BOC Gases Reviews 542

Generally, service is friendly and good. As a retired diy'er, I find the rental of oxy-acetalene acetylene bottles very expensive. Could I suggest a special price for hobbyists and retired people usi... See more

The customer experience I received from Gary Jenkins in your Reading store was exceptional. We were in a situation where we had no gas due to a leakage. Gary stayed behind after closing to welcome me... See more

Hello there. I was new to testing with nitrogen gas and looking for leaks under pressure on custom made equipment. Its the customer facing foot soldiers that make all the difference..and my... See more

This review is only for the accounts dept in Woking. I have an issue with an BOC outlet in Rochester, who wrongly claimed that the issue had to be taken up with "customer services", a journey which... See more

Ordering and delivery mostly seamless. For particular reasons I prefer to phone an order through and speak to someone rather than go via the web site. This has become more protracted as BOC moves towa... See more

I called BOC after being let down by another supplier (again). I explained my predicament but I was a not a current customer. The professional staff at BOC immediately understood my requirements fo... See more

very easy to use the website. agents at broxburn site are nicest guys I have ever had pleasure to work with. Only fault I can find is BOC themselves keep putting my account on hold, even though my acc... See more

No problems whatsoever, orders correct and ontime, friendly drivers and admin staff. Only downside it takes an age to get through on the telephone. Whe we need to.

For our medical gasses we have always found BOC very helpful. The team at Totton depot have always worked to ensure our needs are met. Great team, awesome product.

After ordering what I needed I was told the day and them had a message with the time frame the gas would be delivered. It then was delivered within the schedule and a very easy procedure to go throug... See more

five stars the best - as whenever I order, collect and deal with any staff member at the Kilkenny site, I am met with efficiency, the best customer service at all times - be proud, thanks guys

NO COMPLAINTS PROCEDURE, NO FOLLOW UP. I HAVE LOGGED AN ISSUE OF NOT RECEIVE GAS, AND THEY ARE IGNORING MY MESSAGES AND REMINDING ME OF AN INVOICE THAT IS DUE. NO ONE SHOULD PAY FOR AN ITEM THEY... See more

Service and support from the Camborne branch is wonderful. Very friendly and obliging. Very knowledgable and helpful. Highly recommend. Thank you BOC Gases.

Can't pay online keep getting dumped back to marketing pictures. The worst, most complex, website I have ever seen. The number of one star reviews says it all. Tried to pay the local office here but t... See more

Avoid at all costs, charge £10.74 just for sending an invoice unless you request to have invoices sent online. Customer service is beyond a joke. A disgusting experience working with this company who... See more

Avoid at any cost. Been renting cylinder for less than 3 months, however 4 invoices have been sent. Website must be made by kids, nothing working. Customer service doesn’t exist.

As someone new to BOC I can say my experience was 1st class. Mark in the Exeter depot was knowledgeable and helpful, a go to sort of guy. Many thanks.

The staff at BOC are very professional and friendly always there to help and answers any questions you may have

Always great service from BOC Bamber Bridge. Convenient, fast service and a good stock of gas and consumables. ☆☆☆☆☆

Ordering online is easy. The website lists your past orders so you don’t have to look through loads of options

Always friendly service from the Depot in Leith Edinburgh, who are ready to give a hand at any time

Easy to open an account great price with 50% new customer discount fast friendly customer service at Birtley

Delivery is very good. If you are informed of delivery date. it is delivered on that date. The staff friendly and obliging.

Excellent Service always so so helpful and friendly , and always answers all my questions , nothing is to much trouble , goes above and beyond .

Lee at the BOC brimsdown was excellent, made the whole experience very easy! Thanks Lee!

My connection with BOC as a customer goes back 38 years, never had any problems.

LEE Lee and Lee again, he was so helpful so kind and knowledgeable Thank you again for all your hard work and effort sourcing the right Gas for me

I can not complain about my dealings with BOC at all when going in to store to pick my cylinder up and when speaking over the telephone to whoever at BOC they seem very helpful this is my honest exper... See more

Although I only use my equipment on a very low basis the quality of service I have received is excellent be it from the shop that supplies the gas etc to the guys and girls in the office that send the... See more

We have been a customer for over 25 years. Would not move to another supplier.

We have being very lucky to have the same driver the last few times and he is golden. Friendly, professional and always happy. Top Bloke

Easy to reorder O2 tanks via their website. Delivered as promised with notification of exact timing.

Easy to use website. Choose your delivery day. Great knowledgeable drivers.

Welcoming, friendly and knowledgeable about my requests and full information given over my enquiry, superb fast service from all sides and a great company to deal with.

Delivery drivers are always polite and helpful.....they deserve a pay rise

IT WAS EASY TO PLACE AN ORDER ON THE PHONE . THE PERSON I SPOKE WITH WAS INFORMATIVE AND HELPFUL .

Ordered online, comes on day they say and driver is always friendly. You have a time window but its always met.

BOC seem to be taking advantage of their near monopoly of the pressurised gas supply business in this country. The website is not intuitive, deliveries are delayed without any notification of issues... See more

Very Poor Frustrating Experience. Web site wouldn't take my order. Chat box thingy consumed hours of time. No conclusion. Without me knowing or having order confirmation BOC converted a screen sho... See more

Excellent Service from the Cleator Moor Branch. Very helpful and very quickly delivery.

Horrendous customer service and highly corrupt practices. As I write this I am on hold during my umpteenth attempt to close my account and get cylinders picked up. Their strategy is to ignore al... See more

The company makes it impossible for you to contact them. Their phone numbers don't work, their live chat doesn't work.. they take ages to deliver on their orders unless you contact them after making t... See more

poor service from BOC. Times are hard for small businesses, when we get charged for gas bottles for a full month when we only have them for 2 weeks doesnt help. Understand their billing is done month... See more

Always have a good experience. Staff are Kind friendly and efficient

Easy order online process and next day delivery,staff very polite and helpful

You are very reliable and always deliver what we ask for.

The British Oxygen Company has left the company I work for high and dry with deliveries of Oxygen. I'm not surprised that the cogs of industry turn extremely slowly within the UK when reliant on g... See more

Don’t use this company Very expensive to use. Prices have so many hidden costs. Delivery is £37.50. They charge for hire the cylinder they are Con artists. I have been trying to call them for almost... See more