very helpful although I am not too happy spending so much money. But still need further information
Location
Switch location2 Bakers Lane, WS13 6NF Lichfield, England, GB
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The young lady at Lichfield shop was really friendly and certainly knew what she was talking about. Everything was explained to me at the start , the hearing test was comprehensive and results explai... See more
The test was conducted professionally. Well explained and the various options offered. The office environment was pleasant and I did not feel over-stressed. The prices quoted for the devices was not n... See more
Still rather early to comment on the whole experience. Only been using the aids for three days. I have a number of questions which I feel will be addressed at the next appointment in 2 and a half week... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
2 Bakers Lane, WS13 6NF, Lichfield, England, United Kingdom
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So many choices
very helpful although I am not too happy spending so much money. But still need further information
The young lady at Lichfield shop was…excellent.
The young lady at Lichfield shop was really friendly and certainly knew what she was talking about. Everything was explained to me at the start , the hearing test was comprehensive and results explained .when it came to picking which aid was best for me she listened what I wanted then steered me in the right direction which was best for my situation and cheaper. Really looking forward to the fitting. So far glad I went to Boots.
Efficient and thorough service with…
Efficient and thorough service with good follow up.
Products good and blue connectivity works well.
Has been a real boon for me.
Many thanks to Saliha
Many thanks to Saliha, who was very professional and informative and most helpful in selecting my new hearing aids. Which I my say are first class
The test was conducted professionally
The test was conducted professionally. Well explained and the various options offered. The office environment was pleasant and I did not feel over-stressed. The prices quoted for the devices was not necessarily the cheapest but were reasonable. I had no problems or issues.
Still rather early to comment
Still rather early to comment on the whole experience. Only been using the aids for three days. I have a number of questions which I feel will be addressed at the next appointment in 2 and a half weeks.
Communication on what was happening
Communication on what was happening, explaining how the hearing aids work and then explaining the loss of hearing I have excellent
Excellent Service
We were seen by Saliha Nusrat and she made the whole experience excellent. All our questions and concerns were answered and addressed.
Good prompt experience and sales…
Good prompt experience and sales consultative was very informative and friendly.
First class service from start to…
First class service from start to finish made me feel relaxed explained everything to me would recommend your services to any body
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