Farseena is charming, attentive, caring and professional. I have the best solution for my level of hearing loss. A great advert for Boots Hearing Care, with the emphasis on "care"! Thank you Farsee... See more
Location
Switch location1261-1275 High Road, N20 9HS Whetstone, England, GB
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See what reviewers are saying
Farseena conducted my mum’s appointment with care and attention, she was empathetic n communicated very well. Explained everything clearly. She is a first class practitioner. Mum also said says how w... See more
I've attended 3 appointments, Initial hearing test, Detailed hearing test and Hearing aid fitting. All were as scheduled and Ria Patel explained everything at each step of the process. After the fina... See more
Very useful, first time someone that’s Farseena explained quite well and the advantage of having an app etc Very happy with the appointment today
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
1261-1275 High Road, N20 9HS, Whetstone, England, United Kingdom
4.7
Excellent
62 reviews
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Farseena Beegum
Lovely appointment and lovely lady
Have learnt more today than previously.
8 October 2026
Unprompted review
Farseena is a caring professional
Farseena is charming, attentive, caring and professional. I have the best solution for my level of hearing loss. A great advert for Boots Hearing Care, with the emphasis on "care"!
Thank you Farseena.
Highly recommend
26 September 2026
Unprompted review
Farseena Beegum
Very helpful and informative. Explained clearly.
Would recommend.
19 September 2026
Unprompted review
Farseena
Very useful, first time someone that’s Farseena explained quite well and the advantage of having an app etc
Very happy with the appointment today
19 September 2026
Unprompted review
Farseena beegum
Absolutely marvelous, helpful .would highly recommend her.
18 September 2026
Unprompted review
Farseena
Farseena conducted my mum’s appointment with care and attention, she was empathetic n communicated very well. Explained everything clearly. She is a first class practitioner. Mum also said says how well Farseena explained everything, and conducted the appointment with great professionalism.
The appointment went very well.
11 September 2026
Unprompted review
Farseena
The hearing test was thorough an d the hearing improved. Farseena explained a lot I did not know including the upgrade. Thank you
21 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Every month when I come to collect my…
Every month when I come to collect my child’s medication from the Boots prescription collection point, I end up waiting around 30 minutes, even when I’m only second or third in the queue.
There are two collection stations, but usually only one is staffed. Meanwhile, the queue keeps getting longer, and there seems to be little urgency to help customers more efficiently.
This is especially frustrating when people are collecting essential medication. Boots really needs to improve staffing at busy times and reduce these excessive waiting times. This issue has been happening consistently every month and needs to be addressed.
23 July 2026
Unprompted review
Reply from Boots Hearingcare - Whetstone
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Farseena
Brilliant, make me feel confident to wear hearing aids. Highly recommend her to anyone.
11 July 2026
Unprompted review
I came for an hearing test and it was great
I came for an hearing test and it was great.
I was looked after by Farseena
Very good service
Great customer care
Thank you Boots
4 July 2026
Unprompted review
A professional hearing review
Farseena was extremely professional and informative. Everything was clearly explained and I left feeling confident and listened to.
11 June 2026
Unprompted review
very helpful
Farseena was very helpful and explained in detail how to get the best out of the hearing aids and clean them
30 May 2026
Unprompted review
The best point is the person who helped…
The best point is the person who helped and explained everything to me. Then my satisfaction of using my top of the range hearing aids.
10 May 2026
professional advice.
8 May 2026
Farseena
Absolutely fantastic. Farseena is just wonderful to explain all set of the hearing aids. A wonderful girl boots are lucky to have her in their company
16 May 2026
Unprompted review
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