The audiologist was clear and reassuring whilst carrying out the hearing tests. I was given plenty of time to ask questions to deal with my concerns. These were responded to fully. He explained t... See more
Location
Switch locationBoots, 196-199 High Street, LN5 7AL Lincoln, England, GB
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See what reviewers are saying
I was apprehensive about having a hearing aid but immediately put at ease by friendly expert who explained the process very clearly and I didnt feel rushed. It was good to hear that things are taken s... See more
Very helpful and thorough examination with detailed information given. The audilogist was excellent at his work and I was made to feel at home. The follow up has been helpfull and satisfying. Well do... See more
I bought in an elderly, disabled lady in a wheelchair. The man she saw was obviously very experienced. He put her constantly at ease and with endless patience went over everything as many times as nee... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 196-199 High Street, LN5 7AL, Lincoln, England, United Kingdom
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Good explanation of whole process.
Excellent Service
Easy to organise appointments, easy ways to pay (including military/veteran discount), great product. But most of all the absolutely wonderful service, in my case from Tom Baxter.
Well looked after
Well looked after. I was given all the info I wanted/ needed. A very pleasent experience.
Very good service first class
Help for someone new to hearing aids
Friendly audiologist who made me feel at ease. He explained everything clearly and patiently and didn't put me under pressure to buy anything. Was tactful about asking me how much I could afford to spend. When I left I knew what would happen next and when.
Good experience at Boots
The audiologist (Thomas) was helpful, informative and not at all 'pushy'.
The booking system was well organised.
Credit check first
I had my hearing tested at Boots and was told I needed hearing aids , the staff where amazing and made me feel at ease, I opted for a payment plan has the hearing aids are very expensive, the day I went to be fitted with the divises they promptly took my deposit, then proceeded to do a credit check !!! Unfortunately I was unable to set up a payment plan, and cannot afford the aids, paying the deposit takes seconds , to get it refunded takes 5 days , surely it would be best to do the credit check first before paying the deposit and have to wait so long to get your money returned??
Excellent service.
Excellent service.
Tom took his time to explain everything in a polite and very professional manner.
Taking time to cover all area's and how to get the best results for what was required to vastly improve my personal hearing requirements.
The fitting appointment for my heating aids was also very professionally carried out.
I am looking forward to my next appointment to have my final set of hearing aids to be done shortly.
Thank you for a great service.
I was apprehensive about having a…
I was apprehensive about having a hearing aid but immediately put at ease by friendly expert who explained the process very clearly and I didnt feel rushed. It was good to hear that things are taken slowly at first and there is a good follow up procedure which is re-assuring. I was very impressed, and am now quite excited at the prospect of hearing aid. Really surprising!!!!
Easy examination, very thorough
The examiner was very thorough, performed all tasks with care and explained the benefits of hearing aids in detail.
The hearing assessment process was excellent
The hearing assessment process was straightforward and the results were explained very clearly. Similarly, the advice about options was presented clearly and without any pressure - and I didn't feel rushed at any stage.
Beacsuse my husband got hearing aids…
Beacsuse my husband got hearing aids from you a few years ago and the lady was good but Tom explained things more clearly. And sensibly
Comprehensive, professional treatment, giving total confidence.
Every aspect of the experience was excellent, from briefing to deciding on hearing aid.
Hearing aid at its very besy
Everything from start to now the people you employ certainly in the hearing dept are top notch in every sence of the word, very polite and very helpfull
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