Wide choice of products with prices to suit all pockets. Sales staff that don’t put pressure on or hassle, but have terrific product knowledge. Helpful in making a choice but professional in leaving... See more
Location
Switch locationUnit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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The reception by the shop's customer service staff was quite warm, friendly and receptive. He was careful to understand what we wanted, explained every detail to us, and allowed us to experience vario... See more
We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Excellent Service! We were looking for a firm, orthopaedic mattresses because Ive had neck fusion and have chronic lower back and leg pain. Roberto politely approached us as we were l... See more
Company details
About Bensons For Beds - Bournemouth
Written by the company
Contact info
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
- 1202529500
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Second purchase inside 12 months from the same store
Wide choice of products with prices to suit all pockets. Sales staff that don’t put pressure on or hassle, but have terrific product knowledge. Helpful in making a choice but professional in leaving you to make your purchase decision
Leigh was especially helpful
The Friendly reception
The reception by the shop's customer service staff was quite warm, friendly and receptive. He was careful to understand what we wanted, explained every detail to us, and allowed us to experience various options. He was patient and courteous. He made our day.
Craig was very helpful and knowledgeable
Great service from day of ordering…
Great service from day of ordering right through to say of delivery. Excellent communication regarding the delivery.
May use AI-assist with repliesRead more
Excellent service in store
Excellent service in store. Delivery when expected was straightforward. I would definitely buy from them again

Reply from Bensons For Beds - Bournemouth
Excellent Service
Excellent Service!
We were looking for a firm, orthopaedic mattresses because Ive had neck fusion and have chronic lower back and leg pain.
Roberto politely approached us as we were looking around to ask how he could help.
We explained the health situation.
He took us straight to the Slumberland Orthopaedic Lux extra firm.
He explained a lot about how it was made and the benefits of purchasing it.
It is incredibly firm.
We waited 2 weeks for delivery and it was worth the wait.
It was an instant improvement when I woke up.
I didn't hurt as much and my pain has been considerably lower since.
I'd highly recommend this mattress if you suffer with back or neck pain.
I would highly recommend Benson Beds and I highly recommend Roberto is recognised for his excellent knowledge and salesmanship.
The delivery men were polite, helpful and professional.
Excellent customer service all round.
It'll be our go to place for bed shopping in the future.
Thank you Team Benson Beds, keep up the excellent work.
Timm was very helpful and knowledgeable…
Timm was very helpful and knowledgeable in showing us all the beds that fitted our criteria, and then with the purchase was helpful and thorough.

Reply from Bensons For Beds - Bournemouth
Highly recommended
Great products, in store service and delivery
Elle bed is perfect
Igel 4000i nanotech mattress is a different level of comfort

Reply from Bensons For Beds - Bournemouth
Excellent customer service
Experience was great customer service excellent staff and mangers very helpful i would recommend Benson for beds to anyone

Reply from Bensons For Beds - Bournemouth
Rob was brilliant- wasn’t pushy at all…
Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!
Good service and ease of changing…
Good service and ease of changing within their 40 day programme as the first mattress did not work out as comfortable as it felt in the showroom
What's to say excellent from start to…
What's to say excellent from start to finish, would highly recommend Bensons Beds, already have especially John from the Bournemouth store.

Reply from Bensons For Beds - Bournemouth
Very helpful
Very helpful, knowledgeable assistant who made the task of choosing a new bed easier.

Reply from Bensons For Beds - Bournemouth
Amazing service, thank you Rob!
We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so impressed and therefore bought our bed and mattress through Rob. We found the service exceptional in comparison, not pushy in the slightest, but genuinely lovely, helpful staff. Thank you Rob for all your help, we cannot wait for the bed to arrive!

Reply from Bensons For Beds - Bournemouth
Matthew was very patient answering all…
Matthew was very patient answering all my questions and giving me time to decide on which bed to buy, an asset to the store

Reply from Bensons For Beds - Bournemouth
Bought a wardrobe but couldnt assemble…
Bought a wardrobe but couldnt assemble properly tried to get support from customer service they said they not assemble wardrobes .So wasting time and money Specially Bournmouth store is very bad in customer care they are not listening to customers They dont care customers .Benson bed and Mettres excellent quality but never ever buy wardrobe .

Reply from Bensons For Beds - Bournemouth

Reply from Bensons For Beds - Bournemouth
fantastic service unknown these days…
fantastic service unknown these days every thing worked to plan.congratulations for service as it is non existent in this modern computer world.

Reply from Bensons For Beds - Bournemouth
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