Bird & Co Solicitors Reviews 

1,197
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 218 reviews, reviewers overwhelmingly had a truly great experience with this professional company. Customers frequently praise the dedicated and highly supportive staff for providing exceptional guidance throughout various property purchases and sales. Consumers often highlight the prompt communication, detailed explanations, and helpful answers given by the team, making the entire journey smooth and reassuring. Some reviewers were not happy with the communication pace, mentioning that they occasionally had to actively chase staff to progress things along. A few people also felt that the overall process took significantly longer than anticipated or experienced frustrating delays during their recent property transactions.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as helpful, professional, and knowledgeable.... See more

Service

Customers consistently note positive experiences with service, highlighting professional and efficient... See more

Customer service

People report positive experiences with customer service, noting that the team is always helpful and... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is consistently prompt and... See more

User experience

Reviewers mention positive feedback about user_experience, describing the process as smooth, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very apprehensive when I first contacted Bird and Co but there was no need. The communication was first class and everything we needed dealing with was sorted very quickly at a great price (whi... See more

Company replied

Rated 5 out of 5 stars

Bird & Co and in particular, Nancy Watson and her team were great when dealing with our conveyance. They always answered any questions we had promptly, professionally and politely. There are no hid... See more

Company replied

Rated 5 out of 5 stars

Having dealt with Bird & CO’s conveyancing teams on a number of occasions I can only say I can highly recommend them. Their service is brilliant.Members of their teams are friendly, efficient, easy to... See more

Company replied

Rated 5 out of 5 stars

This was my sixth experience of buying a property And when I thought about the legal complications my heart sank But this was totally pain free ! And Jacqueline actually had an opinion, offered ad... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Family Law Attorney
  4. Legal Services
  5. Personal Injury Attorney

About Bird & Co Solicitors

Written by the company

Bird & Co Solicitors are a long-established solicitors firm with three offices in the East Midlands of the UK, both in Nottinghamshire and Lincolnshire.

The Firm’s clients are based all over England and Wales, and in more than 20 other countries worldwide. Every year thousands of happy clients receive our services. We’re specialist lawyers serving clients all over the World, but we retain our local ethos and are a strong part of our community in the UK.

We have a particular specialism in property transactions and conveyancing, as well as serious personal injury claims including catastrophic injury, criminal and business defence especially the more serious offences, family law including care proceedings, divorce and child contact, dispute resolution (bringing and defending claims in the courts), employment and discrimination work for clients involved in bringing or defending cases before the Courts, Tribunals and other Regulatory and Public bodies. No case is too complex or sensitive for us.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,197)

220 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I used Bird & Co Solicitors for a recent property purchase. The transaction took a long time due to delays in the chain, but Bird & Co went above and beyond chasing the other parties. I would highly recommend.

12 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

Very professional,very communicative…

Very professional,very communicative and work as a well-oiled team.Had time and patience to deal with queries from nuisance callers( me !)and explain things in detail.Dealt with the inevitable hiccups along the way extremely efficiently.No hidden charges,very reasonable fees and a pleasure to do business with.

11 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Excellent, efficient and supportive conveyancing …

Hanna & Chloe handled our conveyancing for the sale and purchase of properties.
They were efficient and professional and when we hit a few significant “bumps” in the process they were both extremely supportive and quick to deal with the issues

11 December 2025
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Excellent

Excellent, efficient and helpful staff led by Dan Chard. Helen Gilcrest was outstanding

5 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

Conveyance

Outstanding customer service
A big thank you to Seb and Jade for all of your help and support and for making things run so smoothly.

8 December 2025
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your review. Your comments are greatly appreciated by all involved.

Rated 5 out of 5 stars

Buying a house is stressful but...

... Bird & Co were always pleasant prompt and professional in my dealings with them. Everything was done remotely (online/phone/post) and this proved to be no problem whatsoever, though at the document signing stage you will need access to a printer. I was assigned Sarah Watson as my conveyancer and she and her team were superb in getting us across the line, thank you all very much. I really have no complaints and would not hesitate to use them again. 5 stars from me, for sure.

25 November 2025
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We really appreciate your comments.

Rated 5 out of 5 stars

Happy with the service and would use them again.

I recently used Bird & Co for buying my house, and I’m extremely pleased with the service I received. They were consistently responsive, replying to my emails quickly and keeping me updated throughout every stage of the buying process. They were proactive in chasing things up when needed, which really helped the whole transaction run smoothly.

Their pricing was explained clearly from the start—no hidden surprises. Although they are a bit more expensive than some competitors, I’m genuinely glad I chose Bird & Co. The quality of service made the extra cost absolutely worth it.

Their online web progress tracker was also very helpful. It kept me informed in real time and gave me peace of mind throughout the process.

Even when my case handler changed partway through, they handled the transition exceptionally well. I was informed promptly and kept in the loop, which gave me confidence that my case was being managed professionally.

The only improvement I would suggest is regarding phone communication. At times, it was difficult to speak directly with my conveyancer, and the receptionist often mentioned they would ask them to call me back—but I didn’t receive those call-backs. However, I always received timely responses via email, which helped keep things moving.

Overall, I would definitely use Bird & Co again and will be recommending them to friends. Highly recommended!

31 October 2025
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

5* service from Sebastian

I can’t thank Sebastian Thorpe enough for dealing with both my sale and purchase. Sebastian was consistently professional and kept me well informed from start to finish. His clear communication and prompt updates made the whole process less stressful, and I always felt everything was being handled with care and efficiency.

I would highly recommend Sebastian to anyone needing a dependable and knowledgeable solicitor. Thank you to you and your team for all your hard work!

21 November 2025
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Great experience!

As a first-time buyer I was pleasantly surprised how smooth the process was. Sarah and Kiera were always quick to respond, and I felt comfortable asking questions as they were always friendly and helpful. Thank you for the great experience!

1 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. Your comments are greatly appreciated by all involved.

Rated 5 out of 5 stars

Thank you

Thank you, Nancy, for your professional legal services. Your prompt responses and clear, detailed explanations were extremely helpful throughout the entire process. I truly appreciate your support and will definitely recommend your services to my friends.

24 November 2025
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Sebastian Thorpe was brilliant

Sebastian Thorpe handled the sale of my house with exceptional professionalism and efficiency, making the entire process smooth and stress-free. His communication was clear, timely, and reassuring at every stage. I couldn’t be more impressed with his dedication and expertise, and I highly recommend him to anyone needing legal support.

21 November 2025
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Amazing service

We’ve used bird & co for the second time for a property purchase, and once again they delivered excellent work. Rebecca and her team never fail to impress. Everything was handled smoothly, professionally, and without any issues. We truly appreciate the care and effort they put into the process.
Highly recommended!

17 November 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We are really pleased to hear you were happy with the service.

Rated 5 out of 5 stars

We were very pleased with the efficient…

We were very pleased with the efficient and professional way our sale was processed by Bird and Co.
We would not hesitate to use them again in the future.

30 October 2025
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We really appreciate your comments.

Rated 5 out of 5 stars

Phenomenal Conveyancing Team

Bird & Co Solicitors and particularly Team Tasker restored our faith in solicitors after we were referred solicitors by our estate agent and things were stagnant from the start. Once we found Bird & Co and instructed them to take over from the previous solicitors things moved so efficiently and quickly!

The team were friendly, efficient, in constant contact, very informative, thorough and extremely patient with my millions of questions and phone calls.

We are so grateful to Rebecca and her team for making the most stressful situation into the most exciting one!

Thank you so much everyone! We will highly recommend anyone looking for conveyancing services to use Bird & Co!

14 November 2025
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service and you comments are greatly appreciated by all involved.

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