Naeem the audiologist was excellent. I was already a wearer of aids from the NHS but the service he provided and the ease of communication was brilliant. He explained everything to me in terms that I... See more
Location
Switch location51 St James' Street, BB11 1QL Burnley, England, GB
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Naeem the Audiologist was brilliant. He walked my wife through every stage of the process, Was kind and patient and thoroughly explained everything, she has been back 3 times (2 weekly) to see Naeem... See more
Took advantage of boot free hearing test and so glad I did. Hearing loss diagnosed and now have aids which have made a great difference to my everyday life. I felt very confident with the tester who... See more
It all seemed to end I a bit too quickly to t Thesay I’d just spent £3000. The aids I bought are not not comparable to the ones I tried outside. Rather disappointing really. My wife says they are wors... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
51 St James' Street, BB11 1QL, Burnley, England, United Kingdom
4.7
Excellent
51 reviews
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Just his knowledge of the subject and…
Just his knowledge of the subject and his politeness in dealing with me through the whole process.
4 February 2024
Everything explained clearly
The person doing the test explained everything clearly and what would happen. Very experienced and knew what he was doing. We was very happy with the service and hopefully when the process is finished my husband will be satisfied with everything that has been done.
7 January 2024
Friendly and informative
Friendly and informative. Everything was fully explained. Plenty of opportunities to ask questions.
4 January 2024
The audiologist Naeem was fantastic and…
The audiologist Naeem was fantastic and so encouraging.I feel so good everything is clear and I realized how much I have missed. The hearing aids are brilliant life changing. Thanks so much.
3 December 2023
Very clear and professional
Very clear and professional. A gentle and explicit explanation for every test.
a pleasing and friendly manner
14 September 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Seemed more interested in the sale
20 July 2023
Reply from Boots Hearingcare - Burnley
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
The healthcare assistant made me feel…
The healthcare assistant made me feel really at ease. everything was explained to me in detail.
I would highly recommend using this service.
4 July 2023
Excellent service …
The service I received at the Hearing Care Centre in Burnley was excellent. My audiologist, Naeem was very professional, friendly and knowledgeable. He put me at ease and went through all the procedures
and guidances for using my hearing aids thoroughly. I was very impressed with the treatment I received and certainly will recommend him and the department to friends and family. Thank you Naeem.
15 June 2023
Still awaiting refund as order…
Still awaiting refund as order cancelled very quick to take money ultra slow to refund
16 June 2023
Reply from Boots Hearingcare - Burnley
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
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