Bensons For Beds - Sheffield628 Reviews 

The assistant was very helpful and made us feel at ease and comfortable . He provided useful information and was honest with us .

Got exactly what we required with no fuss.

Sound advice given and was not rushed over an expensive. Excellent friendly service.

Pick our bed base on website went to shop at drake house Sheffield to check it out nice guy told us about it.can not say about delivery yet as not been delivered yet.will rate delivery when it comes.

Brilliant staff - extremely helpful and friendly
We also got a fantastic deal on the bed we purchased
Thanks everyone

Made welcome straight away friendly staff.
The sales person we had was very knowledgeable and answered every question we had we made 2 purchases very happy

Website easy to navigate and the staff in store gave good advice without pushy sales

Bought an expensive mattress 3 years ago and unfortunately there was a manufacturer fault on the seams. Phoned Bensons and a repair technician was sent out, who said it could be repaired however wouldn’t come with a guarantee. Spoke with Bensons again who gave us a credit note for a new mattress. Went to Drakehouse and was able to find a similar mattress (as the other one was no longer available) and the manager gave us a deal on a new mattress without having to spend too much more. All arranged in a short time.

the computer bed was excellent service giving us the correct mattress

The man who helped was great. He was friendly, helped explain how an ottoman bed works, but he lied and said that delivery was £39.99 yet said he'd give us free delivery. So I got free delivery, great, but the delivery was free anyway so why lie and say it was £39.99. Marketing tactic.

Michael was very polite and knowledgable about the items that we looked at
Patient with the questions asked and understanding

I explained to the assistant exactly what I wanted and she found it straight away. Luckily the items I wanted were in stock and are to be delivered a few days after. As yet they’ve not arrived (another 2 days) so eagerly looking forward to them - 2 bedside cabinets with usb points in them in the colour I wanted. Excellent service as always. Many thanks

Your assistant Catherine, was very helpful, kind and understanding

Helpful assistant in store.
Good communications through process.

Excellent friendly service

New every thing what was happening everything brilliant including both men who delivered it eddy and matt.

Great product , knowledgeable sales people at the Drakehouse Showroom.

We were well looked after in store & managed to find the correct mattress for our needs Michael was very knowledgeable. Many thanks

Very welcoming from the minute I entered to shop, knowledgeable of product and keen to accommodate my needs

The sales man was very helpful, discussed options and offered advise.
I didn't feel under pressure and allowed me time to make a decision.