The reception by the shop's customer service staff was quite warm, friendly and receptive. He was careful to understand what we wanted, explained every detail to us, and allowed us to experience vario... See more
Location
Switch locationUnit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Excellent Service! We were looking for a firm, orthopaedic mattresses because Ive had neck fusion and have chronic lower back and leg pain. Roberto politely approached us as we were l... See more
Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!... See more
Company details
About Bensons For Beds - Bournemouth
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
- 1202529500
4.8
Excellent
253 reviews
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Glen at the Bournemouth branch was very helpful
Glen at the Bournemouth branch was very helpful when it came to choosing our new mattress.
We bought our waterbed from this store a number of years ago - which we still love but decided it was time to change back to a traditional mattress.
We wanted to get something just as comfortable to sleep on as our waterbed - without the water!
Glen showed us the Staples and co refresh eco latex 3000 pocket.
That was it - we’d found our replacement!
10 April 2024
Hoping my new mattress is very…
Hoping my new mattress is very comfortable when it is delivered.
7 April 2024
Simple straightforward retail experience
Answered all our questions, did not pressurise, good offering at reasonable prices.
18 March 2024
Right first time
I entered the store and was greeted by the lady sales assistant, I told her what I was looking for, she explained the differences in mattress comfort and showed me three different beds, she went in to show me more but I wanted to buy the first one she had shown me,
Deal done, Completed the paperwork and it is now on order
Brilliant
18 March 2024
Excellent customer service
A lovely sales assistant who was really helpful and knowledgeable.
13 March 2024
good service
staff very helpful and patient in helping us choose the right mattress. We have used Bensons for beds before
24 February 2024
Helpful
Tried medium, firm extra firm on gadget. Then various mattresses in the shop.
Relaxed friendly helpful attitude by assistant.
Everything explained
5 March 2024
Very helpful and knowledgeable staff
1 March 2024
Great service
Great service by Leigh, Craig & Tony.
Would highly recommend this Bensons store.
21 February 2024
Excellent service
The manager was very helpful and made the experience of buying a mattress easy. The mattress was exactly what I was looking for and was on sale.
16 February 2024
Helpful staff
Helpful staff. Good choice of mattresses. Excellent information and tips
29 January 2024
Staff very helpful and patient
Staff very helpful and patient. Didn't rush us or pressurise us into making up our mind and purchasing anything. Would recommend
23 January 2024
It was a good experience
It was a good experience. I’d already made up my mind really which bed I was going to buy before I went into the shop. However, the shop assistants were still very helpful in making my final decision.
23 January 2024
Excellent service I was served by a very pleasant…
I was served by a very pleasant gentleman who took his time to show me everything that was available for my needs
23 January 2024
excellent services ,great price for…
excellent services ,great price for quality products, staff very helpful and friendly, thank you very much , highly recommend.
19 January 2024
The experience in the shop was very…
The experience in the shop was very good with staff who seem to know what they were doing. However, I cannot comment on the quality of the bed as it has not yet been delivered.
19 January 2024
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