Boots Hearingcare - Solihull (World of Hearing) Reviews 

Very thorough tests and explanations

They immediately helped me when I had a hearing problem on my first visit to your company, and arranged a second visit for me. Very courteous, I was impressed. Have further visits booked.

The audiologist was brilliant and very knowledgeable I have no complaints about her expertise but the deal breaker for me was the cost of the hearing aids. I was able to source the exact same product £1400 pounds cheaper ! When I later contacted customer service and asked if they did price matching I was told they did not so unfortunately for them I will be taking my business elsewhere

Was treated with respect.Smooth transisión .very informative.

The audiologist I saw was very helpful and experienced and gave me all the information to help me decide on having hearing aids.

It was so easy to book and find a time to suit me. It cost absolutely nothing, others do charge. There were lots of available appointments. It was easy to find just opposite Starbucks within the Touchwood shopping complex. The reception staff were friendly and efficient and the young lady who did my check was efficient, friendly , explained the hearing check process which was so easy to do. She took the time to answer my questions about my hearing and provided advice. I have come away thoroughly impressed by the professionalism of this clinic.

The staff took the time
And care for my hearing tests and by explaining everything.

Despite the fact I am not yet satisfied with my VERY EXPENSIVE hearing aids as I am hearing what I do not really need to hear and feeling no difference when it comes to what matters, hearing people when I am with in noisy environments, the staff at Boots Hearingcare in Solihull are doing everything they can to trying to adjust the hearing aids to improve the situation. I am having weekly appointments. Of course, I realise I am still under the 90 day period with the ability to return them.

Over £1100 paid for hearing aids, now they don't charge and cant be repaired because they are over 2 years old and were my deceased mother's, so not transferable. Am I to just throw them away?

Disgraceful. Scammers

I went for a regular hearing test today and Ben was exceptional. He was very professional, polite and made me feel confident and comfortable during my visit. I would definitely recommend this service for a general hearing test.

Waqar could not have been more helpful in this process which can be quite daunting for an 86 year old person. I would highly recommend for older generation the range of hearing aids available and from my own experience in just one week the difference is remarkable.

The experience was very good, Aya the audiologist who did my hearing tests was lovely, she was kind, caring and encouraging.
All the staff I met were helpful and friendly.

Ayan took great care to find the perfect hearing aids for my mother. The fit and the sound quality is excellent. The location is so convenient and the whole team work hard to make the experience positive and welcoming.

The staff were polite & helpful..especially..maariyah...

Efficient knowledgeable
Friendly

The hearing technician took plenty of time to full explain how the hearing test would take place, ensuring I fully understood this and what I needed to do.
The results were discussed in depth again making sure I understood the results and the hearing areas requiring support from a heating aid. The different levels of hearing aids were fully explained and discussed how each could potentially meet my hearing needs. The costs were transparent and funding choices were fully explained as part of the selection process. The hearing aid fitting process was comprehensive ensing it was meeting my needs and advice was give on how to best use and remove the aids. A follow up appointment was also booked in advance.

Very efficient, friendly service for hearing tests and follow up. Everything was explained well and I felt comfortable in making choices available without pressure.