I visited BLS Winnipeg to apply for my OCI card. Unfortunately, I had to visit the office four times because each time they found something new that needed correction on my application. It was... See more
Company replied
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Review summary
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What an amazing experience. Mr Karan was very helpful and patient with us. He explained in details about the different fields that need special attention He found the gaps in the form which could... See more
Company replied
Visited bls surrey office and choose premium services. I was assisted by officer gagan and kajal. Both officers helped me arranging my documents and filling up the form. Thanks
Company replied
Extremely helpful staff. Premium Lounge makes the whole process so convenient and hassle free!!! Had to fill a lot more forms to ensure smooth sailing for the whole a passport renewal process. Amazing... See more
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Company details
Written by the company
BLS International Canada Services Inc. is a trustworthy outsourcing partner of the High Commission of India in Ottawa and the Consulate General(s) of India in Toronto and Vancouver (Canada) for managing the administrative and non-judgmental tasks of processing Visa, Passport, OCI and Consular applications
Contact info
3.8
Great
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Rikitika was really helpfull throughout…
Ritika was really helpfull throughout all the process of my application.
22 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
I walked in without the appointment at…
I walked in without the appointment at Vancouver BLS Centre. Application process went simple but must fight through waiting times. Authority was quiet helpful to make the process easy and convinient.
21 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Had a very good experience
Had a very good experience. Officers are very friendly and supportive. On time and quick support. Overall very nice experience. Thanks !
21 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Over all good experience
Over all good experience
Yatin has been very helpful
21 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Smooth and efficient experience at BLS…
Smooth and efficient experience at BLS Canada Vancouver for my PCC application. The staff were polite, professional, and helpful, and the process was well organized with minimal waiting time. Highly recommended.
20 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Extremely helpful staff
Extremely helpful staff. Premium Lounge makes the whole process so convenient and hassle free!!! Had to fill a lot more forms to ensure smooth sailing for the whole a passport renewal process. Amazing job. Keep it up.
20 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
OCI application
My application process was smooth and quick..I like the premium lounge services..
17 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Preeti Ma'am is really helpful throught…
Preeti Ma'am is really helpful throught out my application and help beyound and above !
Thank you so much for your kind and helpful nature!
17 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
We went there for our minor OCI there…
We went there for our minor OCI there were issues with the documents but the staff was really helpful they guide us and help to fill out our application again ..
16 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Quick service and staff is very…
The service was prompt, and the staff was extremely cooperative and professional. A great experience overall.
15 January 2026
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
Passport Renewal Appointment…
I had my passport renewed appointment booked for 10 AM. I had to wait first for almost 2 hours to as this place works on token base. Once I given my documents I have been asked to wait. After one hour when I went to ask them how long will it take them to finish with my file. I have been told soon as people after me were already done. Again when I went to ask, person who was handling my file was on lunch. It was already 3 PM when my documents were uploaded and they charged me for premium service which means I should be prioritized on time, but instead I had to wait 5 hours to get my work done. What’s the point if they are going to make you wait for 5-6 hours and still you have to pay for premium services :( :( :(
28 October 2025
Unprompted review
Reply from blsindia-canada.com
Thank you for your feedback, and we regret any inconvenience caused.
While we strive for efficient service, unforeseen delays may occasionally arise. We sincerely appreciate your patience and understanding, and we remain dedicated to continually improving and streamlining the experience for all our applicants.
Reply from blsindia-canada.com
Thank you for reaching out. Your feedback is extremely valuable to us as it helps us to improve our services.
We’re constantly striving to improve and hope for the opportunity to deliver a better experience in the future.
Please feel free to contact us directly at our helpline so we can discuss your concerns in more detail and work on a solution.
worst service ever
worst service ever
It’s in my wife name Jaswinder kaur
I submit my passport first for Renewel and damage and add my husband name so the agent there she add my status single and she told me it’s system glitch ok and charge 306$ then my passport come back again so she change all the details status from single to married but she entered my home address not the marriage address bcoz I got married in another state now again I am getting my passport back and again I paid 206$ . Now
I had to again fill the form and pay the fee again due to their staff working in bls .
I submit application In Brampton
I don’t know the lady name but the counter I get both time that is counter no 7 .
So now tell me whose mistake is this . If black is taking 100$ premium fee so that fee is for what purpose if they don’t fill a single form twice wrong .
Tell me how do I get justice in this
21 November 2025
Unprompted review
Reply from blsindia-canada.com
We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.
If zero stars were possible
If zero stars were possible, I’d give that. Absolute worst service. My daughter’s Indian passport renewal was returned with false claims that the file number was wrong and that the photo and signature were missing—impossible, as the system will not generate the form without them. Calls go unanswered, and the query system is completely useless. Unprofessional, inefficient, and clearly more interested in making money through unnecessary Purolator returns than helping applicants. No wonder they are flooded with complaints. This is exactly what happens when there is a monopoly in the market.
13 December 2025
Unprompted review
Reply from blsindia-canada.com
We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.
Wish I could give minus
Wish I could give minus.
Worthless staff. All they want is extra fees. Made my appointment twice. Everytime, they bring up something new. I brought an annexure document which they could have uploaded but they cancelled my appointment or offered me to pay extra $60 for uploading.
We cannot upload more than 5 documents online ( including photo and signature). They have deliberately complicated the process. I would rather make a trip to India and renew my passport there.
12 December 2025
Unprompted review
Reply from blsindia-canada.com
We sincerely appreciate your feedback. Kindly note that our primary objective is to support applicants throughout the process of completing important documentation. We offer feedback with the intention of ensuring that all documents are accurate and free of errors.
Kajal helped me for passport…
Kajal helped me for passport application she is too helpful and professional.thanks her
8 December 2025
Unprompted review
Reply from blsindia-canada.com
We sincerely thank you for taking the time to leave us a 5-star review. We are pleased to hear that your experience with BLS International was positive. Your generous feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering the highest standard of service.
Should you have any further inquiries or require assistance in the future, please do not hesitate to contact us. We look forward to the privilege of serving you again.
Thank you for choosing BLS International.
BLS is a very broken system
BLS is not equipped for the services they pretend to be providing their customers. I had the package completed and submitted in person but I had some mistakes which I admit for which I was sent back and had to resubmit. I then submitted the revised and corrected package via courier service and it was again sent back saying some information is incorrect and that its missing the father's signature at the mandatory form. This is not true since I had already done that. I am starting to believe that they genuinely don't want to give everyone OCI. My checklist was fully completed and the fees were already submitted. On top of that the customer service call lines have agents who are extremely rude and pretend like the person on the other line is an illiterate. Which is unfair because people are genuinely struggling with these applications and need help with the correct information. Also, the agent over the phone provided a different set of checklist which didn't cover everything that was mentioned at the BLS centre. You just have to be extremely lucky to get your application accepted its a lottery system. I am glad their contract is not getting renewed. Worst system ever.
5 December 2025
Unprompted review
Reply from blsindia-canada.com
Thank you for your feedback, and we regret any inconvenience caused.
While we strive for professionalism in every engagement, we take such feedbacks seriously and are sharing it with the concerned team to improve our service delivery.
Also, we would like to clarify that BLS International continues to operate without any restrictions in Canada and globally. There is no disruption to our services. For accurate updates, please rely only on our official website or contact our BLS Centers or customer service team directly.
Regina Staff
their regina staff were rude and unhelpful. If you don't use their paid service, they treat you poorly and make the process difficult. their staff literally rude, misbehave and refused to take application properly asking unnecessary documents such as a printed appointment letter that wasn't require, they staff see their system without appointment not ask.
use own rules
4 December 2025
Unprompted review
Reply from blsindia-canada.com
Thank you for your feedback, and we regret any inconvenience caused.
While we strive for professionalism in every engagement, we take such feedbacks seriously and are sharing it with the concerned team to improve our service delivery.
Reply from blsindia-canada.com
We take feedback like yours seriously and are deeply concerned to see your comment.
Our organization is committed to ethical practices and transparency in all our operations. Please reach out to our customer service team directly for immediate assistance so we can gain a better understanding of the situation and determine how we may assist you.
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