My phone calls were recorded for response but never heard from Body Logic. My entire medication order was taken off auto ship when I requested that only one be removed. Finally, after repeated calls s... See more
Company replied
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See what reviewers are saying
After three months, I don't see much difference in feeling better yet. It seems that a patient is supposed to figure out what strength of medications to try month to month to find the sweet spot. I... See more
Company replied
I love Dr. Cooper and appreciate how much time and interest she spends with me. However, I am so unimpressed with the larger machine of Body Logic. I don’t feel like a valued client at all. Testing pr... See more
Company replied
I’m very pleased with my experience. There was an appointment mixup initially but I emailed my concierge Nina Friscia and she took care of everything, immediately! I met with my doctor via Skype yeste... See more
Company replied
Company details
Information provided by various external sources
BodyLogicMD is a Network of Physicians Specializing in Bioidentical Hormone Replacement Therapy (BHRT). Resolve Hormonal Imbalance, Low T & Menopause Symptoms.
Contact info
4850 T-Rex Avenue - Suite 125, 33431, Boca Raton, United States
- (888) 692-7116
- CustomerService@BodyLogicMD.com
- www.bodylogicmd.com
2.8
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I keep calling and it rings and listen…not happy
I keep calling and it rings and listen to a recording abs I get disconnected. Also when I leave a message or email it takes days before someone responds.
15 July 2021
Reply from BodyLogicMD
Adela, this is not good news. Thank you for letting us know! We are checking the phone numbers now to make sure everything is in good working order. I am sorry that you are experiencing delayed responses to your emails and messages - our goal is to respond within 24 hours during the business week and I apologize if we have missed the mark with you. We appreciate all patient feedback and are constantly striving to elevate the patient experience.
Happy new patient
I am new to this but my visits to Dr. Page have been great so far. His office is very welcoming and his staff are fantastic.
15 July 2021
Reply from BodyLogicMD
Ashley, a positive review is the highest compliment we at BodyLogicMD can receive. Thank you very much for taking the time to leave a positive review.
I've been a patient for over 5 years no…
I've been a patient for over 5 years no complaints here. Every one is professional. Thank you
15 July 2021
Reply from BodyLogicMD
Janet, you have just made our day! We strive to go above and beyond for all of our patients and we are thankful for loyal patients like you.
The whole Body Logic Team is amazing!
15 July 2021
Reply from BodyLogicMD
Kathryn, thank you, what a compliment! We love hearing praise for our team!!!
Your team has been on point
Your team has been on point, and always cordial to work with.
15 July 2021
Reply from BodyLogicMD
Robert, serving our patients is why we exist. We are so happy you have shared your positive experience. Thank you!!
Dr Balta
Dr. BALTA is very easy to talk too. She is very knowledgeable about disease process and prevention. Staff are very nice and easy to talk too.
15 July 2021
Reply from BodyLogicMD
Cynthia, serving our patients is why we exist. We are so happy you have shared your positive experience. Thank you!!
Extremely overpriced and very apparent…
Extremely overpriced and very apparent that it is financially motivated only. Doctor took very little time truly explaining to me and just wanted to write me as many prescriptions as possible so that BodyLogic can autofill the prescriptions and ridiculously overpriced supplements. Good luck trying to get those canceled, they will just keep sending them and charging your card. As one of the other reviewers said, it is definitely feels like a scam,and I am embarrassed that I fell for it. The doctors should really be ashamed.
15 July 2021
Reply from BodyLogicMD
We are very sorry about your experience. It is our goal to provide transparency to our patients prior to the start of their care plan. Please allow us the opportunity to rectify the situation by contacting our customer service team at 888-437-9319 or email autoorders@bodylogicmd.com if you are still having difficulty canceling orders.
Compassionate Care
Dr. Reynolds is a compassionate provider. I feel heard regarding my concerns with my health. Thank you!
15 July 2021
Reply from BodyLogicMD
Maria, thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Excellent care and so happy to find…
Excellent care and so happy to find that testosterone helps hot flashes. I love working with body logic!!
15 July 2021
Reply from BodyLogicMD
Melanie, it is our goal to provide quality care to each and every patient we serve. Thank you so much for the positive feedback.
BodyLogicMD My Savior
Dr Negrin is my savior!!! She’s awesome, she’s truly care and she’s listen
My thyroid is in control, no more menopause system!!!
I feel alive
Thanks to the BodyLogicMD
15 July 2021
Reply from BodyLogicMD
Maggie, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we pride ourselves on our exceptional service. Thank you again for your feedback, we really appreciate it.
Hormones were crazy and now I am…
Hormones were crazy and now I am feeling much better and life is good again.
15 July 2021
Reply from BodyLogicMD
Wendy, thank you for sharing your positive experience. We appreciate you taking the time our of your day to leave us a review.
Dr Lai has been consistently reliable.
15 July 2021
Reply from BodyLogicMD
Dave, you have just made our day! We strive to go above and beyond for all of our patients and we are thankful for loyal patients like you.
Great doctor and staff
Great doctor and staff. friendly, helpful, efficient and informative.
15 July 2021
Reply from BodyLogicMD
Marjorie, we think our patients are as great as our practitioners! Thank you for taking the time to leave such a positive 5-star review.
Reply from BodyLogicMD
Kathy, a positive review is the highest compliment we at BodyLogicMD can receive. Thank you very much for taking the time to leave a positive review.
New Website Definitely NOT progress
Website now has less information than it did before.
Unable to manage medications and change refill dates.
The new website is backward negative progress.
15 July 2021
Reply from BodyLogicMD
David, we are so sorry that you have had a negative experience with our portal. We have recently updated our EHR system and we are looking into ways to improve this process for our patients. Please know that we are aware of this situation and are working on it. Thank you for taking the time to leave us a review.
Delivered as promised
15 July 2021
Reply from BodyLogicMD
Kim, thank you for this positive review. We at BodyLogicMD continue to work hard to serve our patients to the best of our abilities.
Responsive and caring team
Responsive and caring team. Great care by Dr. Varano. His support staff are genuine. Very accommodating.
15 July 2021
Reply from BodyLogicMD
Steve, it is our goal to provide quality care to each and every patient we serve. Thank you so much for the positive feedback.
Great experience
I had a pleasant experience and was able to reach my goals.
The doctor and staff are always friendly and quick to answer my questions.
15 July 2021
Reply from BodyLogicMD
Selina, making our patients happy is what makes us happy. We appreciate your positive review!
Great staff and intuitive doctor
Great staff and intuitive doctor. Appreciate their services so much!
15 July 2021
Reply from BodyLogicMD
Sarah, thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with BodyLogicMD. We are grateful for patients like you!
This is a very confusing program
This is a very confusing program. !st, my body logic doctor is not really my doctor so I have two MD's following my medication. This process is so confusing - all the supplements etc. that it is hard to tell if anything has actually helped me or not. My libido is up and it is something, I really didn't care about. I wanted to have increased energy and that has yet to happen. I have been on this for 1 year now and the process of calling my Indy office is awful - hard to actually talk to a real person and the supplement order process is tedious at best. Now, you have a new more confusing system to check on supplement orders and delivery . I also think it is awful that you won't offer more support on how to receive partial payment from our Insurance companies. I have spent thousands of dollars and am not sure of the benefits. Maybe, this is what your agenda really is to sell more supplements. Certainly feels that way. Thank you for listening. Rebecca Carr
15 July 2021
Reply from BodyLogicMD
Rebecca, we are very sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. We have recently updated our EHR system which houses our patient portal, I hope this makes the supplement ordering process smoother for you. If you continue to have issues, please reach out to customerservice@bodylogicmd.com or phone (800)595-0538 so that we can get you the help that you deserve.
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