Blue Diamond Garden Centres Reviews 

6,685
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 671 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff across all areas, the delicious restaurant meals, and the remarkably wide selection of healthy plants and unique gifts available. People note that visiting is always a wonderful day out, showing the consistently clean environments, beautiful displays, and genuinely helpful service from everyone. However, some customers also noted occasional issues with food quality, such as tough batter or overly salty dishes, alongside longer wait times at the busy restaurant. A few people mentioned frustrating problems with specific third-party products, faulty garden structures, or inconsistent supplier availability.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction with the wide variety of healthy... See more

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers and consumers receive... See more

Quality

Consumers find quality to be positive, highlighting that the plants are always fresh and healthy, the food is... See more

Service

Customers had positive experiences with service, noting that the staff is very helpful and attentive.... See more

Location

Reviewers highlight positive aspects of location, expressing delight when visiting various garden centers and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blue Diamond Garden Centre in Matlock always looks fresh and welcoming. Plants are fresh and well kept. There is always something different that catches your eye. Indoor plants, out door plants, gift... See more

Company replied

Rated 5 out of 5 stars

All staff are so polite and accommodating. Everyone appears happy and content in their work , its so refreshing to see. This is our 5th visit and its still consistent as ever . I see Xmas decorat... See more

Company replied

Rated 5 out of 5 stars

Late night opening Fosseway, moreton In marsh. Greeted very friendly by the team handing mince pies. Cafe very friendly staff. Outdoor team helpful and very personable service on the tills. Credit to... See more

Company replied

Rated 5 out of 5 stars

The lovely lady at garden centre exit till. She spent time helping me set up blue diamond car registration online and physical card. Can't praise her enough we spoke about our ages this was left si... See more

Company replied


Company details

  1. Garden Center

Information provided by various external sources

Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,685)

664 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s always a pleasure to visit…

It’s always a pleasure to visit Trentham Garden Centre, the welcoming, cheerful and helpful staff throughout the shopping area and the restaurant make any visit pleasurable.

13 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good afternoon Mrs V Davies,
Thank you so much for leaving us such a wonderful review on Trustpilot.
We really appreciate your kind feedback and support, and we hope to have the pleasure of welcoming you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Delicious food and drinks excellent…service

Delicious food and drinks excellent service from the staff

15 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good afternoon Terence Oldfield,
Thank you so much for leaving us such a great review on Trustpilot.
We really appreciate your kind feedback and support, and we hope to have the pleasure of welcoming you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Bicester Avenue Restaurant Sets The Bar ......

My partner and I attended their Bicester Avenue Garden Centre Restaurant for Sunday lunch today, Sunday 18 March. I am passionate about customer service, especially in the hospitality industry. Their team were a well oiled machine. All working to a purpose, their rolls well defined, yet proactive to prevent potential hiccups. Such a pleasure to witness and experience. The roast beef dinner was perfection, slightly smaller than I would have wished for, but cooked and presented delightfully. The carrots were the best I have ever had in my life! They have got the staff numbers and abilities right! I will be using them as a benchmark for others to aspire to.

18 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good afternoon Mr Stephen Kirby,
Thank you so much for taking the time to share such an outstanding review following your Sunday lunch at our Bicester Avenue Restaurant.
I am absolutely delighted that you and your partner had such an enjoyable experience.
Your comments about our team’s teamwork, professionalism and attention to detail are particularly lovely to hear. It is just so wonderful to know that their efforts made such a positive impression, and I will ensure that your fantastic feedback is shared with Andrea and the wider team.
Thank you again for your incredibly kind words and for choosing to use us as a benchmark for great customer service. This is such a wonderful compliment, and we look forward to welcoming you both back to Bicester Avenue very soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Great prompt service

Great prompt service! Super tasting food! Friendly staff!

9 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good afternoon Caroline Donoghue,
Thank you so much for leaving us such a lovely review on Trustpilot.
We really appreciate your kind feedback and support, and we hope to have the pleasure of welcoming you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

A pleasant place to visit .

Staff are always very welcoming and helpful.
Plants always seem well cared for.
Generally the garden site and this inside shop areas are kept clean and tidy.

14 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good afternoon Dianne Kinchington,
Thank you so much for leaving us such a lovely review on Trustpilot.
We really appreciate your kind feedback and support, and we hope to have the pleasure of welcoming you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Very inviting

Very inviting, bright and inspiring
Very helpful staff, lovely environment

14 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good afternoon Tracy Laight,
Thank you so much for leaving us such a lovely review on Trustpilot.
We really appreciate your kind feedback and support, and we hope to have the pleasure of welcoming you back to our Blue Diamond Garden Centre again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Well worth a visit

Staff across the board are very pleasant and helpful
The food in the restaurant is always hot and very tasty. If anyone is a veteran and has the ID card, you can get 10% off (not Blue Light though)
The garden centre is always well stocked and although we always say we ain't buying any plants, we do
The gift side has some unusual items in and is always worth a visit at Christmas to get some different gifts
Well worth a cisit

13 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good Morning Susan Stanford,
Thank you for taking the time to share your feedback and rating us 5 stars.
We are so pleased to hear that you enjoy your visits and appreciate the variety we have to offer at our Blue Diamond Garden Centre.
It’s lovely to know that our friendly team helps make each visit a positive experience. We always want our customers to feel welcome and enjoy their time with us, so your kind comments are greatly appreciated.
We hope to see you again soon.
Kind Regards,
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Garden Centre and so much more

Visited for the first time today looking for roses. Pleasantly surprised at the range and variety of plants and at the range of goods in the shop. Nice to see different, quality products available. All the staff were friendly and especially in the restaurant where we enjoyed a nice and reasonably priced light lunch. Easy location just out of Knutsford town centre. Will definitely be back!

15 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good Morning David,
Thank you for your great feedback.
It is wonderful to read you enjoyed your first visit to our Blue Diamond Garden Centre and had such a positive experience with us.
Our teams always works hard to ensure every customer has an enjoyable visit, and so we really appreciate your kind words and look forward to welcoming you back again soon.
Kindest Regards,
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Always a pleasure.

Always a pleasure to visit a Blue Diamond Garden Centre; a go to place for me - the choice and quality is outstanding. My local BDGC offers more than just plants so I can shop for fashion items, a range of fresh foods, baked goods, treats, home decor, seasonal items and much more; its always nice to sample something from the restaurant too. The staff throughout are friendly and very helpful and its always a pleasure to visit even if I'm browsing rather than buying.

4 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good Morning Mrs Bradshaw,
Thank you so much for leaving a 5-star review.
We are delighted to hear that you enjoy visiting Blue Diamond Garden Centre and appreciate the wide variety of products we offer.
It’s lovely to know that our friendly and helpful team make every visit a pleasure, and we look forward to welcoming you back soon for another enjoyable visit.
Kind Regards,
Blue Diamond Garden Centres.

Rated 5 out of 5 stars

I love the Blue Diamond Garden centre…

I love the Blue Diamond Garden centre The Emporium in Sywell Northampton. Lovely selection of plants and goodies. A great place to shop good atmosphere and a great restaurant with lovely friendly staff. They also have a great Delicatessen with fine food. Not cheap but great for a treat or two. Visit often.

6 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good Morning Princess,
Thank you for taking the time to review your visit to our Beckworth Emporium Blue Diamond Garden Centre.
We are pleased to read you found us to have great selection of plants, and goodies, and that you enjoyed your dining experience with us in our amazing Restaurant with our lovely friendly staff.
We do hope you will visit us again soon.
Kindest Regards,
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Had a lovely afternoon at Trentham…

Had a lovely afternoon at Trentham garden centre.Lots of parking and had tasty lunch at the cafe and cake choice amazing.

10 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good morning Nic,
Thank you for taking the time to review our Trentham Blue Diamond Garden Centre.
It is so lovely to read you had a lovely afternoon and even enjoyed a tasty lunch at the cafe.
We hope to welcome you back again soon.
Kind Regards,
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Good choice of products

Good choice of products, plants and garden supplies.
Friendly staff, always happy to help.
Lovely store to browse & shop.

9 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good morning Sharon,
Thank you for the 5-star review.
We appreciate all feedback and I am pleased to note you enjoyed your visit with us and found we had a good choice or product, plants and garden supplies.
Our friendly and helpful staff are always on hand should you need any assistance.
We hope to see you again soon.
Kind Regards,
Blue Diamond Garden Centres

Rated 5 out of 5 stars

St Peter’s Garden Centre

Helpful staff and a good range and supply of goods/plants plus a great café

2 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good morning Primrose,
Thank you so much for your kind review.
We are pleased to read about your visit to our St Peter’s Blue Diamond Garden Centre, and it is great to hear you enjoyed our wide range of plants and products.
It’s also lovely to know our helpful team and café make your visits even more enjoyable.
We do hope to see you again soon.
Kind Regards,
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Best garden centre around our area

Highly recommend. Lovely friendly staff, very knowledgeable and always happy to help. We mostly visit to buy shrubs but have also eaten in the restaurant which was very nice. Also great to have additional shops like Regatta, Cotton Traders etc on site.

8 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good morning,
Thank you so much for your lovely review and recommendation! I
We are delighted to hear you enjoy visiting our Blue Diamond Garden Centre, and that our friendly team and variety of shops make your visits special.
We look forward to welcoming you back again soon.
Kind Regards,
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Very enjoyable lunch.

Visited the restaurant for the first time in a while. New menu looks so much better; good was really nice. Service was quick and efficient. Will be going again … A bit chilly in the greenhouse area where we sat but it was full inside. Didnt stop for dessert and went to the shop instead 😊

7 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good morning Nikki,
Thank you for taking the time to leave a great review following your visit to our Blue Diamond Garden Centre. I am so pleased to read you enjoyed your meal in our Restaurant and the service was quick and efficient.
We look forward to welcoming you back soon.
Kind Regards,
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Brilliant bulbs reviews for this e-mail…

Brilliant bulbs reviews for this e-mail is strictly very good excellent service

9 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good afternoon PS,
Thank you so much for taking the time to leave such a lovely review following your visit to our Blue Diamond Garden Centre.
I am really pleased to hear your kind bulb feedback, as well as the excellent customer service that you received from the team during your visit.
We hope to have the pleasure of welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Very nice garden centre

Very nice garden centre. Every one should visit at least once.

9 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good morning Paresh Kothari,
Thank you so much for taking the time to leave such a lovely review following your visit to our Blue Diamond Garden Centre.
We really appreciate your kind feedback and support, and we hope to have the pleasure of welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Staff particularly helpful

6 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good morning Sue,
Thank you so much for taking the time to leave such a lovely review following your visit to our Blue Diamond Garden Centre.
We really appreciate your kind feedback and support, and we hope to have the pleasure of welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Staff at till very helpful

Staff at till very helpful, polite and friendly and helped with info on future offers

6 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good morning Veronica,
Thank you so much for taking the time to leave such a lovely review following your visit to our Blue Diamond Garden Centre.
We really appreciate your kind feedback and support, and we hope to have the pleasure of welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

Rated 5 out of 5 stars

Great Garden Centre

Great selection of Homeware, clothing, plants, garden equipment and seasonal items . Staff are friendly and helpful, the aquarium is also brilliant. The restaurant is a lovely place to have either tea and cake or a proper meal. Overall the garden has a lovely atmosphere and would definitely recommend.

2 October 2026
Unprompted review
Blue Diamond Garden Centres logo

Reply from Blue Diamond Garden Centres

Good morning Tom Ashcroft,
Thank you so much for taking the time to leave such a lovely review.
I am delighted to hear that you enjoyed the wide selection of products, the aquarium, restaurant and the friendly service from our Blue Diamond team.
It is wonderful to know that you enjoyed the atmosphere and would recommend our Blue Diamond Garden Centre and Restaurant.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres

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