BoilerBoiler Reviews 

351
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently describe the overall service as exceptionally efficient, professional, and reliable throughout every single stage of their home heating improvement projects. Many individuals note that getting their complex systems maintained or repaired is always handled with remarkable attention to detail and care. Some reviewers were happy with how quickly engineers arrived to resolve urgent breakdowns and restore essential hot water promptly without delays. Local people also deeply appreciate the friendly staff who communicate clearly, answer all questions thoroughly, and leave work areas extremely clean and tidy afterwards.

What people talk about most

Service

Reviewers highlight high satisfaction with the service, consistently praising the team for being punctual,... See more

Staff

Customers consistently note positive experiences with staff, highlighting that engineers arrive promptly,... See more

Quality

Users describe satisfaction with quality, noting that all work is carried out to a high standard and... See more

Response time

People report positive experiences with response time, highlighting fast assistance and prompt service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Probably, Like many. I failed to follow up on my boiler servicing after COVID. Just before Christmas my boiler kept losing pressure and required trips into the loft to re pressurise. We manged to limp... See more

Rated 5 out of 5 stars

First time I have used Boiler Boiler. What a relief. Unlike previous service company, Boiler Boiler turned up well within the time window promised. Engineer was pleasant and courteous. Work was comp... See more

Rated 5 out of 5 stars

Problem with our boiler fixed within hours of fault occuring two weeks ago. Also Annual Service carried out today. Excellent efficient service all round. We are new to Company and will certainly use a... See more

Rated 5 out of 5 stars

Just had our boiler serviced and new gas certificate issued. Fantastic service as always, arrived on time very friendly did a great job. Very respectful as it was wet out removed shoes without even b... See more


Company details

  1. Boiler and Heating Service
  2. also in
  3. Heating Contractor

Written by the company

Expert heating. Trusted at home. BoilerBoiler is the trusted local heating company for Southminster, the Dengie, Maldon and surrounding areas. Established in 2015, our friendly, fully qualified engineers are Gas Safe and OFTEC registered, with the experience to look after gas, LPG and oil heating systems safely and properly. We help homeowners, landlords and residents of mobile homes, static caravans, park homes and holiday lodges. Our services include boiler and heating repairs, annual servicing, new boiler installations, LPG and oil heating services, landlord gas safety certificates and BoilerCare monthly plans. Whether you have no heating, need a reliable annual service or are considering a new boiler, we provide clear advice, dependable appointments and quality workmanship without the hassle. Finance options are available on new boiler installations, subject to status and terms. BoilerCare gives customers ongoing support and peace of mind, with a choice of plans for different boiler types and levels of protection. We are a local team trusted by hundreds of customers for fast responses, friendly service and work completed properly. No stress. No chasing. Just sorted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

351 reviews

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4.9

All reviews

(351)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Radiator upgrade

Mark recently fitted two new radiators, replaced all the thermostatic valves, and installed an automatic bypass for the boiler. As usual a very professional job.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding.

Mark, Jay and the boys where brilliant. We had our bathroom revamped and as one trade finished another one started it was so stress free. Once completed my son commented by saying " wow our bathroom looks like a Hotel". I have nothing but praise for Boiler Boiler. Total craftsmanship. Easily 5 stars from us.

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service provided clean, fast and efficient. Old cylinder system removed a new boiler installed and every radiator in my house changed with minimal disruption. I could not recommend Mark and his team enough.

15 May 2022
Rated 5 out of 5 stars

Boiler replacement

Our boiler had been playing up for a while and when I contacted boiler boiler
He arrived to have a look within the hour and found the fault
We discussed replacing parts costs and I asked for a quote for a new boiler. The quote arrived within 30mins with options for different brands. We then contact 3 other local boiler companies for a like for like competitive quote and we decided to proceed with Mark and his team. They arrived 8am the next day and carried out the full replacement including re cutting roof tiles to fit the new flue. The pipe work was put in with a level and looks extremely tidy. They gave the appearance of taking pride in there work and removed all the waste when they were finished. I cannot recommend them highly enough
Thank you boiler boiler

2 May 2022
Rated 5 out of 5 stars

Rad install and boiler service - excellent

Used Boiler Boiler to install a new vertical radiator in my kitchen. Excellent service. The guys were polite and very professional and did an outstanding job. Recently used them to service my boiler. Again excellent customer service and professionalism. Would thoroughly recommend. I will continue to use them. Thanks Mark to you and your team!

4 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Cannot fault. Customer service was spot on and went above and beyond to repair and replace. Left area clean and tidy after use. Dan and Mark did a fantastic job. Will not be going anywhere else and will be recommending at any given chance.

20 February 2022
Rated 5 out of 5 stars

Great service

Great service, couldn’t have asked for more! Was recommended by a friend & they did not disappoint. Thank you

1 February 2022
Unprompted review

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