Bitrue Reviews 

Put your funds here if you want to lose it. If anything goes wrong, you won’t be able to contact the customer service. Other platforms , more profitable ones that care about your success are the ones you should try. ‘Trēasūrēfūnding” is a highly recommended one . Top notch support team. Not at all associated with them. But the great work on my portfolio made me put this out here

still the problem with my locked account, they still ask for 10000 dollars to unlock my account. just don't invest money here you will lose it all

Got my Bitrue issue resolved. I take back what was written. I someway, somehow got access to the exchange and am able to freely purchase and offload assets. From Zero to Hero.

I just lost my money, to these scammers, frozen account, money laundering, joke

They frozen account and locked more than $5000. Who see this, ask your self if you want to loose like me.

Just got $5000 worth of crypto stolen from my account, because bought some crypto when their trading bots glitched and the price was a few % lower. They haven't reversed the transaction. The just stolen ALL of my crypto... worth a lot more than that transaction. I wasn't aware of the situation at all. They just used users funds to cover their mess, the loss of their trading bots glitch... stay away from this scam exchange...

Been with them a few years never had any issues, they are always fairly prompt on withdrawal, some tokens a little expensive to withdrew but good company.

Recently i made a couple of small errors one being a spelling mistake on my surname, they locked the acc faur enough its security but the big problem i have is they ask for a deposit which was 10k usd only for them to put it back into your acc which makes no sence, because of these errors my credit rating went below 80 so cant withdraw now they want 30k usd to get my credit over 80 so i can withdraw only for them to return the full deposit to my trading acc. Has this happened to anyone else?I just find it odd to give a deposit only to get it back once fixed.0 stars id give if i could.

Glad I was helped by them, Bitrue should be closed

Mails are never replied and takeout is nonexistent. with cohin eb'ack only are the odds in your favour ... i have proof

I used this company made £140000 now they changed my password and licked me out saying I was a scammer they took my money now blocked me total scammers iv got people on the case I’ll get it in the end lol

Scammers. Can’t withdraw my money. But they had no problem taking it.

I had an account, held xdc on it for a while as well as xrp.. well apparently now there's no longer an account registered with my number/email.. I couldn't recommend an exchange more than this than to just avoid. IT IS A SCAM EXCHANGE.

emails I wrote to vaze,rtrail were respondent with all needed legal representation and assistance.

They are F**KING liers, worst platform ever, they send you a link via email that you have rewards to claim and when you open your account it tell you "Error 404" and that's all a scam to make you use their platform for more rewards, they are all scammers...

Scam exchange.

Bitrue was victim of a hack and in the process many user funds were stolen.

My assets were also affected. Bitrue is insured, but refund you less than the tokens that were stolen from you. I am losing about 20% because of this.

I've never had any problem with Bitrue. Fast deposits, availability, and withdrawals. Large number of trading pairs. Customer events happening dam near daily. I've done many transactions with Bitrue Exchange. I personally recommend this exchange.

No problems until I had problems logging in. At that point they claim to be sending an SMS to God knows where, because it doesn't even give the last few characters of a phone or email. They do email me, but they won't send it there, I've checked junk folders. When I ask for help, I've realized I'm talking to a bot that requests a screenshot (which I have) and gives me a link to try, that takes me back to the login screen where they send the SMS... nowhere? When I told it I simply forgot my password, I am asked to fill out a form giving the exact day I started the account and my initial deposit... THAT WAS YEARS AGO! If anyone is interested in a class action lawsuit, I'm in. EDIT: Confirmed through phone app that the verification process is indeed sending an SMS to that same phone... it never arrives. It must never have been sent. Bitrue has made it impossible for me to access my account.

Frozen account and your balance is gone
do not deposit coins or fiat on this site.

Support Response - Dear User,
We are unable to restore full access on your original account. You are welcome to register a new account with Bitrue if you wish though, and you will have full access to all of our services.

Bitrue lost my assets and gave me back a different crypto at a 1/10th of the value they lost. Its ridiculous and a scam. When exchanges do this you can't be sure it wasn't an internal scam pretending to be a hack. You money is not safe here!