Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely delighted with the service. My parcel arrived the next day, carefully packed. Will definitely use ‘Bohairmia’ again.
First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more
Company replied
First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend
Company replied
Company details
Information provided by various external sources
Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.
Contact info
Tithebarn Street 9-11, BL9 0JR, Bury, United Kingdom
- www.bohairmia.co.uk
4.7
Excellent
591 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service From the time of ordering to delivery.
From the time of ordering to delivery no problems, fast service.
26 March 2023
Reply from Bohairmia
Thank you Elaine for your kind review on Bohairmia!
Reply from Bohairmia
Thank you for your kind review and recommendation, Tony!
Good price, quick delivery
Pleased to find my shampoo in a 1l bottle at Bohairmia. Good price, quick delivery. Didn't need the pump and couldn't see how to exclude it from the order so feel like I've wasted plastic but other than that, very pleased with my order and will be buying from this company again.
15 March 2023
Unprompted review
Reply from Bohairmia
Thank you for your kind review, Susan! We have taken onboard your comment about the extra pump, and we will work on this on our website! :)
Excellent service and pricing
I wanted large size Kevin Murphy products and found Bohairmia via an internet search. The products were at a great price, and were delivered quickly, I was kept up to date with dispatch notifications etc. along the way. I will certainly return for more products when I need them. Thank you very much!
13 March 2023
Unprompted review
Reply from Bohairmia
Thank you for your kind review Vivienne. We're glad you enjoyed your experience shopping at Bohairmia, and we hope you love your Kevin Murphy products!
Reply from Bohairmia
Thank you for trusting Bohairmia with your purchase Gillian. We hope to see you again soon!
Bohairmia were exceptional …
Bohairmia were exceptional in sending the product of my choice in such a quick time. I ordered the product, it was despatched immediately and arrived the following day! Well done to all concerned.
23 February 2023
Reply from Bohairmia
Great to hear your products arrived quickly Harry! We hope you enjoy them. :)
Amazing customer service
Amazing customer service, fast and efficient delivery.
28 February 2023
Unprompted review
Reply from Bohairmia
Thank you Shekila!
Reply from Bohairmia
Thank you Nadia! :)
Reliable and quick delivery
Reliable and quick delivery. Good service
16 February 2023
Unprompted review
Reply from Bohairmia
We're glad you enjoyed your experience here at Bohairmia!
First Class Service and Product
Excellent service and an excellent product. I thoroughly recommend this website and will definitely use them again.
4 February 2023
Reply from Bohairmia
Thank you for your recommendation Lynn! We're glad you enjoyed your experience at Bohairmia and we hope to see you again soon!
Would highly recommend Bohairmia
Would highly recommend Bohairmia, as a company, the ease of ordering and the fast delivery, I’ve tried different outlets to sauce Morocan oil shampoo and most have been fake. I was so happy to have received my shampoo as the real thing! Thanks Bohairmia.Will be shopping with you again!
8 February 2023
Reply from Bohairmia
We're so thrilled to hear you enjoyed your experience at Bohairmia, Martha. We hope you love your MoroccanOil Shampoo!
Delivered very quickly
3 February 2023
Reply from Bohairmia
We're glad you received your order quickly Elena!
Reliable and fast with my order, very impressed!
First time with Bohairmia, it won’t be the last. Very reliable and fast with my order, will buy again from the company.
7 February 2023
Unprompted review
Reply from Bohairmia
Thank you for trusting Bohairmia with your purchase, Jacqueline. We hope to see you again soon!
Excellent Company
I received a call just after placing my order to confirm I'd ordered the right size attachments and really appreciated this and never experienced before. Well done for your professionalism and kindness. Quick delivery too
3 February 2023
Unprompted review
Reply from Bohairmia
Thank you for your kind words Jayne! We hope you enjoy your haircare products!
Reply from Bohairmia
Thank you!
Good customer service.
3 February 2023
Reply from Bohairmia
Thank you Dimitrios! We hope to see you shopping with Bohairmia agin soon!
Excellent service
Easy to navigate site. Good communication throughout. Product arrived on time and well packaged
25 January 2023
Reply from Bohairmia
Thank you for your kind review Mike. We hope to see you again soon!
Reply from Bohairmia
We're glad your hair is loving our products Susan! :)
Reply from Bohairmia
Thank you for your kind review Eleanora!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.