BiP Solutions Reviews 219

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Just renewed our annual contract and signed up for three years. Fantastic service throughout from John-Joe Smith who walked us though the renewal and then took time in a follow up demo to ensure we a... See more

Company replied

Rated 5 out of 5 stars

Our account manager Brandon Coghill has been helpful throughout the set up for our company. He always makes time to help and assists with our queries. The portal is user friendly and contains all the... See more

Company replied

Rated 1 out of 5 stars

Well - what can I say about this awful company? Back on 23rd May 2024 we were looking at Compete For when we were called by their Mathew Roger from their sister company BiP Solutions to suggest we loo... See more

Company replied

Rated 5 out of 5 stars

The only business to business portal you should choose in the UK, the webinars,the training, and a dedicated account manager were all top drawer. No other portal investigated came anywhere near. Every... See more

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Company details

  1. Business Development Service
  2. Media and Marketing Agency

Written by the company

BiP Solutions helps businesses of all sizes grow through engagement with the public sector supply chain; and helps public sector buyers engage with their suppliers compliantly and efficiently. BiP's customers can rely on the expertise and experience that's accumulated in more than 38 years of business. Over nearly four decades our product set has evolved to become the most comprehensive range of online intelligence and analysis solutions and consultancy, marketing and events services in the market. However, the idea that started it all way back in 1984 hasn’t changed: to help businesses and governments to work together more effectively and successfully to the benefit of all. Our business intelligence services are the most advanced available; blending powerful data research (we own the UK's largest database of government contracts, awards and spend data) with AI and data visualisation. We make it easier for suppliers to find opportunities relevant to them - and to identify potential future opportunities that have yet to be tendered. Early engagement is core to our philosophy and supported via our 200,000 strong database of public sector procurement decision makers and influencers. This database, allied with our skills in Business to Government (B2G) marketing and content creation makes us the only partner you will need.

BiP Solutions

Written by the company

Focused on delivering success for our customers
Now in its 40th year, BiP Solutions is the leading provider of services that support successful engagement within public sector supply chains. We recognise the power of the public sector as a customer, and have grown massively since our beginnings in a portable cabin in Glasgow. BiP Solutions has come a long way but our core values remain unchanged – we continue to remain at the heart of the buyer/supplier relationship and support our customers through all stages of the procurement journey. Our services are all designed to help businesses grow, within the largest and most diverse marketplace of all. From online business intelligence services through to market engagement and proven industry events, there is no better way to engage with the public sector supply chain.

Contact info

4.1

Great

TrustScore 4 out of 5

219 reviews

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Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Recommended

Stuart Parkinson is very knowledgeable of the defence industry – from the MOD, to the Primes, to the subcontractors – and actively supports the marketing and relationships of – and between – these businesses. Further, he has a real grasp of different types of business, their individual marketing needs and how best to support them. I have worked with BiP Solutions and Stuart over a few years, for PPM Systems’ marketing, and hope to continue to doing so.

5 February 2021
Unprompted review
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Reply from BiP Solutions

Hi Natasha - many thanks for your positive review: we're happy that our service is working well for you and look forward to continue to support you in future.

Rated 5 out of 5 stars

John-Joe @ BiP Solutions is extremely…

John-Joe @ BiP Solutions is extremely knowledgeable, helpful and approachable.
He always takes the time to ensure we have a great service.

18 January 2021
Unprompted review
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Reply from BiP Solutions

Hi Gill - thanks for the positive review; we're delighted you're getting the support you need from John-Joe.

Rated 4 out of 5 stars

Customer experience appreciated

My Contact was Stuart, very enthusiastic positive minded person who listens to your needs and tries to find the best fit for your business. Appreciate it! Thanks a lot for the help.

11 January 2021
Unprompted review
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Reply from BiP Solutions

Thanks for the great review Bjorn.

Rated 5 out of 5 stars

5 star Customer Support

Spoke to John-Joseph a couple of times this morning about an issue. Got to say that he was very professional, courteous and accommodating in in resolving my issue. 5 star customer service.
Many thanks John-Joseph.

17 December 2020
Unprompted review
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Reply from BiP Solutions

We strive to offer our customers the best possible service - thanks for this great endorsement Jo.

Rated 5 out of 5 stars

I just completed an account catch-up…

I just completed an account catch-up and training session with John-Joe on the Tender Tracker service. I realise there is a lot more I could do with Tracker, and John-Joe gave me lots of tips and ideas for improving search profiles and getting more from the service. Good work...

20 November 2020
Unprompted review
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Reply from BiP Solutions

Thanks for your review Jim. Tracker is full of features to help you win more public sector business: we're delighted that John-Joe's support is helping you get the most from the service.

Rated 5 out of 5 stars

We've used Tracker for around two years…

We've used Tracker for around two years now and have had a great experience in finding opportunities for our business. John-Joe has been a great help in answering any queries we've had and coming back quickly with solutions. Thank you.

13 November 2020
Unprompted review
Rated 5 out of 5 stars

I work on engineering and manufacturing…

I work on engineering and manufacturing events and I've been working with BIP Solutions (Stuart Parkinson) over the last year for our event promotion.

Stuart Parkinson has been great to work with, is always quick to respond and very helpful.

11 November 2020
Unprompted review
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Reply from BiP Solutions

Thanks for taking the time to review our service Martha; glad Stuart is on hand to deliver the support you need.

Rated 5 out of 5 stars

Great customer service

I've been using Tracker for a few years and it is really easy to navigate and find opportunities that are relevant to our business. Our account manager, John-Joe Smith is always quick to respond to any questions and provide additional information in support of our BD campaigns.

10 November 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the great review Karen ; great to have your feedback and pleased that you value John-Joe's support.

Rated 5 out of 5 stars

Quality team that produce valuable leads

I have worked with BIP Solutions (Stuart Parkinson) for 3 years now on email campaigns/ event promotions for Imperial Corporate Events. We sell luxury experiences to events all over the globe including the Monaco Grand Prix, Wimbledon, Royal Ascot, 6 Nations, Concerts and plenty more.

Our partnership with BIP Solutions has gone from strength to strength over the years. Stuart has developed the relationship and is an awesome Account Manager that listens and constantly looks for the best option for OUR business. He brings an open and energetic approach to planning campaigns which ultimately generates new leads. Gareth Trevor-Jones also deserves a huge shout out, he’s basically a design wizard that handles any last minute requests with such professionalism and always creates eye catching options that help us promote our business.

Working with BIP offers us access to a large pool of targeted prospects and our weekly blasts regularly generate deals that make our annual contract a no brainer. Thank you to everyone involved over the years and we look forward to future success together.

4 November 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the detailed feedback Ash, We work hard to support our clients; good to hear that Stuart and Gareth are maintaining our high standards.

Rated 5 out of 5 stars

Really great customer service

Really great customer service - found our account manager Stuart Parkinson extremely helpful. BiP Solutions were able to help us deliver an advertising solution on-time and of excellent quality.

30 October 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the review Alex, we appreciate your positive feedback.

Rated 5 out of 5 stars

Great sales tool

Have been working with these guys for a while, it’s a really great sales tool not just for the tender data but for the spend analysis more than anything. Being able to see how well competitors do with customers and spend patterns makes forecasting and planning so much easier, all while keeping an eye on your own customers to make sure what your being told is true.

26 October 2020
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Reply from BiP Solutions

We're glad that you're using the Spend Analysis tool - you've summed up perfectly why its such a valuable part of the Tracker service. Tender data is hugely important, but Spend gives you additional insight that can otherwise be missed. Thanks for taking the time to post this review.

Rated 5 out of 5 stars

Great customer service

We've been using BiP solutions for close to 18 months now and the level of service from Jen Flitcroft is second to none. Always quick to respond, incredibly helpful, knowledgeable and friendly.
The data provided to us has also been of good quality.

23 October 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the positive feedback Ash; and for calling out Jen's support: appreciated.

Rated 5 out of 5 stars

Switched from another Tender Portal…Best move we made

Switched from another Tender Portal provider to BiP solutions recently as we were blown away by the power of the spend analysis function provided (you can see how much public authority buyers spend with suppliers, including your competitors). The Market Lead and Tender alerts are well presented and easy to navigate. I was so impressed I highlighted it to my former company, who signed up within in a matter of days as they were very impressed too.

23 October 2020
Unprompted review
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Reply from BiP Solutions

Thanks for taking the time to review our service KJM. Pleasing that you've recognised the power of our Spend Analysis tool - as you've rightly pointed out, it gives great insight into customer and competitor trends. Glad you've made the switch to BiP Solutions and we look forward to supporting your future growth ambitions.

Rated 5 out of 5 stars

Demand Generation

We have been running demand generation campaigns with Stuart at UK Construction Online throughout 2020 with great success.

21 October 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the positive review Darren; we look forward to running more successful campaigns with you in future.

Rated 1 out of 5 stars

Absolute spammer

Absolute spammer - reported to ISP

16 October 2020
Unprompted review
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Reply from BiP Solutions

Hi Alan I'm sorry to hear this. All communication sent from BiP Solutions provides an opt out to unsubscribe but I have personally investigated and I can confirm you have now been opted out of receiving any further communications from BiP going forward. I hope this resolves the issue for you and apologies for any inconvenience caused. Best regards Sandra

Rated 4 out of 5 stars

Received Great Leads

We recently ran a months campaign with BiP with Stuart Parkinson. We received some fantastic leads off the back of this as well as a few jobs to quote for. it was definitely worth doing.

12 October 2020
Unprompted review
Rated 5 out of 5 stars

Defence Online

I have been working with Stuart Parkinson for about a year now, sending email campaigns through Defence Online. We at SMi have had great results from these emails and Stuart has always been very accommodating and helpful. Many thanks!

6 October 2020
Unprompted review
Rated 4 out of 5 stars

Campaign management

We recently ran a campaign with BIP Solutions (Stuart Parkinson) through Defence Online to showcase Costain's delivery partner role in the defence market. Stuart guided me through the process and he and his colleagues were very helpful with the implementation in terms of timing, format and reporting.

25 September 2020
Unprompted review
Rated 5 out of 5 stars

We have been working with BiP's…

We have been working with BiP's publication UK construction online for a number of years and it's been a pleasure working with Stuart (Parkinson). They take the time to understand our needs and requirements for our events and their circulation and marketing channels has proven to deliver results.

25 September 2020
Unprompted review

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