I received a very unrushed indepth appointment for new hearing aids recently in Boots Branch in Andover, Hampshire! My particular thanks to Hima, who was thorough in explaining everything to me and mo... See more
Location
Switch locationBoots, 31-37 Chantry Way, SP10 1LT Andover, England, GB
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See what reviewers are saying
Great service from Hima! Every aspect of the tests and the fitting of hearing aids was undertaken with care, ensuring I understood how to get the best from the product. Nothing was too much trouble.... See more
Unfortunately Andover audiologist left shortly before fitting aids.Two appointments on the same day were cancelled and then i was sent to Basingstokes department. However the hearing aids were not... See more
My hearing has been getting poor for sometime so I made an appointment at our local Boots for a free hearing test. The audiologist was very reassuring and very professional and after the test she show... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 31-37 Chantry Way, SP10 1LT, Andover, England, United Kingdom
4.0
Great
11 reviews
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I received a very unrushed indepth…
I received a very unrushed indepth appointment for new hearing aids recently in Boots Branch in Andover, Hampshire! My particular thanks to Hima, who was thorough in explaining everything to me and most kind in everyday! She is a credit to Boots Hearingcare, Andover.
19 February 2026
Unprompted review
Great service from Hima
Great service from Hima! Every aspect of the tests and the fitting of hearing aids was undertaken with care, ensuring I understood how to get the best from the product. Nothing was too much trouble.
29 January 2026
Unprompted review
Myhearing has
My hearing has been getting poor for sometime so I made an appointment at our local Boots for a free hearing test. The audiologist was very reassuring and very professional and after the test she showed me why I needed hearing aids. They were fitted during my second 3/4 hour appointment and I have now been wearing them for several days and already I can feel an improvement in my hearing. Ok it’ll take a while for them to settle in but whereas I had difficulty in hearing individuals in crowded situations, now I can talk and hear what’s being said to me.
19 March 2025
Hearing appointment
Everything was explained carefully and clearly. Made to feel comfortable. A very helpful appointment
31 January 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Booked a free NHS hearing test and…
Booked a free NHS hearing test and needed hearing aids. At no point do they explain that they do not provide NHS hearing aids. they push very expensive private care
30 January 2025
Unprompted review
Reply from Boots Hearingcare - Andover
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Hearing test was great & Options…
Hearing test was great & Options explained very well.
Was meant to get fitting in 7days but 2hrs before appt. It was cancelled and was offered an alternative 10weeks away !
Not happy
18 October 2024
Reply from Boots Hearingcare - Andover
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
17th Oct
Original date for collection of hearing aid 17th but moved back to 21st week instead.
8 October 2024
Reply from Boots Hearingcare - Andover
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Unfortunately Andover audiologist left…
Unfortunately Andover audiologist left shortly before fitting aids.Two appointments on the same day were cancelled and then i was sent to Basingstokes department.
However the hearing aids were not there presumably still in Andover,
I have to return on the 23 for fitting.
The Andover Mr Houmam was very nice, so i dont know what happened to him
Very inconvenient from start of process with cancellations , and still no hearing aids.
17 October 2024
I’ve been to another high street store…
I’ve been to another high street store and had no confidence in the service I received but was very impressed with the service at boots they talked and explained everything in detail
12 July 2023
Although quite a lot of technical…
Although quite a lot of technical information, it was explained clearly and demonstrated well.
20 June 2023
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