Bovis Homes Reviews 

Regarding Peterborough, Woodston Mews Development. I am extremely disappointed with the level of aftercare and customer service provided. A basic fixture within my property has failed multiple times within a short period under normal use, yet the issue has been repeatedly dismissed without proper investigation. Despite clear evidence that the problem is isolated to one specific installation—while identical fixtures in the same property remain unaffected—the company has chosen to attribute fault to tenant behaviour without any substantiated basis. This approach reflects a concerning lack of accountability and a failure to assess defects on their individual merit.
More concerning is the manner in which the complaint has been handled at a senior level. Rather than seeking a practical resolution, the response relied on generic assurances around product branding and internal specifications, which do not address the real-world performance failure experienced. The unwillingness to acknowledge or rectify an obvious issue demonstrates poor workmanship oversight and inadequate aftercare standards. Based on this experience, I have little confidence in the company’s commitment to quality or customer support and would strongly caution others to consider this before purchasing.

Denise at the Bay View Northam development was extremely friendly, she made us feel welcomed and not rushed at all and managed to fit our viewings in at very short notice at a time that suited us without any problem at all. She was even waiting at the office door for our arrival knowing we were pushed for time.

Juliette couldn’t have not been any more helpful and has been very supportive throughout this initial period of my purchase

Rhodri was a pleasure to deal with from the start. Very welcoming and informative. Took time to answer any questions and has kept in touch since our visit. We have looked at a couple of new developments over the last few months but the customer care at Hollin Bank is head and shoulders above.

Rhodri was extremely helpful in our initial inquiries taking the time to support and understand our needs thank you for your time and support Rod.

Sylwia was very kind and patient with all our queries and cleared all our doubts apart from giving a walk around of the entire area

Having 5% discount made a lot of difference

Well organised and excellent communication.
Sales consultant was very helpful and provided guidance on each step.

Very helpful

Rhodri was extremely helpful and friendly and provided lots of information and options.

Myself and my husband went for a house viewing at Bovi homes Hollingwood lake. The Sales Rep. Rhodri was super amazing. His customer services were very excellent with a personal touch of rapport. He was patient, and explained everything to us carefully especially due to the fact that we were just buying our first home and needed guidance to make the right decisions.
He personally took us to view the plot and explained in detail what the process would be and what the next steps would entail.
He also kept us updated every step of the way with any progress and was very quick to responding to any queries. We could easily reach him via chat or phone call and he was mostly available to help us navigate this complex home buying process.
Rhodri is a star.

From the moment I stepped into the show house, Rod was very attentive, knowledgeable and really most helpful. Currently waiting on a sale of my home so not in a position to move forward yet but fingers crossed and I know i will be able to rely on Rod who will need the patience of a saint

Excellent professional service when wanting to look at show homes. Great designs and standards

Having had purchased from Rhodri about 4 years ago we were pleasantly surprised to see him again. His customer service is commendable and nothing is ever too much trouble.

I visited Bovis Homes in Littleborough yesterday and soon as we entered the office we was greeted by rhodri with a lovely smile and character he gave us all the information we needed and left on a positive note thank you

Excellent help, advice and service. Very friendly and welcoming.

Very Helpfull and friendly sales staff will make your choice perfect.
In Wellingborough development site , Mandy gave me help to find a good mortgage advisor and solicitor.very frindly.

Rod was really good, professional, friendly and really knowledgeable, excellent service

We had a disappointing experience at Bovis Homes (Elgar Park) Worcester recently. We arrived at the sales office intending to book an appointment to secure a house, and since the door was unlocked, we stepped inside. Unfortunately, we were unceremoniously asked to leave as it was an admin day. While we realise we missed the signage on the door, the lack of interest in us as ready-to-go buyers was surprising. A missed opportunity for the sales team, as we’ve now reserved with another developer

We recently reserved a home with Bovis Homes in Littleborough and had a really positive experience throughout the process.

A big thank you to Rhodri, who was excellent from start to finish. He was patient, knowledgeable, and always willing to take the time to answer our questions in detail. What stood out most was his personal, non-pushy approach — we never felt pressured, which made a big difference when making such an important decision.

The quality of the homes and overall build specification is very high, which gave us real confidence in the purchase. The application process was also smooth, with a supportive and responsive team guiding us every step of the way.

Overall, a great experience so far and we’d definitely recommend Bovis Homes based on our journey to date.