Helpful and friendly audiologist. Able to provide me with hearing aids that same day. Helped me to adjust to sounds in street by taking me for walk and into coffee shop. Able to offer further appoint... See more
Location
Switch locationBoots Opticians, 49 High Street, CB7 4LF Cambridgeshire, England, GB
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The hearing test was very thorough. The audiologist was very reassuring. She listened carefully to everything I could tell her about my hearing problems. She was patient, kind and friendly and she gav... See more
See you on Wednesday hopefully they are as good as you explained them look forward to seeing you
Marion was very helpful, explaining everything as the tests went on. Was disappointed as the Boots hearing shop didn’t have a customers toilet to use, as a person with a stomach disorder this wasn’t... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 49 High Street, CB7 4LF, Cambridgeshire, England, United Kingdom
4.6
Excellent
29 reviews
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A thorough and reassuring test
The hearing test was very thorough. The audiologist was very reassuring. She listened carefully to everything I could tell her about my hearing problems. She was patient, kind and friendly and she gave all information clearly. I was able to leave wearing my new hearing aids with confidence and with the assurance of support and after-care.
8 October 2024
Friendly
Friendly, helpful service, with a genuine concern to get things absolutely right.
27 September 2024
Friendly and knowledgeable audiologist
Friendly and knowledgeable audiologist. Very professional, understanding and patient.
13 September 2024
Hearing test
Marion was very helpful, explaining everything as the tests went on. Was disappointed as the Boots hearing shop didn’t have a customers toilet to use, as a person with a stomach disorder this wasn’t very helpful, had to leave the shop and find a public toilet!
19 September 2024
Everything went very smoothly
Everything went very smoothly, the appointment was on time and everything was explained to me and nothing was rushed.
16 August 2024
Helpful and friendly audiologist
Helpful and friendly audiologist. Able to provide me with hearing aids that same day. Helped me to adjust to sounds in street by taking me for walk and into coffee shop. Able to offer further appointments for fine-tuning hearing aid and advice.
2 August 2024
Very efficient help given
6 July 2024
Easy tests, fully explained - I can hear again!
Very thorough and revealing tests were very well explained by the audiologist. She then went through the options and sorted me a pair of hearing aids, which have been a delight to use so far.
17 May 2024
Marion was super great. Phonak tech is wow!
Marion was super friendly, engaging and knowledgeable. Took time to explain everything, do a very through hearing assessment in multiple ways, was clear and honest on hearing position and did options. Explored pricing choices and created personalised solutions. Consequently I have very high assurance that doing the right thigh, with tight product and appropriate price point - and a future strong and supportive advice relationship. 5/5 but 10/10 really. Excellent customer-centric service. Impressive!!
24 February 2024
Mariam was absolutely excellent
31 January 2024
The young lady was so kind
The young lady was so kind and understanding and patient as Michael has Dementia.
19 January 2024
Very professional customer focused…Boots Staff Experience.
Very professional customer focused staff, excellent.
30 November 2023
See you on Wednesday hopefully they are…
See you on Wednesday hopefully they are as good as you explained them look forward to seeing you
10 August 2023
Very comprehensive audiology tests
Very comprehensive audiology tests. Phonak ear pieces are technical marvels and definitely do the job (though pretty expensive). They are configurable to your hearing needs and can be adjusted in the future if things change.
9 August 2023
My Hearing Aid ConsultNt.
My hearing care consultant is excellent. She has been extremely patient and very helpful regarding the set up of my hearing aids. Nothing is too much trouble and she goes to great lengths to make my hearing aids work for me.
2 August 2023
Very good & professional
29 June 2023
Great experience
Great experience. Best thing was that Marion is willing to help me get my hearing aids tweaked any time. She’s extremely helpful.
14 June 2023
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