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Boozt.com Reviews 

397,632
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more

Rated 4 out of 5 stars

I ordered brown leather shoes, but received black shoes. The brown were more expensive than black, have no idea why it was changed without asking or giving a refund for the difference between prices.... See more

Rated 5 out of 5 stars

I ordered a wallet, and there was a promotion at the time so i essentially got a free beanie with it and free shipping. Even this way it was cheaper then a hungarian webshop for the same item. The shi... See more

Rated 5 out of 5 stars

Good overall experience. Everything went smoothly, the order was handled properly, and delivery was reasonably fast. I’m happy with the purchase and would consider ordering from them again.

Company details

  1. Department Store
  2. also in
  3. Children's Clothing Store
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Shoe Store
  7. Women's Clothing Store

About Boozt.com

Written by the company

Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.

Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.

We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.

As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.


WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME


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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

398K reviews

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4.4

All reviews

(397,632)

18,110 reviews in the last 12 months

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Rated 1 out of 5 stars

Charged 3 Times for a Failed Order

I was trying to order from Boozt using SAS Checkout. Somehow, the transaction did not go through, and no order was created. However, my credit card was still charged three times. Customer service was unable to help me and said the issue is with PointsPay, telling me I have to contact them to get my money back. Unfortunately, there is no way to contact PointsPay other than by email with an order number, which I do not have since no order was ever created.

11 September 2026
Unprompted review
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for reaching out to us.

We are sorry for the inconvenience with your payment. For issues regarding EuroBonus payments, including double charges, PointsPay needs to be contacted directly at support@pointspay.com.

If you have any further questions or if there is anything else we can help you with, you are warmly welcome to contact us again.

Wishing you a great week!

Warm regards,
Mark, your Boozt.com team

Rated 5 out of 5 stars

It's easy to purchase

It's easy to purchase, the delivery was fast and neatly packaged . I like that it had a handle to carry and includes return label, in case if you need it.

31 August 2026
Rated 3 out of 5 stars

I paid extra for fast delivery but it…

I paid extra for fast delivery but it still took too long, 5 days

31 August 2026
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for taking the time to share your review with us!

We are sorry that your delivery took longer than expected, especially as you had selected express delivery. We have reached out to you directly to look into this further and make sure we can assist you.

We hope to see you again and give you a five-star experience!

Have a lovely day!
Boozt.com team

Rated 5 out of 5 stars

I have not resaved my order but I have…

i have very good experience and get quick answers.

30 August 2026
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for taking the time to share your review with us!

We are sorry that you have not yet received your order. I have reached out to you to look into your case further and make sure we can assist you.

We hope to see you again and give you a five-star experience!

Have a lovely day!
Nathalie, your Boozt.com team

Rated 5 out of 5 stars

Efficient

Good products and prices. Clarity regarding discounts and how they are applied. Very kind and efficient customer service.

31 August 2026
Rated 1 out of 5 stars

I haven't received my order yet since…

I haven't received my order yet since you use dhl it's always a nightmare to receive my pacage. Yeasterday they sent an email that advised i would receive it today but if you check it's not in diatrubution yet. Please do a complain. Thank you Monica

30 August 2026
Boozt.com logo

Reply from Boozt.com

Dear Monica,

Thank you for taking the time to leave a review.

Our goal is always to provide a five star shopping experience, and we are truly sorry that your delivery did not go as planned this time. We work continuously with our distributors to ensure delivery within the frame provided, but unexpected delays can sometimes occur, and we apologize for the impact on your order.

If you do not receive your order within the expected timeframe, we always recommend reaching out to us directly so we can investigate the status for you. You can find our contact details here: https://www.boozt.com/eu/en/customer-service

Wishing you a lovely day.

Warm regards,
Max, your Boozt.com team

Rated 4 out of 5 stars

Changed pick-up location

Everything was great, the only inconvenience was that the location of pick up was unmanegably changed from a selected, desired one to a location on the other side of the city. Had to go out of my way to pick it up, but besides that the time of shipping was correct and the items arrived in perfect shape.

30 August 2026
Rated 5 out of 5 stars

Good service

Order and delivery went well. I had to return the product - wrong size for me. Return and refund went also very well.

23 August 2026

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