Excellent test facility and hearing impairment diagram. I was confident that the person testing was competent. Not too happy at the fact that only the most expensive aids was offered for me to trial... See more
Location
Switch location28-29 Fore Street, BA14 8EW Trowbridge, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s not about the corporate image it’s about the people doing the doing. Grego your Audiologist was fabulous. For someone like me who has never worn an aid he made the process clear, interesting and... See more
Very thorough hearing test and showed me the test charts and explained it all and where the problems are. Showed me the different types of “behind the ear “style which is what I wanted and there was n... See more
Consultant was very amenable and helpful. They made me feel at ease. They provided me with very helpful advice regarding my needs and products.
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
28-29 Fore Street, BA14 8EW, Trowbridge, England, United Kingdom
4.4
Excellent
16 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thorough professional service
Thorough professional service. Everything explained clearly.
21 March 2026
Very helpful and informative
Consultant was very amenable and helpful. They made me feel at ease. They provided me with very helpful advice regarding my needs and products.
20 February 2025
It’s not about the corporate image it’s…
It’s not about the corporate image it’s about the people doing the doing. Grego your Audiologist was fabulous. For someone like me who has never worn an aid he made the process clear, interesting and supportive. 5 star in my book.
20 September 2024
Excellent professional Highly recommended
Excellent professional service with good explanations and advice
13 July 2024
Very helpful audiologist (Gregor in…
Very helpful audiologist (Gregor in Trowbridge) who explained everything very carefully with a friendly manner - he’s obviously very experienced.
18 May 2024
Excellent test facility and hearing…
Excellent test facility and hearing impairment diagram.
I was confident that the person testing was competent.
Not too happy at the fact that only the most expensive aids was offered for me to trial that day. I was not really thrilled with the results as it sounded tinny.
8 March 2024
Very professional and informative
Very professional and informative. Really lovely audiologist. There was no pressure to make a purchase and the aftercare is excellent. Really positive experience.
1 February 2024
Very thorough hearing test and showed…
Very thorough hearing test and showed me the test charts and explained it all and where the problems are. Showed me the different types of “behind the ear “style which is what I wanted and there was no high pressure sales just left me to decide what price I wanted to pay
18 January 2024
Made me feel as if l mattered
Made me feel as if l mattered. Everything was explained so l could understand.
A most enjoyable visit.
21 September 2023
Boots Hearing Aids
Gave clear information on how the test would be conducted and what i needed to do. Answered all my questions on the different options and didn't do the hard sell
7 April 2023
Every thing was explained what was going to happenEvery thing was explain in what was…
Every thing was explain in what was going to happen with the hearing test and what was the best type hearing aid I needed to have couldn’t have ask for more one very happy customer
12 April 2023
My appointment at Boots Hearingcare was…
My appointment at Boots Hearingcare was with a very pleasant gentleman who tested my hearing and explained everything about the hearing aids to me and my daughter.
7 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.