciate the ethical and sustainable aspects, such as the ability to return empty packaging for reuse and the natural ingredients. The ordering process is described as simple, with convenient options to adjust or postpone future orders, and delivery is generally fast and efficient. However, some people mentioned dissatisfaction with the delivery service, citing issues with unreliable couriers and delayed or undelivered items. A few other people also felt that certain products, like some toilet cleaners or bathroom cleaners, were not as effective as expected or had unpleasant smells.

What people talk about most

Product

People report positive experiences with product, often praising their effectiveness, pleasant scents, and... See more

Quality

Clients share positive opinions on quality, with many reviewers loving the products and finding them to be... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Order

Reviewers mention positive feedback about order, highlighting an easy and reliable ordering system, with many... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I live how this company focuses on reusing the refill packets (that use less plastic in the first place). They provide prepaid envelopes to send them back once you've refilled your household bottles.... See more

Rated 5 out of 5 stars

I like the reminder of my next order which gives me time to change it. It isn't easy to decide exactly what I will be needing months ahead of time so this opportunity to get the order right is great.... See more

Rated 5 out of 5 stars

I have a subscription for the lime hand wash. I always get a notification a few day’s before it is shipped. This gives the opportunity to postpone if you’re not ready for more. I love this handwash... See more

Rated 5 out of 5 stars

Oh my word - Where do I start !!!! As someone who tends to be quite sceptical, I don’t often rave about products—but this one truly stands out. After trying the Lemon scent, I was genuinely impres... See more


Company details

  1. Cleaning Products Supplier
  2. Toiletries Store

Written by the company

Bower Collective are on a mission to eliminate plastic waste and provide customers with Earth's best sustainable home and personal care products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Requested a recycling had twice and…

Requested a recycling had twice and still waiting for it. Going to cancel subscription

5 May 2026
Bower Collective logo

Reply from Bower Collective

Hi KR,

We are sorry to hear you haven't gotten a recycling envelope yet - we are looking into why your request was not fulfilled and we will be contacting you directly with more information!

Thank you for your patience and support.

Best wishes,

Hana - Team Bower

Rated 4 out of 5 stars

The products clean well

The products clean well, I applaud the ecological aspect and they look fabulous in the glass bottles. The only thing that lets it down is the smell - to me it doesn't smell of natural product but of the chemicals I try to avoid.

13 May 2026
Rated 5 out of 5 stars

Lime & Aloe Vera handwash

I have a subscription for the lime hand wash. I always get a notification a few day’s before it is shipped. This gives the opportunity to postpone if you’re not ready for more. I love this handwash, the smell, the consistency and how it cleans thoroughly. I wouldn’t use anything else!

6 May 2026
Rated 2 out of 5 stars

The toilet cleaner is excellent and the…

The toilet cleaner is excellent and the limescale cleaner is on par with other supermarket buys but the bathroom cleaner is not great it leaves behind a sticky residue.

11 May 2026
Bower Collective logo

Reply from Bower Collective

Hi Ltm,

We appreciate your feedback on these products, we're glad you found the toilet cleaner works for you! Sorry to hear about the sticky residue of the bathroom cleaner - we recommend rinsing away the solution after applying wherever possible and if you can't rinse, try using a clean, damp rag to wipe away the residue.

Let us know if that helps!

Best wishes,

Hana - Team Bower

Rated 4 out of 5 stars

For me all is good but not happy with…

For me all is good but not happy with toilet cleaner. It doesn’t do what it does it do. I have used it multiple times but it never removed the yellow stains. I guess I will keep using the bleach until I find the strongest toilet cleaner.

5 May 2026
Rated 4 out of 5 stars

Reliable and eco conscious

I’ve come to rely on several Bower products (washing up liquid and toilet cleaner in particular). I also find the limescale remover useful, living in a hard water area. I like being able to empty and return the pouches- seeing how many will fit into the envelope is a good party game!

12 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look