I was a awkward customer, I asked for amendments to a pre order and queries about other stock , not only did they patch my pre order with the extra items I wanted but gave me links to every other it... See more
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Seek Your Adventure With Zatu, the UK's biggest Independent games retailer. Zatu Games brings you the latest board games, miniatures, trading card games, and video games at affordable prices. We stock over 30,000 games, ship worldwide, offer next day delivery, 60-day returns, have a hugely-popular blog, offer guest blogging spots to board game lovers... the list goes on. Whether you want to read the latest news and reviews or if you want to purchase a new game, Zatu Games are here to help you. Our mission is to sell top quality board games, collectables and merchandise at great prices, whilst spreading the word that board games are the future!
Contact info
40 Barnard Rd, Bowthorpe Employment Area, NR5 9JB, Norwich, United Kingdom
- 0800 007 5444
- team@zatu.com
- www.board-game.co.uk
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Fast postage and a great price.
Fun, Quick & Great Prices!
Zatu has quickly become my go-to place for buying board games. Their products are really well priced, and they offer quick delivery. Their website is also really clearly laid out, so it makes looking for new games an enjoyable experience.
Always a prompt and speedy delivery…
Always a prompt and speedy delivery with any purchase. Very good prices, so much so that I have three items on back order.
Speedy and secure delivery
Speedy and secure delivery. Good prices on some rare-to-find games.
Ordered over 2 weeks ago to which have…
Ordered over 2 weeks ago to which have just been fobbed off service is shocking and they have no customer care whatsoever just said to me to hold on and wait it will come I paid for 48hr service for gods sake avoid this company they are just a waste of time shocking if I could give it 0 stars I would
Gone downhill
Having ordered from Zatu previously I had confidence that their products were accurate. Was sent something for a system I don’t even play when I had paid for something far more expensive.
Was also told next day delivery but had to wait three days midweek.
Every purchase I've made from Zatu has…
Every purchase I've made from Zatu has been delivered well packaged and swiftly. They have stock where others don't and the value is good, especially when buying a couple of things. I recommend them to all the boardgame people in my life!
best prices for board games a great…
best prices for board games a great service
Zatu Games: A prefect purchasing experience!
This was my first order with Zatu Games, the item I purchased was discounted, nicely packaged, in perfect condition and delivered just 18 hours after I ordered it!
And the Zatu staff are very nice too :-) A perfect purchasing experience. A+
Excellent board game and selection on the website
Very happy with the quality of the board game and the easy process to purchase! Delivery took slightly long, but it was still within an expected period of time. The website has a reasonably priced selection of board games. I will definitely be purchasing from Zatu Games again.
I ordered the Black powder starter set…
I ordered the Black powder starter set 31 July and by Monday 10th Aug was still waiting to be sent out.
They also use Evri as a delivery company....... Need I say more
Don't order from Zatu
not for the first time i've been let down by Zatu Games and there shocking customer service
I ordered a star wars legion expansion for delivery on launch day but had no tracking so followed up with the customer service, they told me there was a days delay but i'd have it on Monday. not a problem, these things cant be avoided.
then monday still no tracking or information. i used the Whatsapp for ease and was told that as it's out of hours i cant use this service and to try back during office hours, it was 1:15pm.
i finally get smeone on the phone and was told not a problem it'll be shipped.
again no tracking so i called them the next day and once i finally got through after they hung up on me more than once i was told oh thats on back order so you'll get that when we get a restock at some point.
i asked if they where going to tell me about this which they wherent going too
shocking service dont shop with Zatu if you want to get your preorder
Son wanted pokemon for his birthday
Son wanted pokemon for his birthday. Bought 2 Pokemon boxes for £60 each, someone said Zatu is a reputable seller. New to this and obviously hard to get hold of pokemon these days so was limited. After buying them realising I've paid more than what they go for on Ebay which I was told to avoid lol. Speaking to someone was told I paid skelper prices. Good product and service but for the unknown buyer like me you're paying 33% over RRP. Will be purchasing from Smyths or Very next time who stick to the RRP. Sad that even retailers who supposedly care about the game fleece you where they can.
quick shipment. great prices. perfect delivery. reliable and quick service.
quick shipment. great prices. perfect delivery. reliable and quick service. thank you.
Excellent prices and delivery is quick…
Excellent prices and delivery is quick and accurate stock levels are always spot on always enjoy ordering from Zatu
Great customer service
I have purchased a few games from zatu and it has always been a great experience. I recently bought a game which was missing pieces. After no initial response from the manufacturer I contacted zatu and they couldn't be more helpful. Would recommend them to anyone.
Slow Customer Service
I Requested a cancellation within 3.5 hours after the order.
they did not process and still process the order 1 day later and getting back with they cant process the cancellation .

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