From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more
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See what reviewers are saying
I ordered brown leather shoes, but received black shoes. The brown were more expensive than black, have no idea why it was changed without asking or giving a refund for the difference between prices.... See more
I ordered a wallet, and there was a promotion at the time so i essentially got a free beanie with it and free shipping. Even this way it was cheaper then a hungarian webshop for the same item. The shi... See more
Good overall experience. Everything went smoothly, the order was handled properly, and delivery was reasonably fast. I’m happy with the purchase and would consider ordering from them again.
Company details
- Department Store
- also in
- Children's Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Women's Clothing Store
About Boozt.com
Written by the company
Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.
Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.
We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.
As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.
WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME
Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.
We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.
As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.
WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME
DOWNLOAD OUR APP
Contact info
4.4
Excellent
398K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Was quick and easy.
Was quick and easy.
0 issues, half stuffs was keeping, others returned and was completely 0 issues.
6 April 2026
Voucher code and big discounts man
Voucher code and big discounts man. Se on tosi Hyvää
3 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery issues
I ordered on August 31st and have yet to get my package and it is September 15th now that I write my review and I paid extra to get prioritised shipping. I haven’t gotten any news about my package.
31 August 2026
Reply from Boozt.com
Hi,
Thank you for sharing your experience with us.
We’re very sorry that your order has taken significantly longer than expected, especially since you paid extra for prioritised shipping. We also regret that you haven’t received any clear updates regarding your delivery during this time.
We understand how disappointing this must be and would like to look into what has happened with your order. We will reach out to you directly to review the situation and help you further.
Kind regards,
Nathalie, Boozt.com Team
I am very disappointed with the…
I am very disappointed with the shipping time for my order. The delivery time stated on your website was clearly misleading, and the order is taking significantly longer than advertised.
I placed my order based on the shipping estimate you provided, and I consider it unacceptable that the actual delivery time is so much longer without a clear explanation or proper communication.
4 September 2026
Reply from Boozt.com
Hi Mairita,
Thank you for taking the time to share your experience.
We’re very sorry that your order has taken significantly longer to arrive than the estimated delivery time communicated when you placed your order. We understand how disappointing this is, especially when the expected delivery time played a part in your decision to order.
We also regret that you haven’t received clearer information regarding the delay. This is not the experience we want our customers to have, and we truly appreciate your feedback.
If you still need assistance with your order, please don’t hesitate to contact our Customer Service so we can look into the situation and help you further.
Kind regards,
Nathalie, Boozt.com Team
I havent recived the order.
4 September 2026
Reply from Boozt.com
Dear Customer,
Thank you for sharing your experience.
We’re sorry to hear that you still haven’t received your order. We understand how frustrating it can be to wait longer than expected.
Please feel free to contact our Customer Service with your order number, and we’ll be happy to look into what has happened and help you further.
Kind regards,
Nathalie. Boozt.com Team
What I'd been looking for
Found a garment on Boozt which was at a good price and in my size. In fact, the price was so good that I didn't have enough spend and added a second item, which was also something I wanted, and again at a good price.
Received both items ordered and absolutely no delay in processing or postage, not any sort of hiccup that can often be the case with Internet orders.
Really satisfied with my purchase and will have Boozt on my preferred buying store for the future.
30 August 2026
Delivery places option
Delivery places option: lookers hub delivery (like vinted, zalando, etc) are missing in your delivery choices.
2 September 2026
Reply from Boozt.com
Hi,
Thank you for your feedback.
We are sorry to hear that our delivery options did not meet your expectations. We understand that having flexible delivery choices, such as parcel lockers or hub delivery, can be very important and more convenient for many customers.
We truly appreciate you taking the time to share this with us, and we will make sure your feedback is passed on internally as we are always looking at ways to improve our customers’ shopping experience.
Kind regards,
Nathalie, Boozt.com Team
Received just 2 of 3 items, both broken
Got 2 lamps instead of 3 ordered. They were just dropped into a cardboard box, with no additoonal packing material inside. No markings on the box it is a fragile parcel. Both lamps received broken.
3 September 2026
Reply from Boozt.com
Dear customer,
Thank you for your feedback. We apologize for the missing item and that the lamps arrived broken due to poor packaging. This is of course not how your order should have been delivered.
Please contact our customer service team with your order number and photos of the package and damaged items, and we will help you resolve this right away: https://www.boozt.com/lt/lt/klientu-aptarnavimas
Wishing you a good day!
Best regards,
Mark, your Boozt.com team
Usually my package gets here in 3 days
Usually my package gets here in 3 days. Now 12 not happy about that.
3 September 2026
Reply from Boozt.com
Dear Talia,
Thank you for sharing your feedback with us.
We would like to clarify that if an order contains items that fall under specific transport regulations, they require a different type of shipping and handling. This unfortunately results in a slightly longer delivery time. To make this as transparent as possible, we always display this information along with the expected delivery timeframe at checkout before you complete your purchase.
We recommend that you contact our customer service team so that we can investigate where your order is currently located. You can find our contact details here: https://www.boozt.com/is/is/vidskiptavinapjonusta
We wish you a wonderful day!
Best regards,
Edvin, your Boozt.com team
I’ve waited 11 days for two items yet…
I’ve waited 11 days for two items yet still long to go - says the tracker
1 September 2026
Reply from Boozt.com
Dear Þórdís,
Thank you for sharing your feedback with us.
We would like to clarify that if an order contains items that fall under specific transport regulations, they require a different type of shipping and handling. This unfortunately results in a slightly longer delivery time. To make this as transparent as possible, we always display this information along with the expected delivery timeframe at checkout before you complete your purchase.
We recommend that you contact our customer service team so that we can investigate where your order is currently located. You can find our contact details here: https://www.boozt.com/is/is/vidskiptavinapjonusta
We wish you a wonderful day!
Best regards,
Edvin, your Boozt.com team
Work only with Bring and PostNord
Work only with Bring and PostNord. They charge you for ‘heavy’ returns and have no advantages for loyal customers.
1 September 2026
Reply from Boozt.com
Dear customer,
Thank you for sharing your feedback with us.
We would like to clarify that we partner with PostNord, Bring, and DHL Home Delivery (DHL is strictly used for selected larger or heavier items, such as furniture).
Standard returns for items like clothing or shoes follow our normal return policy. However, when returning larger or heavier items like furniture, a return fee of 349 SEK is deducted per return shipment. The handling fee for heavy items that was paid at checkout is fully refunded upon return.
If you have any further questions regarding your orders, you are always warmly welcome to reach out to our customer service team.
Wishing you a wonderful day!
Best regards,
Linda, your Boozt.com team
Easy return but I think it costs a…
Easy return but I think it costs a little bit too much to return.
1 September 2026
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