Blacks - Sheffield Reviews 

Just visited Blacks on Fargate Sheffield, was served by Maddie who was very helpful and as I was struggling to find boots that fitted well, Maddie was organised and went back and forth with boots I selected, then she came back with boots she thought may fit of a slightly different design and they were perfect. Maddie upsold me some boot protector and a bag too and arranged cover to help another customer at the same time, she also ensured I received the best price possible. Maddie went above and beyond from a customer service perspective and is definitely a credit to Blacks.

The server Rio was very nice, she gave us an extra discount and was very welcoming and down to earth definitely a good company to buy from

Excellent customer service. Was served by Molly who went above and beyond to help. Nothing was to much trouble for her. A real asset to the company.

Great recommendations and service from all staff in store, especially from Ross who picked out the perfect waterproof coat for me and talked me through a few brands. Came just in handy the week after!

Great store! Stevie was extremely welcoming when I came into the store. I needed support with a Garmin watch and she really helped me choose the right one for my needs. Very warm and friendly. Just the right balance when you go into a store like Blacks.

Popped in to look for a light walking jacket and was delighted by the range of stock. Do I got distracted but was able to find a great local jacket- RAB , thanks to the staff

No pressure just guidance .. plus a fair price sold me

Emily was very helpful with helping out ordering something they didn’t have in my size was great service

Went in to purchase some new walking boots at the weekend, I was helped by a lovely young lady called Mollie, she was very knowable about the product and patient allowing me the time I needed to make a decision on what I wanted x

Nice friendly staff, the help and knowledge of staff was really helpful, I will be back!! Was helped by a very smiley Molly, what a pleasure she is!! Hold on to her, she is a credit to the store!!!

All the staff i encountered were very knowledgeable about the items I needed and very efficient and friendly

A member of staff called Stevie gave some really good customer service when I dropped in the other day. Cheers Stevie

Good customer service from Emily. Thank you

We were looking for walking boots for our son, and the staff (two young women - sorry, I didn’t catch their names) were very helpful and supportive. They were really good at making sure they fitted, and friendly and patient throughout. Thank you for a very positive experience!

Exceptional service from one of the assistants named Maddie. Helpful, friendly, and informative. Greatly appreciated.

Mollie was very helpful at helping me pick up some new hiking boots. She talked me through the practilities of leather vs non-leather and the benefits of gortex etc for waterproofing. Exceptional service from Mollie

Swift and professional service, Maddie was a great help finding the perfect pair of boots :)

Went in looking for a pair of walking boots. Not knowing much about them, I spoke to Mollie. She offered great advice and I came away satisfied with my order.

Went down and was served by Rio who provided an excellent customer service. Needed to try few items and search for one online which she supported with.
Thanks again👍🏾
Saeed

We had a great experience in store. Adam was very knowledgable and patient and talked us through everything.

I went in, looking for a pair of walking boots but totally ignorant of the different styles and qualities. I was approached by an assistant in a very friendly and non-pushy manner who helped me enormously, knew all about her stock, but still left me to make my own decision and gave me time to look around the store for other things. I left feeling happy with my purchases and the help that I had received. It was a pleasure to be served by someone who was knowledgeable, friendly and obviously wanted to help me.