Blacks - Sheffield Reviews 

I visited blacks on the off chance as i was passing, well laid out store, and a good choice of items, there is something for everyone in there no matter what your needs are.

I visited Blacks in December to buy a pair of walking boots. I was guided through this purchase by Jade.
In passing, I mentioned to Jade that I had previously purchased a pair of Berghaus waterproof leggings, from Blacks, and that the side zips were now broken on both legs.
Jade suggested that rather than buying a replacement pair of waterproof leggings that I utilise the excellent Berghaus repair service. I have followed this guidance and am delighted to share that Berghaus have repaired the leggings and returned them to me within the week. Amazingly there is no charge, apart from the very modest cost of my postage return to Berghaus.
Thank you very much for the outstanding customer service,
Mark

Went into the store over the weekend and was struggling trying to find something suitable to wear for walks and hiking. Had an amazing experience with your staff member Rio, she was so helpful and patient with me whilst I was deciding on what to buy. Thanks so much Rio

I recently went to blacks in sheffield to purchase some hiking boots but was unsure of which boots to purchase, I was approached by a member of the team called Rio who helped me get the boots and size I needed, she was very helpful and knowledgeable

Went to Sheffield store on the moor and was greeted with a very happy welcome by the staff I come in to see if I could
Walking top for my partner and staff member rio was very helpful and helped me found the right size and was helpful I walked over to sale section and found a jacket that was size and found a member of staff Emily who was very polite and friendly and helpful and got the jacket down for me it’s fitted fine and she explained how warm the jacket was and also explained the jacket was very warm for my walks to work and also walks in the peaks I decided to buy both and went to till area where I was greeted by very polite and friendly staff member Adam who was very helpful at till area was very good at customer service my experience definitely dersives a ⭐️⭐️⭐️⭐️⭐️ as staff are credit to company and without good staff then company can’t stay around it was ⭐️⭐️⭐️⭐️⭐️ treatment from the staff and look forward to coming back to store again thank you Emily rio and Adam for a truly wonderful shopping experience ⭐️⭐️⭐️⭐️⭐️

I was shopping in the Sheffield moor store and was approached by a member of staff called emily she was so helpful and nothing was tolo much trouble. Thanks again emily you made my shopping a whole lot easier.x

Great service from Emily Stevie and Rio in store today, they have such good energy and it was a pleasure to be served by them. Thank you girls

Emily was very helpful in helping me get what I needed . I’m the Sheffield store.

I came to the store before Christmas and was looking for some walking shoes Emily was on hand and helped me find the perfect pair she was so lovely and really helpful

Stevie gave us exceptional service when buying our tent, can’t recommend enough!

Called in as we noticed they had a sale on and we both needed new walking boots/shoes. I can't remember the names of the staff, but the guy who helped us getting the shoes and the girl on the till, were really helpful and friendly.

I went into your Black’s shop on the Moor earlier on looking to find a new pair of hiking boots and was served by the manager (Stevie). She spent a while helping me pick out the perfect pair. I ended up with a new pair at a reasonable price and she even helped me find a new jacket on top. Incredibly friendly and knowledgeable about all the products I enquired about and I’ll definitely be visiting the shop again. 10/10 shopping experience!

Not been for a while . Shop was wonderfully Christmassy . Great to see new items and the same helpful staff . Love having a laugh with Stevie and Jade

Came in for a jacket was served by mollie and she was very helpful from start to finish and helped me out with what I needed

Was in store about 4 weeks ago now on a Saturday morning looking for some new walking shoes. I am a bit of an awkward customer as i have quirky feet but i was lucky enough to get help from a very pleasant young girl called Molly (if i remember correctly!). What an absolute credit to the store and young people in general. She certainly knew her shoes and was a great help in assuring i ended up with the right pair of shoes for me. Many thanks.

Visited Blacks on Saturday, looking for a new hold-all. The girl that served me was excellent. She apparently works part time at the weekends. I didn’t buy it on Saturday, but bought it today. All staff involved with my purchase were just great. Thank you.

Came to get some waterproof trainers/wellies for dog walking spoke with a molly who was super helpful and pointed me in the right direction! She needs a raise!!

Great Customer Service.
We needed help with selecting sleeping bags and Maddie was excellent, nothing was too much trouble. Thank you.