Didn't have the smoothest journey getting insured. My first application was rejected outright by another provider, which was frustrating. Blue Light Insurance kept at it and found a policy that actual... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently used Blue Light Insurance and couldn't be more impressed. From the start, the team took the time to understand exactly what I needed and presented options that were genuinely tailored to my... See more
Company replied
They were very good and helpful. All the advisors we spoke to responded rapidly, were friendly and professional. I would definitely recommend them. They helped find me life insurance when nobody else... See more
Company replied
Maria and Adriana have been most helpful in helping us understand and get the right policies in place/continue with current policies. Maria who i spoke to frequently has been so patient with me and ar... See more
Company replied
Company details
About Blue Light Insurance
Written by the company
Blue Light Insurance Solutions specialises in providing personalised insurance advice to the NHS, Emergency Services, Armed Forces, Public Sector & Civil Service!
We offer the following products: Life Insurance, Critical Illness Insurance, Income Protection Insurance, Mortgage Protection & Private Medical Insurance!
Or call a member of our friendly team on: 0800 270 0004 (lines open Mon - Fri: 9am - 6pm)
Contact info
Concept Park (Suite 2), NN12 7YD, Northants, United Kingdom
- 08002700004
- info@bluelightinsurance.co.uk
- www.bluelightinsurance.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service…
Max from Blue light has been sorting our life & critical illness cover for a few years now since we bought our house and always keeps on top of when we should renew and making sure we keep it up to date with any life changes along the way!
27 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Kirsten,
Thank you for leaving us a review and its great to hear from an existing client, who keeps using our services.
We're so happy you received such a great service from Max and keep doing so.
It means so much when our customers share their experiences here.
Please do let us know if we can be of any further help.
Blue Light Insurance.
Milo was really great at explaining…
Milo was really great at explaining everything and the insurance that would suit our needs. He arranged a meeting when ever i wanted one to discuss things
21 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Sophia,
Thank you so much for taking the time to leave a review for us and for mentioning Milo .
I'm glad we were able to meet your expectations!
Please do let us know if we can be of any help.
Blue Light Insurance
Top experience everytime I use Blue…
Top experience everytime I use Blue light insurance. Super efficient, friendly and very good products . many thanks Max and Hannah !
20 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Fiona,
Thank you for leaving us a review.
We love to hear from returning clients, and that they keep experiencing excellent service from us, to make them want to keep coming back.
We're really glad that Max & Hannah managed to help you and that his service was up to standard.
You can contact us any time and we will be glad to help.
Blue Light Insurance
Exceptionally helpful from the start to…
Exceptionally helpful from the start to finish. I was quite pleased overall as it was a process just getting through the questions. I would highly highly recommend.
22 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Ken,
We're really pleased to read this review.
I'm glad we were able to meet your expectations and that you would highly recommend us.
Please do let us know if we can be of any help.
Blue Light Insurance
Kudos to Hannah and Milo of fulfilling…
Kudos to Hannah and Milo of fulfilling what we need. And doing the entire process with ease. Highly recommended specially for their support of people in the NHS.
17 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Erick,
Thank you very much for your positive feedback and for taking the time to post this review.
We’re happy to hear that we hit the mark for you, especially for someone in the NHS.
If we can do anything else for you, feel free to contact us, we will be glad to help.
Blue Light Insurance
Very professional and informative
Very professional and informative. Did not feel pressured in any way to take out a policy.
12 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Fiona,
Thank you for your kind words. We appreciate you taking the time to share your experience with us.
Please do let us know if we can be of any help.
Blue Light Insurance.
Excellent service, no pressure
I had an informed telephone consultation with Milo regarding life insurance policy's, he was very knowledgeable and discussed options we had not considered prior to this appointment. Easy to book, no pressure, time given to think through options. Made another appointment to purchase chosen policy.
7 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Jeanette,
We're really pleased to read this review.
I'm glad that Milo was able to meet your needs and expectations!
We look forward to looking after you now and into the future.
Blue Light Insurance.
Amazing experience
Amazing experience. As a first time insurance buyer, I obviously wasn’t sure about many things. Milo made it very simple for me to navigate through the whole process.
Thanks to Hannah for being on top of everything and getting the policy done quickly.
6 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Salina,
Thank you so much for leaving us such a lovely review.
We're so happy you received such a great service from Milo & Hannah and made the process as a first time buyer easy and simple.
They are very devoted to helping each client to the fullest and exceeding their expectations.
Let us know if we can be of any further assistance and we look forward to helping in the future.
Blue Light Insurance
Straightforward and hassle-free
I was apprehensive about the process of finding the right insurance cover for me and my family but Milo and Hannah made the process really straightforward and hassle-free. Highly recommend.
5 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Lynn,
hank you for leaving us such a lovely review.
we're glad you received a great service from our team (Milo and Hannah) and that they managed to get you the cover that you wanted, they really go the extra mile for their clients and it looks like you experienced that yourself!
We look forward to helping you now and in the future.
Blue Light Insurance
Helpful Advisor
Maria was helpful, I did not feel pressured into anything, and felt she was able to advise what was the best option for me.
5 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Mitchell,
Thanks for the review - we're glad you received a great service from Maria, she really goes the extra mile for her clients and it looks like you experienced that yourself!
Let us know if we can be of any further assistance and we look forward to helping you now and in the future.
Blue Light Insurance
Helpful experience
I’ve spoken with Blue Light Insurance and can confidently say that they have extensive experience with Life Insurance policies and is well-equipped to provide recommendations tailored to an individual’s personal circumstances. Thanks for the unbeatable and competitive policy premium on Life Insurance.
4 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Zeemanuddin,
We're really pleased to read this review.
We are so glad that we were able to get you the cover that you wanted and that we were able to provide you with a service that you were happy with!
We look forward to looking after you now and into the future.
Blue Light Insurance.
Highly recommended
I arranged an appointment with Milo he discussed all the options available & I decided to think about them & get back to him. I emailed Milo possibly 7-10 days later & arranged an appointment. I have gone ahead with a whole of life ins. I found Milo very helpful & knowledgeable. I have also had correspondence from Hannah & absolutely delighted with whole experience.
29 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Joe,
Thanks for leaving us a review it really means a lot to us. We're really glad that we managed to help you and that our service was up to standard.
We look forward to looking after you into the future and continuing to make your cover stays competitive and suitable as your circumstances change and evolve! You can contact us any time and we will be glad to help.
Oh and thank you for mentioning our team Milo & Hannah - we agree.. they are great!
Blue Light Insurance
Really efficient and stress free
Really efficient and stress free. The team were really helpful, didn't try and sell me things I didn't need. They were honest and to the point. The whole experience was easy.
1 August 2025
Unprompted review
Reply from Blue Light Insurance
Hi Andrew,
Thank you very much for taking the time to write us a review.
We're really pleased to read this review. I'm glad we were able to meet your expectations. that you were happy with the service provided and you appreciated the honesty.
If we can do anything else for you, feel free to contact us.
Blue Light Insurance
Really appreciated the team’s recent…
Really appreciated the team’s recent support in renewing our life insurance policy. They made the process so stress-free.
30 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Liam,
Thank you for leaving us a review.
We are happy that we managed to make the process of getting your cover into place stress-free.
If we can help with anything in the future, please feel free to contact us.
Blue Light Insurance
Excellent experience
Prompt service and easy access to appointments with friendly staff.
Polite
Knowledgeable
Competent
Reliable.
Good market study.
No concerns whatsoever.
Highly recommended
30 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Sameer,
Thank you so much for your kind and detailed review.
We're so happy you were pleased with our service! Our team are devoted to making sure our clients get the best service possible.
Please do let us know if we can be of any further help.
Blue Light Insurance.
All I needed to know was well explained.
24 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Lucinda,
Thank you so much for your kind words. if we can help with anything else in the future then please let us know.
Blue Light Insurance
Highly recommend
Milo was very professional, patient and extremely knowledgeable. Great service and a really nice person. Very friendly and efficient . Hannah was also lovely and professional and kept in touch throughout the finalising stages. Would highly recommend.
29 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Sheona,
Massive thank you for the great and honest review.
We're really glad Milo & Hannah managed to help you, get the cover that you wanted and that their service was up to standard.
We look forward to looking after you into the future and
Blue Light Insurance
Offered calls after 5pm
Offered calls after 5pm. Clear and reliable communication. No faults.
24 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Olivia,
Thanks so much for your review.
We're so glad you found dealing with us was an easy (whilst remaining thorough) process.
It's really important to us we make the process easy, but don't cut corners in the process, so it's lovely to read your words here.
Blue Light Insurance
I recommend Blue Light Insurance
Blue Light Insurance have helped me secure life and critical illness insurance in connection with the purchase of my first home. They were very helpful and did all the hard work for me.
Getting the cover sorted did take a lot longer than expected however Adriana and Ryan kept in touch and did the chasing for me. I recommend this service if like me the whole process is new and you need someone to come in and take the reins!
16 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Sophie,
Thanks so much for leaving us a review. We're delighted to hear that Ryan and Adriana, kept you updated throughout the whole process, and you were happy wit the service that they provided to you.
Remember we are always just an email or phone call away and even now your cover is in force, it's our job to look after you moving forward. So any questions just give us a shout.
Blue Light Insurance
Brilliant from start to finish and so…
Brilliant from start to finish and so helpful
7 July 2025
Unprompted review
Reply from Blue Light Insurance
Hi Emma,
Thanks so much for leaving us a review, and for your cooperation throughout the application and underwriting process.
If you need to contact us at any time in the future please don't hesitate to do so!
Blue Light Insurance
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.