Blackleaf Reviews 

5,887
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I wish I could give 0 stars. I purchased a set for my son and only received the shirt. I sent numerous emails and still did not receive the other part of my order.

Rated 5 out of 5 stars

First time buying from Blackleaf and very happy with the whole experience. Wanted a Rab waterproof coat and found that the best price with an added discount was through the Blackleaf website. Read the... See more

Rated 5 out of 5 stars

Fantastic product, really good quality and very warm. Even the zips and fasteners feel good quality. No complaints. Overall experience of Blackleaf was very good! Easy to navigate website, good pr... See more

Rated 5 out of 5 stars

I ordered a jacket on Thursday in the morning, and on the next day I received my parcel, in perfect condition; it smelled like a perfectly new item what is actually very important for me. My jacket wa... See more

Company details

  1. Streetwear Store
  2. Bags and Luggage Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Sunglasses Store
  6. Women's Clothing Store

Written by the company

Backed by a team of experienced adventurers at every level, we aim to inspire active and stylish living through a bespoke range of specially selected products and brands.


Contact info

3.8

Great

TrustScore 4 out of 5

6K reviews

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No history of asking for reviews

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3.8

All reviews

(5,887)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Item not received despite upgrading…

Item not received despite upgrading post to 24 hour,
Item been in transit since Thursday 1st December, it was dispatched on Monday 28th November,
A combination of fails from Blackleaf and Royal Mail, due to industrial action.
Unfortunately first and last time using Blackleaf.

3 December 2022
Blackleaf logo

Reply from Blackleaf

Hi Daz,

Thank you for your review.

I am sorry for the delay with your order. This is mainly due to the royal mail strikes and subsequent delays. However, I can see your parcel has now been delivered.

Apologies for any inconvenience caused.

Stephen - Customer Experience, Blackleaf

Rated 1 out of 5 stars

I placed 2 in 1 wash room cleaning…

I placed 2 in 1 wash room cleaning brush today I received my order but it is not good(both the stainless steel are not fixing they provided the pvc threading adaptor is too short to reach the threading groove. The product is not good 😭

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Haven’t received my item yet !

I will have no bother reviewing when I receive it but in 25 I got a message that item was being prepared still not with Royal Mail according to app maybe you could advise

25 November 2022
Blackleaf logo

Reply from Blackleaf

Hi,

Thank you for your review.

I am sorry that you have not yet received your parcel. I can see this was dispatched on time, but as the parcel is with Royal Mail and there are strikes there are delays that are out of our control. However, the tracking does show that the parcel was ready for delivery yesterday so this should be with you soon.

Apologies for any inconvenience.

Stephen - Customer Experience, Blackleaf.

Rated 5 out of 5 stars

Haglofs gilet

Bought a Haglofs gilet easy to find on website, sizing was explained perfectly. Great price to start with then applied a voucher and free postage! Excellent

26 November 2022
Rated 5 out of 5 stars

Brilliant! What a great company is all about.

I’d never heard of Blackleaf to be honest but when I Googled Black Friday deals on Hestra gloves and, their unbelievable deal popped up, I was blown away with the price. It was a too-good-to-be-true price; or so I thought!

I hesitated for a while; then I checked their website out, tried to read reviews, made sure it wasn’t based in another country and pretending to be a UK company and I found nothing wrong.

So, in the end I decided to take the plunge and I ordered the gloves I’d been after for a year.

I still doubted the price of £76 when all other stores were selling them between £105 and £145 but, I thought if it was correct then it was a deal I’d probably never see again.

I ordered the gloves at 2pm and by 10.30am the following they were delivered.

I was informed all the way through and provided with a tracking number as well and I can’t find any fault at all with the company.

The gloves are incredible, exactly what I was expecting and for the price, although still expensive at £76, were what Black Friday deals are all about.

So, based on this first order with Blackleaf I’d highly recommend them.

Brilliant all around. Thanks guys!

22 November 2022
Rated 5 out of 5 stars

Don’t believe the BS. They’re LEGIT!

I was surprised at how fast the delivery of my items was. I placed my order on a Friday, received them on a Tuesday… from overseas might I add. I was initially worried based on the various negative reviews I came across, but honestly… I experienced top notch service.

My box was a little damaged, but all contents were as ordered. Low prices, expedited shipping, and a size of a shoe I wanted that even the official site didn’t have in stock for about a fraction of the price.

WILL BE ORDERING AGAIN!

Thank you for your service Blackleaf. I stand on that!

Sincerely,

A happy customer

22 November 2022
Unprompted review

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