Bohairmia Reviews 

591
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the careful, secure packaging that ensures all items arrive in pristine condition. Many people also appreciate the remarkably great prices and the fantastic, extensive range of top quality beauty and hair care products available on the easy to navigate website. However, some people mentioned experiencing occasional issues with their orders, such as receiving incorrect items or products arriving damaged during transit. A few customers also noted unexpected items being sent or minor discrepancies between what they actually received compared to the original online descriptions.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the high quality and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast and prompt shipping times.... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the simple and prompt... See more

Service

Reviewers express delight and satisfaction regarding the fantastic service provided. Consumers consistently... See more

Price

Consumers find price to be remarkably positive, expressing strong satisfaction with the great value offered.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class customer service! My package arrived 2 days after order (shampoo and conditioner)and upon opening I saw the shampoo had leaked. I emailed and within 2 hours I received a telepho... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with the service. My parcel arrived the next day, carefully packed. Will definitely use ‘Bohairmia’ again.

Rated 5 out of 5 stars

First time using this company to order my hair products and I have to say that the company are fantastic. Firstly the product that I ordered became out of stock which I wasn't aware of , but I receiv... See more

Company replied

Rated 5 out of 5 stars

First time using this company….fantastic service!!! Delivery was prompt!! Website has excellent choice of products. Packaging etc was top notch. would HIGHLY recommend

Company replied


Company details

  1. Beauty & Well-being

Information provided by various external sources

Enjoy premium, luxury, exclusive, salon haircare when you buy from the UK's number one big bottle luxury hair care specialist - Bohairmia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

591 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(591)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally recommend Bohairmia…

I've been using Bohairmia for a while and they unfailingly provide excellent customer service, quick delivery and quality products. Would totally recommend them!

2 December 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you Teresa for your kind review on Bohairmia! :)

Rated 5 out of 5 stars

I ordered my shampoo and conditioner…

I ordered my shampoo and conditioner and it arrived the next day. Brilliant service.

3 November 2023
Bohairmia logo

Reply from Bohairmia

We're so glad you experienced a quick delivery service. Thank you for your review of Bohairmia!

Rated 5 out of 5 stars

Product Ordering

A quick and very efficient order and delivery service. Thank you.

5 November 2023
Bohairmia logo

Reply from Bohairmia

Thank you Amanda. We hope you enjoy your Bohairmia products!

Rated 5 out of 5 stars

Well packed

Well packed, prompt delivery and excellent quality product at competitive price

6 November 2023
Bohairmia logo

Reply from Bohairmia

Thank you David for your review on Bohairmia!

Rated 4 out of 5 stars

Easy site to use

Easy site to use, efficiency in delivery , a little upset that couldn’t seem to get double pack which was cheaper last time, gone up quite a bit, but just love the shampoo and conditioners products

6 November 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you Jan for your review on Bohairmia!

Rated 5 out of 5 stars

Excellent

Very efficient - product is exactly what I hoped it would be. Fantastic salon to deal with. Just wished I lived within g closer proximity so they could do my hair.
Will definitely buy from them again.

10 October 2023
Bohairmia logo

Reply from Bohairmia

Thank you! We hope you enjoy your haircare products from Bohairmia.

Rated 5 out of 5 stars

Love this shampoo and conditioner…

Love this shampoo and conditioner leaves my hair super clean and also got my curls back thanks to this product and this is my second time purchasing

28 September 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

We're so glad to hear you're a returning customer. Thank you Mahdieh!

Rated 5 out of 5 stars

Great!delivery came next day even it…

Great!delivery came next day even it was said 2-3 days, I ordered the wrong brush by mistake and they answered my emails straight away and tried to help. Very happy and definitely recommended

10 September 2023
Unprompted review
Bohairmia logo

Reply from Bohairmia

Thank you for your review Ionela. We're glad we could resolve your problem quickly!

Rated 5 out of 5 stars

Great service

I purchased 2 System Professional 1000ml products. Both arrived quickly and well packaged. Great value for money

24 August 2023
Bohairmia logo

Reply from Bohairmia

We hope you love your System Professional products Karen!

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