If you're searching for a pet store that offers both convenience and high-quality products, look no further. This store has been a game-changer for me as a pet owner, with their extensive range of top... See more
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See what reviewers are saying
Recently bought smaller bag of Tribal to try when camping. Both dogs on a raw food diet but I can’t carry much frozen food in small freezer. They like Tribal so much I’ve invested in a large bag whic... See more
I ordered a fairy expensive ball £6:45 the one in the picture is purple the one i received is green, green is the colour of grass, grass is where no doubt the ball will be lost within days as soon as... See more
Company replied
Some of our order was cancelled and the first we knew about it was in the form of a refund after the other items had been dispatched. Would have like to have been offered an alternative, same product... See more
Company replied
Company details
About Big Dog World
Written by the company
Britain's Friendliest Business - 2014 Semi-Finalist.
Young Business of the Year - Winner (2011 Surrey Business Awards).
Premium dog food at discount prices from brands such as James Wellbeloved, Eden, Arden Grange, Orijen, Acana, Carnilove, Tribal, Taste of the Wild, Barking Heads and Nature's Menu, all with Next Day delivery.
Large size accessories including dog collars, harnesses, beds, coats and more. Tough dog toys and chews, plus products for health, grooming and training.
Great value prices and friendly reliable service!
Contact info
Unit 4 Rudgwick Brickworks, Lynwick Street, Rudgwick, RH12 3UW, Horsham, United States
- 0203 2896809
- info@bigdogworld.co.uk
- www.bigdogworld.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Bought acana puppy large breed
Bought acana puppy large breed. Best price I could find on the internet and really fast delivery. Happy customer 😁
Like this product nice smell and great coat conditioner always soft after wash
Great products and cheap
Great products and cheap.
Easy to order and quick delivery
Great company great prices and toys you can’t
Find in shops in high streets
These treats have made snack time the…
These treats have made snack time the highlight of my dog's day, they're not only delicious but also nutritious.
Fantastic half martingale collar for my newfoundland found one that actually fits
Food products especially their own…
Food products especially their own branding is excellent quality.
We have used for years and will continue to do so and recommend to all, Happy customer 😁
These treats have made snack time the…
These treats have made snack time the highlight of my dog's day🐶🦴, they're not only delicious but also nutritious.
If you're searching for a pet store…
If you're searching for a pet store that offers both convenience and high-quality products, look no further. This store has been a game-changer for me as a pet owner, with their extensive range of top-notch supplies and lightning-fast delivery. It's a true winner in every aspect!
I highly recommend this pet supplies…
I highly recommend this pet supplies store for anyone looking for quality products and fast delivery. I couldn't be happier with my purchase.
Very efficient thank you
Very good price and quick delivery.
Pet Loader
Very helpful staff and prompt delivery. My two GSDs used the Pet Loader with no problems - tried ramps in the past with no success. Very happy with purchase.
Great website,also visited the…
Great website,also visited the warehouse very friendly and efficient
Cool coat to fit Newfie
I have purchased cool coat for previous Newfies they are light weight easy to put on dog & washable in washing machine
i knew where to come for our new newfie's cool coat would buy again !
I purchased the large ROK strap dog…
I purchased the large ROK strap dog lead, really good quality. I have a large dog and the lead takes the sting out of walks, when she pulls. Item was exactly as described and promptly delivered. Would happily recommend the product and the company.
My big dog dog food arrives promptly by…
My big dog dog food arrives promptly by tracked delivery, well packaged
I am disgusted with this company
I am disgusted with this company. I bought 2 bags of dried dog food, when they arrived there was what appeared "rodent" damage to both bags. I didn't want to give my dog food that may have been contaminated by mice/rats. I e-mailed and got a response from Neil Stanton to say they would collect the food and sent me the returns labels. The food has been returned 10 days ago. I have NOT had my money back, ALL e-mails bounce back saying they are un-deliverable and the phone number does not exist. I have now reported this to pay pal who are now doing a full investigation into this company regarding this matter. The amount they owe me is over £100! I have also tried to e-mail them via their website, but, guess what? no reply. Disgusting company, do not buy from this company

Reply from Big Dog World
Alice loves her bear very much.
Some of our order was cancelled and the…
Some of our order was cancelled and the first we knew about it was in the form of a refund after the other items had been dispatched. Would have like to have been offered an alternative, same product in a different colour which was available. A little communication would have been much appreciated.

Reply from Big Dog World
First Class Service.
Easy to navigate the website and to order from the wide range of goods for Big Dogs. Delivery on time and item received in excellent condition. First Class Service.
super quick delivery
Quick & easy order process
Quick & easy order process, reasonable pricing and goods were delivered on time, will definately use them again.
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