Been using boomerang carnets for several years now. The service is always timely, efficient and smooth. Very happy with their service
Company replied
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Quick responsive and efficient. Where some other carnet providers will require a number of phone calls and emails and then take 5 days to raise the carnet; boomerant (aka Liverpool Chamber of Comme... See more
Company replied
Have used Boomerang Carnets multiple times, nothing is too much trouble for them! From need advice and additional paperwork at Weekends, Late nights nothing is too much trouble! They will alway... See more
Company replied
Very friendly, helpful and prompt, carnet arrived next day even though it was a Saturday
Company replied
Company details
Written by the company
We specialize in ATA Carnets, The Merchandise Passport, an internationally accepted Customs document for boomerang freight aka temporary exports. Examples of boomerang freight include sales samples, demo equipment, trade show booths, repair tools & presentation equipment. Temporarily exported merchandise or goods pass duty and tax free into 87+ carnet countries/territories for up to a year with a Carnet. Carnets also serve as registration with HM Customs upon re-entry into the U.K. Specialists provide support and in-depth knowledge on all aspects of carnet usage, 24/7.
Contact info
52-56 Leadenhall Street, 4th Floor, EC3A 2EB, London, United Kingdom
- 0808 189 3400
- cehw@boomerangcarnets.co.uk
- www.boomerangcarnets.co.uk
4.8
Excellent
178 reviews
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Helpful and fast
Very friendly, helpful and prompt, carnet arrived next day even though it was a Saturday
17 April 2026
Reply from boomerang carnets UK
Thank you for your 5* review, Leon! boomerang carnets appreciates it very much, as well as your business. We're pleased you received your carnet swiftly and hope you'll come back again soon. Many Happy Returns, mwilson@boomerangcarnets.co.uk
Been using boomerang carnets for…
Been using boomerang carnets for several years now. The service is always timely, efficient and smooth. Very happy with their service
16 April 2026
Reply from boomerang carnets UK
Thank you for your 5* review, S Don! Your business is very important to us and we appreciate your loyalty. boomerang carnets hopes your travels are smooth and your trip a success. Many Happy Returns, MWilson@boomerangcarnets.co.uk
Really helpful and incredibly…
Really helpful and incredibly efficient. Ben had everything ready upon my collection, well with in time .Thank you so much .
8 April 2026
Reply from boomerang carnets UK
Thank you for the 5* review, Emma! We're pleased your carnet was ready for pick-up in a timely manner and that Ben's assistance was helpful. Your business is very important to us and we hope you'll come back again soon. Many Happy Returns, MWilson@boomerangcarnets.co.uk
First time dealing with carnets and had…
First time dealing with carnets and had no idea where to start. Called them and someone actually picked up and walked me through the whole thing.
18 March 2026
Unprompted review
Reply from boomerang carnets UK
Thank you.
Fast and secure amazing service as always
Fast and secure amazing service as always. Since 4 years we have been working together, we keep turning back to boomerang carnets like a boomerang.
9 March 2026
Reply from boomerang carnets UK
Thank you for your 5* review, Serhan! Your 4 years of business has been very important to us and we hope it continues for another 4! Many Happy Returns, Moira@ATACarnet.com
My experience was excellent
My experience was excellent, Ben was a very thorough and polite expert to assist me.
12 March 2026
Reply from boomerang carnets UK
Thank you for your 5* review, Thomas! Your business is very important to boomerang carnets and we appreciate it very much. Thank you for mentioning Ben's assistance. Many Happy Returns, mwilson@boomerangcarnets.co.uk
This was my first carnet
This was my first carnet , the process was explained with consise instruction and excellent support , furthermore at an excellent price point , thanks boomarang great service .
10 March 2026
Reply from boomerang carnets UK
Thank you for your 4* review, Richard! boomerang carnets UK appreciates your business very much. We hope your travels are smooth and your trip a success. Many Happy Returns, Moira@ATACarnet.com
made the whole thing simple
3 February 2026
Reply from boomerang carnets UK
Thank you for the 5* review, Terry! boomerang carnets appreciates your business very much and we hope to assist you again soon. We're pleased you found it "simple". Many Happy Returns, Moira@ATACarnet.com
Amazing customer service
I urgently needed an ATA Carnet and thought it was impossible to get it today or tomorrow. However after providing all the necessary information I received a notification that the documents would arrive the next day and they did. Incredible customer service!
5 February 2026
Reply from boomerang carnets UK
Thank you for the 5* review, Lazar! boomerang carnets appreciates your business very much. We're pleased we could meet your tight deadline and hope to assist you again soon. Many Happy Returns, Moira@ATACarnet.com
Helpful Staff and very Quick service.
8 January 2026
Reply from boomerang carnets UK
Thank you for your 5* review! We appreciate your business very much and look forward to assisting you again soon. Many Happy Returns, Moira@ATACarnet.com
What a fantastic experience
What a fantastic experience. I had a last minute need for a Carnets and the team couldn't have been more helpful and supportive.
Ben even came out of the office to hand the Carnets to me. So grateful for all the help the team gave me.
20 November 2025
Reply from boomerang carnets UK
Thank you for your 5* review, Peter! boomerang carnets appreciates it very much, as well as your business! Thank you for taking a moment to let us know how we're doing and for mentioning Ben's assistance. We look for forward to assisting you again soon. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Very good and great support and helpful
26 September 2025
Reply from boomerang carnets UK
We really appreciate your business, Philip! Thank you for choosing boomerang carnets for your ATA Carnet. Your customer experience is our priority and we're pleased yours was worthy of your 5* rating! It means a lot that you took time to let us know how we're doing. We look forward to assisting you again soon. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Very good service
26 September 2025
Reply from boomerang carnets UK
Thank you for taking time to let us know how we're doing, Andy! boomerang carnets appreciates your 5* review very much. Thank you for choosing us for your carnet and we hope to assist you again soon. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Efficient, professional and very helpful
I really appreciated the instant response and contact, I felt very supported throughout the whole carnet process. Boomerang were efficient and very helpful. Excellent service. I would highly recommend and use them the next time I have carnet requirements.
18 September 2025
Reply from boomerang carnets UK
We're pleased we could assist you with your carnet needs and thank you for your 5* review! Thank you for your business and for taking a moment to let us know how we're doing. We know how busy you are! We hope your travels are smooth and your trip a success. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
The company were great
The company were great, but on arrival at the Eurotunnel port I was told by the guy that they didn't need to look in my van and were happy for me to go through , I thought I would then have to show it on the French side but they too just waved me on.
On my return Journey, same again nobody wanted to look at the paperwork or even cared, so again the just waved me on. Spent 400 quid and a couple of hours getting up to London to fill in a load of forms that no one even cared about. In a nutshell, you dont need a carnet if you are travelling via Eurotunnel, so dont waste time and money
19 September 2025
Unprompted review
Reply from boomerang carnets UK
Thank you very much for your 5* rating, Jon. We're pleased your customer experience was "great" and are troubled by your experiences at both border crossings. I won't attempt to offer an explanation. You're the first carnet user who has reported back to us anything close to your experience. Please call Monika, V.P. Global Carnet Operations, to discuss at your convenience. 0808 189 3400
Thank you, mwilson@boomerangcarnets.co.uk (Moira)
very quick and efficient
very quick and efficient. next day service with no issues. essential following the Brexit idiocy.
10 September 2025
Reply from boomerang carnets UK
Thank you for your business, Nick! boomerang carnets appreciates it very much, as well as your 5* review - thank you! We're pleased we could provide your carnet quickly and efficiently. Thank you for letting us know how we're doing. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Why I'd go back to Boomerang
Why I'd go back to Boomerang. Everyone I spoke to was polite, calm and intelligent. They were of great help to me when I needed to write an additional Letter Of Authorization.
28 August 2025
Reply from boomerang carnets UK
Thank you very much for your business, Harry! boomerang carnets appreciates your choosing us for your carnet and for the 4* review - thank you. We look forward to assisting you again soon! Many Happy Returns, Moira@ATACarnet.com
Went the extra mile
Went the extra mile to support me with my first carnet for taking filmmaking equipment to Spain. Thank you!
28 October 2024
Reply from boomerang carnets UK
Thank you for your 5* review, Fraser! WOW! boomerang carnets appreciates it, as well as your business - thank you. Your customer experience is our priority and we're pleased you felt we "went the extra mile". Thank you for taking a moment to let us know how we're doing. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
Would use again and again!
Eric and the team @ Boomerang provide the most efficient, streamlined and professional carnet turnaround I've ever encountered in production.
The service is slick, with fast turnarounds, thorough guidance and friendly advice from start to finish!
15 August 2025
Reply from boomerang carnets UK
Thank you for your business, Jack! boomerang carnets appreciates it as well as your 5* review - Thank you! Your customer experience is a priority for us and we're pleased yours was *****! Thank you for mentioning Eric's assistance. We look forward to assisting you again soon. MWilson@boomerangcarnets.co.uk (Moira)
Reply from boomerang carnets UK
Thank you for your business, Salvador! boomerang carnets puts your customer experience at the top of our priority list and we thank you for choosing us for your ATA Carnet. We're pleased your experience was 5* worthy and look forward to assisting you again soon. Many Happy Returns, mwilson@boomerangcarnets.co.uk (Moira)
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