Boots Hearingcare - Broadstairs Reviews 

I felt really comfortable and from the outset I knew I was in really good hands.
Tara is an absolute credit to the company, she’s very clear and professional at all times. Highly recommended.

I've been going to Boots hearing care for many years and have always been pleased with their service, however, recently I damaged one of my hearing aids, late on a Friday afternoon! But I spoke with the call centre straight away and a really helpful lady sent my request for a replacement to my local audiologist who had made contact by the end of that working day. My replacement hearing aid was ready for collection the following Wednesday. The speed with which my problem was resolved was brilliant imho and I am grateful to everyone who worked so hard to help me get back into my hearing world, the prompt, efficient service was really very much appreciated. I am one very happy customer.

Your experts really knew what they were doing. Excellent

Easy to book, good reminders of appointments. Professional care with good range of aids offered

Very impressed with the thoroughness of the hearing test and advice given about the most suitable hearing aid.

Time, patience and explanations were very good

Too pushy trying to sell the most expensive hearing aids as if his life depended on it.

Tara was very friendly but professional. Very knowledgeable

The lady was very polite and made me feel comfortable and at ease 😌 very helpful

All very good. May your GOD be with you all. Thank you.

Brenda put Roger at ease and talked to him only referring to me if he was having difficulties which was great and just the way to manage his dementia. She had patience and took the time to explain things to him, she was great!

Careful setting up of recommended hearing aids. Good instruction on daily fitting a and maintenance of equipment. Well pleased.l

Everything was explained to me. I didn't feel pressured to buy an aid.

Peter went out of his way to make sure he could accommodate my trip overseas without compromising on my ability to experience my new hearing aids.

Went to Boots audiologist at Westwood cross Ramsgate, Absolutely supurb, polite and very professional, Thank-you Peter who referred me to the local A and E for treatment ,you may well have saved my hearing fingers crossed, my upmost respect and thanks, a true professional and highly recommended

My appointment was on time,also very informative,and the following appointment was also very knowledgeable.i would recommend Boots hearing clinic.

The professional in store is excellent and willing to make sure that I am completely satisfied with my hearing aids. I will say that I think the product is over priced. However, after leaving the store any contact with the background staff for matters on appointment changes, is totally useless. A phone number that no one’s appears to answer. A repeating message advising you to go on line to re’ arrange appointments. Or e mail them. The first on line, is not user friendly and I was unable to arrange anything. I e mailed and it took nearly a week before I received a reply, which just told me I needed to call the telephone number. I went to the store and re’ booked an appointment, the next day I received a call from the Westwood store. They told me that the appointment I had made with the staff the previous day still not on the system. Communication Not Good!!

Very friendly and knowledgeable audiologist.He was very helpful and gave me lots of advice in a clear way, that was easy to understand and answered all my concerns.

A very confident and calming professional, thank you

The professional treatment that I received was first class. I am very confident that my hearing will be greatly improved when my new aids are fitted