From the first time we went to the showroom we received immaculate service, right through to delivery day. The store manager was incredibly knowledgeable and helped us decide what was best for us. The... See more
Company replied
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB
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From the first time we went to the showroom we received immaculate service, right through to delivery day. The store manager was incredibly knowledgeable and helped us decide what was best for us. The... See more
Company replied
We had a really good experience at Benson's for bed, the salesman was very helpful he did not pressurise us even though we spent such a long time in the shop trying every bed! Hopefully we have chosen... See more
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Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... See more
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Great instore experience. The chap who dealt with me, Hamza, was really professional and seemed to go the extra mile. I was tested for mattress tension and shown at least 5 mattresses and different be... See more
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Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, United Kingdom
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Sales assistant was very helpful in making our choices.
Delivery took to long for us, so part of the order we had to sou4ce elsewhere l.
Polite and helpful member of staff (Kyleigh)
explained everything we needed and ran through the delivery process. Very happy with the bed and delivery service.
Don't buy a mattress and try and cancel it before even agreeing a delivery date. Their Raleigh offices charge 20% for a cancellation and 10% to change your order.
Their sales person is overly efficient except they don't answer their phones.
As their mattress prices seem to start at £1,000, I chose to lose 20% to avoid being well and truly @@@@. That cost me £40.
I don't recommend them at all!
Kayleigh was very helpful and didn’t make me feel like a burden with all the questions I had.
Excellent customer service from Kayleigh, an absolute credit to Bensons. Helpful, knowledgeable and generally an all round superstar.
Excellent work Kayleigh
Brought now 6 mattresses and beds in total from these guys over the last few years . Service is always great with excellent products. Have had several people ask me for the mattresses I’ve purchased ,and passed on the details . Team are always excellent and get me the best deal .
Andrew Baillie
Great customer service, helpful advice and no pressure selling. Great prices too.
Vicky at the Rayleigh store was so helpful, we cannot thank her enough from helping us choose a bed to ordering the right one. Vicky really did make the process so easy and hassle free
Wonderful team at the Rayleigh weir shop all very friendly
Great selection, good price the store manager Vicky was extremely knowledgeable, friendly and helpful
Really happy with the service we received in store. Can’t comment on the bed or delivery as they have arrived yet! However the store service was fantastic.
Very helpful & informative about beds , 100% sevice from Vicky at Rayleigh branch , made life so much easier choosing, Thankyou
Very helpful indeed could not have asked for more explained everything to us and very happy with our purchase can’t wait now for our mattress to arive thank you
Very knowledgeable and helpful regarding the products and pleasant to deal with.
Very knowledgeable staff where nothing was left to chance and the experience was excellent!
I ordered the Alster wardrobes 4 drawer chest and bed side cabinet , in April the delivery came 17th June, I was really apprehensive, thinking they probaly be damaged etc. But i was pleasantly surprised. The 2 delivery drivers were really polite and very professional installed them ,and the bedroom looks amazing , good quality, from start to finish ,Vicky dealt with the order in the Rayleigh store,and helped me with the measurements and what I could have. Unfortunately I forgot the delivery guys names , im very pleased with the purchase. And would definitely recommend.
I have bought a few beds now from Benson’s particularly the Rayleigh Branch and Kayleigh has always served me. She is very polite, honest and helpful! She has most recently helped me purchase a wardrobe range which was quick and hassle free. Thank you
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