Boots Hearingcare - Loughborough Reviews 

63
•
TrustScore 4.5 out of 5

4.7

Boots, 11-13 Market Place, LE11 3EQ Loughborough, England, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A wonderful experience. Mike was patient and explained everything to me and my partner. The hearing aids are just great and its so good that my partner can now hear properly and hear me when I am sp... See more

Rated 5 out of 5 stars

Mr Kadam Was very pleasant friendly and professional young man ,took his time explaining and showing how the gagged work ,we are very happy with service .

Rated 5 out of 5 stars

After a family visit to Boots hearing care, we came away feeling very well looked after! Daniela was very professional and efficient at my daughter’s wax removal, highly recommended! Kadam was very... See more

Rated 5 out of 5 stars

Mike at Boots Loughborough was brilliant. He was caring and understanding and took things steadily with my Dad. My Dad didn't think he was deaf - even though we kept telling him he had problems.... See more


Company details

  1. Hearing Aid Store
  2. also in
  3. Audiologist
  4. Deaf Service
  5. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 11-13 Market Place, LE11 3EQ, Loughborough, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(63)

2,759 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

The audiologist (Mike) who I had appointments with was great, and that's the most important thing. He explained everything in detail and patiently. He also presented the hearing aid choices clearly. Overall, the customer service was excellent.

4 February 2025
Rated 5 out of 5 stars

Exceptional Service

Being able to see the same person Mike. Made me feel very comfortable and explained the tests and the best solution
Great knowledge and made the whole experience feel good
Makes a huge difference that you only deal with one person and not handed over as some other companies do!

6 February 2025
Rated 5 out of 5 stars

What an amazing difference hearing aids have made

Mike at Boots Loughborough was brilliant.
He was caring and understanding and took things steadily with my Dad.
My Dad didn't think he was deaf - even though we kept telling him he had problems.
Since he has had his hearing aids - it is as if he is getting his personality back - we hadn't realised how his deafness was subduing him over the years - what a difference they are making in so many ways, for my Dad and for us.
My Dad is more himself, more confident and alot brighter in himself - I never realised what a difference getting hearing aids would make.
For anyone who is unsure or nervous - don't be, take that step - it is amazing what a difference it can make

2 January 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look