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Blinds2Go Reviews 

238,238
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 21,065 reviews, reviewers overwhelmingly had a great experience with this company. Buyers consistently mention that the delivered products are exceptionally well-made, fitting various window shapes perfectly while transforming the overall look of their rooms. Shoppers also express very strong satisfaction with the remarkably rapid delivery times and the highly supportive assistance provided when navigating custom orders or measurements. Some reviewers were not happy with specific issues like brackets failing, blinds unexpectedly falling down, or shipments arriving with missing components. Consumers frequently described occasional difficulties with tension mechanisms, noting frustrating delays when trying to resolve product defects and missing replacement parts with support teams.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive quicker than expected and fit... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with well-made and beautiful... See more

Order

Consumers find order to be positive, highlighting that the website is very easy to use and provides a simple... See more

Delivery service

Clients share positive opinions on delivery_service, noting that shipments frequently arrive much quicker... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to measure and fit , love the fact that we could decorate a room fill in previous drill areas and replace with the twist and go blind . Already bought the waterproof blind for our bathroom... See more

Company replied

Rated 5 out of 5 stars

Sooraj was the most helpful B2G representative i have dealt with so far. The issue i had has been very frustrating and stressful, i believe i was sold the incorrect product for my conservatory, t... See more

Company replied

Rated 5 out of 5 stars

Having bought some roller blinds from this company before, we decided to order Duo East Fit Thermal Blinds for our conservatory They are excellent, reflect the heat and the room is a lot cooler and f... See more

Company replied

Rated 5 out of 5 stars

We have used Blinds2Go several times and have always been delighted with their products. The service is quick and efficient and the communication is excellent. We had a small problem with the pull cor... See more

Company replied


Company details

About Blinds2Go

Written by the company

Made To Measure, Made Simple

With over 23 years of exceptional service, Blinds 2go is the nation’s leading online made to measure Blinds & Curtains specialist.

We’ve covered over 14 million windows and are proud to help our customers in finding the perfect Blinds or Curtains for their home. From our friendly customer service team and our speedy sample delivery service to our high-quality products and reputation for unprecedented value, our mission of made to measure, made simple is present in everything we do.

Explore our beautiful Roman Blinds, Roller Blinds & Curtains, timelessly elegant Wooden Blinds & Shutters, an extensive House of Brands, and our innovative No Drill & Electric Blind solutions, not forgetting our exquisite Cushions range too.

We’re here to help you create the home of your dreams, for less.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238K reviews

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4.5

All reviews

(238,238)

20,476 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Blinds2Go

Excellent service from Blinds2Go. I was ordering replacement velux blinds, the process was seamless, and the blinds were delivered within a week.

20 August 2026
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Reply from Blinds2Go

Hi Julie,

We're so pleased to hear that ordering your replacement Velux blinds was a seamless process and that they were delivered so quickly! It's wonderful to know you had such a positive experience.

Blinds2Go

Rated 3 out of 5 stars

Absolutely love the blind

Absolutely love the blind, the only really disappointing aspect is that the valance keeps falling off. I ensured the tiled surface was clean and dry but the sticky pad simply isn’t strong enough!

21 August 2026
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Reply from Blinds2Go

Debs,

We're truly sorry to hear about the issue you're experiencing with the valance not staying in place. We understand how frustrating it can be when a product doesn't perform as expected, especially after ensuring proper installation. Your feedback is very important to us, and we will certainly look into this.

Blinds2Go

Rated 1 out of 5 stars

Damaged blinds

Ordered sets of perfect fit shutters, one literally fell to bits out of packaging, the other had poorly finished not aligned, visible bracket holes.
After numerous emails i was assured a second set would be made, with appropriate quality checks and I would be compensated.

Second set finally arrived and unbelievably the same problems have occurred.!!!
I have reported this, emailed and called twice and I am still waiting a return call and now have two faulty sets of blinds, 2 of which are unusable.

I am hoping that I receive a call ASAP and a solution.

22 August 2026
Unprompted review
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Reply from Blinds2Go

Claire Venus,

We are truly sorry to hear about the recurring issues with your perfect fit shutters and the lack of response from our customer service team. We understand your frustration and are reviewing our quality control and communication processes to prevent such experiences.

Blinds2Go

Rated 4 out of 5 stars

Purchased 2 blinds

Purchased 2 blinds. Unfortunately I found one wasn’t working properly after installing it. However the customer service was excellent, with prompt communication and swift resolution . I was offered ( without having to ask for) a replacement blind which I received within 2 weeks . I have used this company a few times now and would definitely recommend. I am very very happy with my faux timber binds.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Good price. Fast service and great product. Thank you.

21 August 2026
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Reply from Blinds2Go

Hi Lynne,

We're so pleased to hear you found our pricing good, experienced fast service, and are happy with the great product! Thank you for your positive feedback.

Blinds2Go

Rated 5 out of 5 stars

No drill is good system.

No drill is good system.

21 August 2026
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Reply from Blinds2Go

Hi Terence,

We appreciate you sharing your thoughts. We're always looking for ways to improve our systems.

Blinds2Go

Rated 5 out of 5 stars

Just what i needed to keep the sun out…

Just what i needed to keep the sun out of my window at 9.30pm in the summer. Does a perfect job and so far no troubles.

21 August 2026
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Reply from Blinds2Go

Hi Fiona,

We're so pleased to hear our blinds are doing a perfect job of keeping the sun out of your window, even at 9:30 pm!

Blinds2Go

Rated 5 out of 5 stars

A complete transformation to the look…

A complete transformation to the look of the front of house. While letting in light also gives privacy. They make the rooms look stylish. Wish l had invested in these years ago. Great price.

21 August 2026
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Reply from Blinds2Go

Hi Linda,

We're so pleased to hear about the complete transformation to the front of your house! It's wonderful that our products provide both light and privacy, and make your rooms look stylish. We appreciate your kind words about the great price.

Blinds2Go

Rated 1 out of 5 stars

All went well from ordering to…

All went well from ordering to delivery.Blinds are perfect as previous ones have been.

21 August 2026
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Reply from Blinds2Go

June,

We're happy to hear that your blinds are perfect and that everything went well from ordering to delivery. We appreciate your positive feedback.

Blinds2Go

Rated 5 out of 5 stars

Blinds look great and so easy to put in…

Blinds look great and so easy to put in place. Genius design and good value for money

21 August 2026
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Reply from Blinds2Go

Hi Vanessa,

We are so pleased to hear that your blinds look great and were easy to put in place. It's wonderful that you appreciate the design and value for money!

Blinds2Go

Rated 5 out of 5 stars

Ordered some samples they arrived very…

Ordered some samples they arrived very quickly, so was able to order actual Roman blinds. We measured correctly and blinds were delivered extremely fast. Very pleased with the quality , only small criticism is that the control chain on one of the blinds is much shorter than the others, as they were in the same order I would have thought that would have been the same length as the others 3? But this is our 3rd time we have bought products from Blinds to go would definitely use this company again.

21 August 2026
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Reply from Blinds2Go

Hi Susie,

We're so pleased to hear you're happy with the quality of your Roman blinds and the quick delivery! We appreciate your feedback regarding the control chain length and are delighted to know you'd use us again.

Blinds2Go

Rated 5 out of 5 stars

Good quality at a good price

We bought blinds for Velux roof windows, with solar powered control. Good quality blind, fairly easy to install (online instructions better than paper version supplied) and significantly cheaper than buying from Velux. This is my second purchase from the company and would definitely use them again.

10 August 2026
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Reply from Blinds2Go

Hi Peter,

We're so pleased to hear you're happy with the quality of your solar-powered blinds and that they were fairly easy to install! It's wonderful that our online instructions were helpful and that you found our pricing competitive. We truly appreciate your continued business and look forward to serving you again.

Blinds2Go

Rated 5 out of 5 stars

Excellent quality

Excellent quality, great service and from order to fitting under 2 weeks

21 August 2026
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Reply from Blinds2Go

Hi Simon,

We're so pleased to hear you received excellent quality and great service, and that your order was fitted so quickly! Thank you for your wonderful feedback.

Blinds2Go

Rated 5 out of 5 stars

Perfect

Perfect
Easy to install
Will buy again 100%

11 June 2026
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Reply from Blinds2Go

Hi John,

We're delighted to hear that you found the product perfect and easy to install. We truly appreciate your positive feedback and look forward to your next purchase!

Blinds2Go

Rated 5 out of 5 stars

Unfortunately i have ordered incorrect…

Unfortunately i have ordered incorrect sizes of my blinds, Sooraj help me immediately to sort out the issue.Fully recommended 👍👍👍 High quality of the blinds

14 August 2026
Unprompted review
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Reply from Blinds2Go

Hi Boz,

We're so pleased to hear that our team member immediately helped you sort out the issue with your blind sizes! It's wonderful that you fully recommend us and appreciate the high quality of our blinds.

Blinds2Go

Rated 5 out of 5 stars

Another blind installed successfully..

I have been using Blinds2Go for a few years now and am still impressed by the quality and price of the products. Delivery is quick and all aspects of fitting are clearly displayed for installation.

12 August 2026
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Reply from Blinds2Go

Hi Elaine,

We're so pleased to hear you've been a loyal customer for a few years and are still impressed with the quality and price of our products! It's wonderful that delivery is quick and that you find the fitting instructions clear.

Blinds2Go

Rated 5 out of 5 stars

Perfect

Perfect, exactly what I wanted
Kept up to date with process
Easy to fit

21 August 2026
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Reply from Blinds2Go

Hi,

We're so pleased to hear that you found exactly what you wanted and that you were kept updated throughout the process. It's wonderful that it was easy to fit!

Blinds2Go

Rated 5 out of 5 stars

The before and after sales was amazing…

The before and after sales was amazing and quality of my blinds are amazing as well, 2nd time I have purchased from this company. I wouldn’t buy blinds from anywhere else, I highly recommend them

21 August 2026
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Reply from Blinds2Go

Hi Lorraine,

We're so pleased to hear about your amazing experience with both our before and after-sales service! It's wonderful that you're delighted with the quality of your blinds, and we truly appreciate your continued loyalty and high recommendation.

Blinds2Go

Rated 1 out of 5 stars

I am totally dissatisfied with this…

I am totally dissatisfied with this company
Firstly they fail to include the parts with the blinds so I can’t put them up and then promise to send them a week ago and I’m still waiting
I will not be ordering from this company again and advise anyone else to rethink purchasing

21 August 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Miranda Gaylor,

We are truly sorry to hear about your dissatisfaction and the missing parts for your blinds. We understand your frustration with the delay in receiving them and regret that this has led to such a negative experience. We appreciate your feedback and will investigate this matter.

Blinds2Go

Rated 3 out of 5 stars

The blind was well made but.....

The blind was well made but the 'non-nail' spring fitting didn't work, or fit properly. Particularly the mechanism didn't grip properly and took up too much space - so the blind (black out) let too much light in down the sides. I had to remake it using another set of fittings

15 August 2026
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Reply from Blinds2Go

Choices,

We appreciate your feedback regarding the non-nail spring fitting. We're sorry to hear it didn't work as expected and caused issues with light leakage. We'll investigate these concerns to improve our products.

Blinds2Go

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