Bon Accord Life Reviews 

1,137
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally helpful, friendly, and patient when explaining complex insurance policy options and answering everyday questions thoroughly. Consumers consistently note that the overall service is smooth, highly efficient, and carefully tailored to individual financial budgets without experiencing any annoying sales pressure. Some reviewers were not happy with persistent communication, mentioning unwanted phone calls or feeling that representatives could be intrusive after searching for different insurance options online. People also pointed out that dealing with follow-up contacts occasionally felt inconvenient when their protection plans were already being processed.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally helpful, friendly,... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that advisors are welcoming, professional,... See more

Service

Clients share positive opinions on service, noting that interactions are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting clear explanations and... See more

Price

Users describe positive interactions with price, consistently reporting affordable plans and great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more

Rated 5 out of 5 stars

Mary was very easy to talk too, explained all details very thoroughly. Had a good sense of humour and had a giggle which made me feel like I was talking to a friend. We both shared life experiences... See more

Rated 5 out of 5 stars

For me the biggest attraction dealing with Tina was that there was no hard sell. My circumstances are not standard by any stretch of the imagination, but she was able to help me through the web of l... See more

Rated 5 out of 5 stars

Both Sarah Jane & Kayleigh, deserve awards. I cancelled my policy, due to another company stating I was getting a better deal. But this was not the case. I got back intouch with Sarah Jane, t... See more


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Information provided by various external sources

Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,137)

136 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Bon Accord Life

I received a fantastic service from Tina who went through everything very informatively and thoroughly. I have saved money with an even better policy and will soon be speaking to her again about other insurance requirements. Thanks for a great service.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Sorting Insurance out with Tina…

Tina was very helpful in explaining everything to me which gave me the best options for what I need. I can’t thank her enough and she will be sorting out my colleagues as well with their policies. Lovely lady To Talk talk to
Thank you

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Tina was amazing

Tina was amazing. She explained everything really thoroughly. It was tailored to suit my needs and I’m happy to say I went with the Gold option Tina was a lovely easy lady to talk to so I’m very happy here five stars

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Akeel 10/10 customer service

I spoke to Akeel and his customer service was impeccable! Such a joy to speak with! He helps me understand exactly what I was getting into and how this cover impacts me if I need to make a claim! Thank you very much!

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Very Helpful

Peter helped me select the correct plan for me and my wife covering our required needs. He was very courteous and proffesional and explained everything to us both.
Well done Peter and his team.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Ali provided us with exceptional…

Ali provided us with exceptional support and reassurance whilst finding the right life cover and income protection policies for my partner who is self employed giving us peace of mind - thank you so much

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, professional service

Akeel called me regarding my insurance enquiry via the company website. I had previously been contacted by another company who were unable to meet my needs but Akeel had industry knowledge of an insurer that could provide cover for my specific purpose.
Akeel was friendly from the start, informative without being too formal and explained the policy and what it covered very clearly.
He is an asset to his company!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

great service

Lisa was great at finding me my cover to fit my needs. she took the time to explain everything and kept me up to date via text/ calls with the process.

22 January 2026
Unprompted review

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