Bombay Electronics Reviews 775

TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

I placed my order # OM26408 for travel adaptor plugs for New Zealand and Australia/type 1 as listed on my order. I just received the wrong type plugs. They are type 6 for USA and Canada. There is no... See more

Rated 1 out of 5 stars

Hope you never need service-the player worked 2 times than stopped working. The rma was given quickly-took many calls to get the rma-thantook over 2 months to get it back-many phone calls-and many... See more

Company replied

Rated 1 out of 5 stars

"Thank you for your recent purchase from [us]. To improve the satisfaction of our customers, we have partnered with the online review community, Trustpilot, to collect reviews." I certainly hav... See more

Company replied

Rated 1 out of 5 stars

One of two $350 220v--120V transformers defective, discovered after paid for move to Europe, customs duty, etc. Should have been verified before shipped to customer.

Company replied

Company details

  1. TV store
  2. Battery Store
  3. Electronics Store

Information provided by various external sources

Bombay Electronics offers large selection of Region Free DVD Players & blu-ray players, Voltage Converter/Transformer, Multi-System Television, Travel Plug adapters and 110 /220V Electronics & Appliances at wholesale prices.


Contact info

1.0

Bad

TrustScore 1 out of 5

775 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

smooth process

the product arrived on time without any issues. I am pleased and would use them again

31 August 2016
Unprompted review
Rated 5 out of 5 stars

The best customer service ever!

I bought a replacement for my broken bluray remote control. The new one didn't work. Hence the one star review. Bombay electronics contacted me and asked for a picture of my original remote. They sent a replacement based on the picture, which just arrived and works perfectly! I thought customer service of this quality was dead in the world. When I upgrade, it'll be with Bombay Electronics! PS I'm returning the "wrong" remote. I'm very pleased at this point! Thank you!

29 August 2016
Unprompted review
Bombay Electronics logo

Reply from Bombay Electronics

Please email us the picture of the remote you currently have so that we can replace it with the right version. This blu-ray player had two versions of the remote control.

Rated 5 out of 5 stars

Thanks

The DVD player arrived quickly, and works well with movies from European origin

27 August 2016
Unprompted review
Rated 5 out of 5 stars

Easy and fast

The ordering process was simple and I received my items quickly. I would definitely use them again.

25 August 2016
Unprompted review
Rated 5 out of 5 stars

Euro to US power converter

When we returned to the US after living in Europe, we wanted to keep our TV and our region hacked DVD player. The TV because it was good quality and the DVD player because it is the only way we have to watch our European DVD's and it is hacked to show US DVD's as well.
So we purchase a 120v to 250v converter from Bombay Electronics after looking around the options on the internet. The unit came quickly, it was of excellent design and quality. Easy to use and has been behind our TV working away for the past 5 years without any issues. The power is clean and the TV and DVD player work perfectly while plugged into our converter.

23 August 2016
Unprompted review
Rated 4 out of 5 stars

Wrong Item, but Good Follow-up

I ordered a box of universal plug converters from the Bombay Electronics website, but when they arrived they were black, when the photos on the website showed white and there was no option for colour selection.
However, when I queried this, Bombay Electronics immediately offered to send out the white ones. I indicated that I'd be happy to return the black ones, but only at their expense. They declined - saying 'Keep them - it would cost more to ship them back.'
So, very good service in my one and only experience with these people.

23 August 2016
Unprompted review
Rated 5 out of 5 stars

Great follow-up service

I had a technical issue with the Blu-Ray player some time after I bought it, and the guys at Bombay very quickly helped me resolve it. I'm very happy with their service.

22 August 2016
Unprompted review
Rated 5 out of 5 stars

After a few years, support is still quick and informative

I purchased a region-free Blu-ray player from Bombay Electronics in January of 2013, the BDP-M2. The player is now 3.5 years old and does exactly what I want it to do (play 1080i50 region locked UK Blu-ray discs) and of my three Blu-ray playback devices is the only one that plays mkv files without stuttering.

The initial order went through without a hitch, no bait and switch BS that some shady online retailers are pretty famous for, fast shipping and item packaed in original retailer packaging.

I have contacted Bombay Electronics three times for support over the past three years, most recently a couple months ago to verify I had the most up-to-date firmware. Turnaround time was very fast, within one business day each time, and the instructions I received were informative and helpful. Although I've only ordered one item from Bombay Electronics, I wouldn't hesitate to recommend them and would order from again.

22 August 2016
Unprompted review
Rated 2 out of 5 stars

Mixed feelings

I bought two players from them, a DVD and a blu ray. Fast shipment. The players worked very well for a while, and suddenly some kind of files did not work anymore. When I contacted them to make an inquiry, they never responded. There are more options available.

22 August 2016
Unprompted review
Bombay Electronics logo

Reply from Bombay Electronics

We honor full 1 year warranty on this purchase and we respond to all emails within 1 business day. Please let us know how we can assist you with your purchase. Thank you for your patience.

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