Boots Hearingcare - Newton Mearns Reviews 

23
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TrustScore 4.5 out of 5

4.6

Units 4 & 5 The Avenue, Newton Mearns, G77 6EY Glasgow, Scotland, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The audiologist Jack was very pleasant, knowledgeable and supportive. He carried out all the tests and recommended the best aids for me from the wide range Boots have. He was not pushy or try to se... See more

Rated 5 out of 5 stars

The Audiologist was exceptionally knowledgeable about the subject and fully understood my issues; he explained very clearly what was happening, what the problems were, and what was needed to corr... See more

Rated 3 out of 5 stars

The member of staff at Newton Mearns was very helpful and efficient The follow- up hearing test was a total loss as the aids were not connected to my phone and your member of staff offered no help.

Rated 5 out of 5 stars

My audiologist at Boots Hearing Care in Newton Mearns, Charlye Abbott, is absolutely excellent. She is knowledgeable, attentive and caring and takes great pains to explain everything in terms that I c... See more


Company details

  1. Hearing Aid Store
  2. also in
  3. Audiologist
  4. Deaf Service
  5. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Units 4 & 5 The Avenue, Newton Mearns, G77 6EY, Glasgow, Scotland, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.6

All reviews

(23)

2,759 reviews in the last 12 months

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Rated 5 out of 5 stars

A very professional approach

The audiologist Jack was very pleasant, knowledgeable and supportive.
He carried out all the tests and recommended the best aids for me from the wide range Boots have. He was not pushy or try to sell!
Very pleased and picking up my aidds next week. Good after care support too!

9 October 2026
Rated 5 out of 5 stars

The Audiologist was exceptional

The Audiologist was exceptionally knowledgeable about the subject and fully understood my issues; he explained very clearly what was happening, what the problems were, and what was needed to correct them.

One thing that impressed me even more than his knowledge was his ability to enunciate so that his words could reach my brain through my deaf ears. Most people resort to almost shouting at deaf people, as they don't actually understand the problems id give ten stars here, but it only goes to 5.

20 August 2026
Rated 5 out of 5 stars

Change of Branch but still great service.

One of my hearing aids developed an intermittent battery fault and I requested a service visit at a different branch to my previous visits as it was nearer home. Alan Lamb could not have been more helpful. After resetting my hearing aids the fault persisted so he has sent them both away for investigation and repair. He also programmed a pair of trial hearing aids to my hearing loss so that I would not be without. In the two years that I have had my Boots hearing aids, I have received superlative service at both Newton Mearns and Braehead branches. Thank you.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a good experience when I went…

I’ve had a good experience when I went for my appointment all my questions were answered and I didn’t feel pressured and I was treated with respect during my appointment.I would certainly recommend Boots to anyone that has a problem with their hearing.I hope the hearing aids work well for me….

15 March 2025
Rated 1 out of 5 stars

Disgusting unprofessional annoying…

Disgusting unprofessional annoying experience.
New Hearing aid broke in first week. Got it back then broke again. Now waiting for replacement for 2 months now

23 January 2025
Boots Hearingcare - Newton Mearns logo

Reply from Boots Hearingcare - Newton Mearns

Hi
We appreciate your feedback.
We can see that one of our colleagues has reached out to you already.
If you require any further assistance please don't hesitate to reach out to us by emailing info@bootshearingcare.co.uk.
Your Boots Hearingcare Team

Rated 5 out of 5 stars

Deafness is directional.

Alan, the audiologist, was not determined to make a sale, and concentrated on finding out the extent of my deafness. He then explained the difference between my current hearing aids, and the potential improvement the latest developments could make.

24 October 2024
Rated 5 out of 5 stars

So friendly

So helpful and put me at ease straight away .
Explained everything clearly and in a very friendly manner . Definately 10 out of 10!

17 August 2024
Rated 5 out of 5 stars

Great service with knowledgeable staff.

Booked online and seen at time chosen. Staff were very good at explaining everything and I felt confident with their diagnosis. After 3 visits I now have my hearing aids and have another appt to review how I am doing in a few weeks.

21 September 2023

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