My husband Mike has NHS hearing aids but his hearing using them was not good. Mike saw an advert in Boots optician saying they had facilities for Hearing care as well as eye care so he made an appoint... See more
Location
Switch locationBoots Opticians, 51 Market Place, BA12 9AZ Wiltshire, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very attentive. The specialist ensured that the product was right for me, fully worked and that I understood how to get the most out of the product. So far I have been delighted with it. However, I ha... See more
Knowledgable and friendly staff. Good facilities. Test process good. Appointment on time. Kept to timetable. Marked down due to high cost of hearing aids with no flexibility.... this is the price!
Prompt profesional service. Took time to address my concerns and explained everything. From the initial hearing test to a second appointment for a more in depth test and a third appointment for a... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 51 Market Place, BA12 9AZ, Wiltshire, England, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Boots Hearing Care with an excellent Audiologist
My husband Mike has NHS hearing aids but his hearing using them was not good. Mike saw an advert in Boots optician saying they had facilities for Hearing care as well as eye care so he made an appointment to see Nitto the audiologist. Mike only had to wait for a week to see Nitto. Over about 3 months Nitto using very up to date equipment measured and fitted aids which work well, are comfortable and improved Mike's hearing . He is so pleased and so am I. Well done Nitto.
Good quality hearing aids
Good quality hearing aids. Thorough assessment of need. Speedy service: less than one week from initial assessment to product fitting. Good after service.
Caring and professional.
Caring professional person testing my hearing. Very in depth test which has given me back hearing I had lost for many years.
Very attentive
Very attentive. The specialist ensured that the product was right for me, fully worked and that I understood how to get the most out of the product. So far I have been delighted with it. However, I had to return to the store the next day after my fitting from the town where I live because the payment system was not working.
Exceptional service
Exceptional service. Very efficient and informative. Sensitively dealt with. Staff welcoming and very helpful.
Clear information and excellent service.
Professional Advice
Nitto is professional and guides you through the process extremely well so that you feel confident in adjusting to hearing aid use in your everyday life.
Nitro was professional,courteous and…
Nitro was professional,courteous and informative. Made the whole experience pleasurable.
Knowledgable and friendly staff
Knowledgable and friendly staff. Good facilities. Test process good. Appointment on time. Kept to timetable. Marked down due to high cost of hearing aids with no flexibility.... this is the price!
My new hearing aid were not charging
My new hearing aid were not charging. These were quickly replaced and new appointments arranged
Audiologist was thorough
Audiologist was pleasant, thorough and helpful. He answered all my questions well, and, importantly , the new hearing aids are a significant improvement.
Very impressive and personalised service.
Friendly, polite and efficient service. Thorough and painstaking testing, fitting and adjusting. Great communication. All sundries provided and instructions given. Supported by printed texts. Follow up appointment given. They even went to the trouble of putting the app on my mobile for me. Very Impressive and personalised service.
Great service
Great service, A really clean & easy access store very friendly staff, No need for change perfect.
Prompt profesional service.
Prompt profesional service.
Took time to address my concerns and explained everything.
From the initial hearing test to a second appointment for a more in depth test and a third appointment for a fitting and set up all done within a period of 6 days without feeling under any obligation.
Well done, very impressed.
I would certainly recommend Boots hearing Care at Warminster
Nervous customer
Audiologist was kind and explained things clearly.
Plus was understanding when I couldn’t afford the best ones.
Very professional
The fitting was very thorough taking me…
The fitting was very thorough taking me through everything I needed to know
Friendly but very professional staff making the visit stress free.
Friendly but very professional staff
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







