bondiboutique.com Reviews 

158
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the delivered products looked completely different from online advertisements, featuring cheap synthetic fabrics, wrong colors, and incorrect sizing. Many people also noted that the materials felt extremely poor, resembling cheap discount store items rather than proper garments. Some reviewers were not happy with the return process, stating that shipping items back to overseas facilities was extremely expensive. Buyers explained that the company instead offered small partial refunds or store credit rather than covering full return shipping costs. Customers also mentioned that trying to get assistance or resolution for these issues proved nearly impossible.

What people talk about most

Product

Customers consistently express deep disappointment and frustration with the product quality, describing... See more

Quality

Reviewers mention negative feedback about quality, consistently expressing deep disappointment with the items... See more

Price

Reviewers highlight negative aspects of price, expressing widespread frustration over high costs for poor... See more

Return policy

Clients share negative opinions on return_policy due to widespread dissatisfaction with the return process.... See more

Refund

Customers consistently note negative experiences with refund policies, expressing widespread frustration with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Long wait then wrong items, nothing like my order, no answer to my email, 2nd message - reply (sorry, you can send your incorrect order to “our Asian address’ at ‘your cost” ($AU80-100!!) then we will... See more

Rated 1 out of 5 stars

TERRIBLE, TERRIBLE, TERRIBLE - pretends to be Australian and operating in Australia but it is not. Cheap, Chinese, poorly made, cheap fabrics and does not in any way resemble the photos on the website... See more

Rated 1 out of 5 stars

Definitely should have read the reviews first. Only one dress in 5 was any good. They were all supposed to be the same size but 2 did not fit. Material is horrible. Cheap rubbish. Communication wa... See more

Rated 1 out of 5 stars

Worst experience ever in trying to buy a nice dress online. I received my dress after about 4 weeks and it was almost nothing like the one advertised. The material was cheap and it looked like a sack... See more


1.1

Bad

TrustScore 1 out of 5

158 reviews

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No history of asking for reviews

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1.1

All reviews

(158)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

Never buy from this company

If I could give this company a 0. I wish I read these reviews before ordering. Like everyone else, I contacted them after receiving two dresses that I paid $140 au. They were cheap, plastic looking and did not at all resemble the quality of the webpage.
When I asked to return, they offered 10% refund and asked me to try and avoid a carbon footprint of returning the items to China. When I insisted, I was told that it would cost me 30€ to return. And offered me a %30 refund. I will now be reporting to nsw fair trading

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Don't touch this company!

Like most reviewers on this page, I wish I'd read them first! Appalling quality, slow shipping time, sizing totally out and product has to be shipped back to China for a refund. They offered me a refund of 10% and I could keep the item!! The item can't even be worn. DON'T TOUCH THIS COMPANY!!

22 October 2024
Unprompted review
Rated 1 out of 5 stars

DONT ORDER FROM THEM

DONT ORDER FROM THEM! Disgusting all round. Still haven’t got my delivery 5 weeks later. No communication, horrible customer service, No courier contact. Categorically the WORST buying experience ever.

18 October 2024
Unprompted review
Rated 1 out of 5 stars

BE WARNED

i wish i would have read the reviews before i purchased the dress, like all the others the colour was totally different and every raw edge was overlocked, very cheap and then they offered to offer me 30% off for customer satisfaction not a full refund? i didnt even take the dress out of the packet as you could see how bad the quality was. Yes the are in China no affiliation to Australia

18 October 2024
Unprompted review
Rated 1 out of 5 stars

The worst company ever

The worst company ever. You need to wait more than 4 weeks the the clothes to arrive. Very misleading they say it’s from Australia but it’s from china. The fabric is horrible and nothing like the picture. Will never order from them again. No wonder why they are closing down😡😡😡😡😡

17 October 2024
Unprompted review
Rated 1 out of 5 stars

Bondi Boutique is fake and misleading

Bondi Boutique is fake and misleading. They pretend to be an Australian business but their store is in China. I want to return the dress because it is of poor quality and they are asking for EUR14.95 for me to send it back to China. That's equivalent to AU$25. DO NOT BUY FROM THEM.

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Waited 4 weeks for delivery

Waited 4 weeks for delivery. Item didn’t fit & now must be returned to china / at my cost bc they don’t have it in Australia.
Would not recommend ordering from this company.

16 October 2024
Unprompted review
Rated 1 out of 5 stars

The worst shop

The worst seller I’ve ever dealt with.

After a long wait, I received the package, which included ordered items of poor quality that didn't resemble the photos on their misleading website. Bondi Boutique is a fake name; their store is in China. If you're not satisfied with the product, they will ask you to send it back to China.

In summary, it’s a dodgy website. Don’t buy anything from this store!

3 October 2024
Unprompted review
Rated 1 out of 5 stars

Deceitful & disappointed

Dress I received was totally different from photo shown on website. Not made in Australia as claimed but in China😡
Fabric was stiff & not flowing as shown. No lining. These companies should be banned from selling bad quality dresses & accountable for being deceitful.
Buyers beware. Do not buy from this site. You will be very disappointed😖

12 October 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company -
I bought a dress which took a long time to arrive and when it did it was not the colour they advertised, it was terrible quality and was nothing like the photo
The name is misleading - it is based in China not Australia
They should be taken down for false advertising
Stay away from them!

13 October 2024
Unprompted review
Rated 1 out of 5 stars

Very dodgy site- very poor quality!!!

Very dodgy site. It took almost 3 weeks for dress to arrive. The dress that I received was very poor quality, not at all the dress that was displayed on their website. The name Bondi Boutique is also misleading as their warehouse is in China, which will make returns a lot harder.
I managed to get my money back as I filed a report with my bank!

12 October 2024
Unprompted review
Rated 1 out of 5 stars

Dodgy!

Pretty sure this is the same dodgy company as Grace Bags. Using similar words ie closing down after 38 years, handmade with care etc. Same photo of a grey haired lady and same bags. I got stung and l'm warning you all. My bag was really bad plastic, stunk, and company just offers you a discount so you're still out of pocket. Luckily my bank did an investigation and l got my money back. Please be very wary if you order from this company

10 October 2024
Unprompted review
Rated 1 out of 5 stars

SHOCKING

SHOCKING, MATERIAL CRAP, 5 WEEKS TO ARRIVE, SAYING NO REFUNDS ONLY CREDITS EVEN THOUGH 1 DRESS IS DAMAGED AND ONE IS UNWEARBALE DUE TO THIN VILE FABRIC, WILL BE REPORTING TO AUTHORITIES.

3 February 2022
Unprompted review

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