Excellent service in store from staff. Friendly and knowledgeable about products. Kept well informed about our order’s progress. Delivery on time and exactly as promised. Driver and assistant efficien... See more
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We had a really positive experience visiting the showroom. There’s a great range of beds and mattresses on display, with plenty of options to try and find what’s right for you. My wife has li... See more
Company replied
Good range of beds. Ash in the Andover store was very helpful, knowledgable and patient with us while we tested every bed in the shop! Delivery was very good as well and having had 4 nights in it I ca... See more
Company replied
The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not bei... See more
Company details
About Bensons For Beds - Andover
Written by the company
Contact info
Unit 5 Enham Arch Retail Park, Newbury Road, SP10 4DU, Andover, United Kingdom
- 1264335460
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Alex was knowledgeable and helpful and…
Alex was knowledgeable and helpful and we got a great bed at a good price
Helpful & Informative Service
Gay in your Andover branch was very helpful and attentive.
Alex was extremely helpful and made the…
Alex was extremely helpful and made the whole experience so easy. Can’t wait to receive my new mattress in 2 weeks.
Exceptionally pleasant customer service…
Exceptionally pleasant customer service from Alexander Shaw, making it easy to make a decision.
Great service and shopping experience
I went into the shop to buy pillows, I know they specifically do Tempur.
Whilst browsing we spotted a fantastic deal on an ex-display item.
Alex, helped us and was so friendly, knowledgeable and efficient. He processed the purchase quickly, as I explained we had an appointment, he was just great!
I would not hesitate to recommend this branch, really brilliant staff 🙂
Excellent service
What I didn't realise was how many different types of mattresses there are (and price range), the assistants in the Andover branch were very helpful in explaining the difference between them all. With all the information regarding payment methods and delivery options as well, I was able to decide which mattress I wanted, how I was going to pay for it and a delivery date suitable for me.
Happy days 😁
Very helpful and friendly staff in…
Very helpful and friendly staff in store, willing to spend time explaining the various mattresses to us.
Andover store staff are lovely!…
The staff in store were really helpful and patient with us. They talked us through possible options to suit us and how we sleep. Really great customer service from the Andover store.
Great customer service by the team at…
Great customer service by the team at Bensons Andover.
Good selection of mattresses to try before you buy with no pressure selling, just helpful advice.
Highly recommend
The staff were very helpful and friendly, they went through everything with me and explained everything very clearly.
Would highly recommend, will definitely be going back again.
Great Service in Andover Branch.
The staff in the Andover store are really friendly and helpful. They are let down by the website showing products that are no longer available in the colour we wanted as available to order and not being able to offer the same deals available on line( free pillow offer on 2 x Kuban bedside cabinets). Having spent an hr in the store a couple of weeks ago. We wanted to place the order in branch but didn't as would not have received the free pillows. It seems a shame that you are disadvantaging your employees in this way.
Super sales from a Mr Alex Shaw very…
Super sales from a Mr Alex Shaw very professional and knowledgeable,rang back when promised and made the sale very easy and stress free.
Very happy thank you
The shop assistant was fabulous,
The shop assistant was fabulous, he listened to our needs of what we wanted in a bed, he was knowledgeable about different products, he took his time to ensure we were happy with our purchase.
Salesman Alex was extremely helpful and…
Salesman Alex was extremely helpful and knowledgeable in helping us to decide what bed to purchase. Went out of his way to answer any concerns we had.
Went in with a specific budget to…
Went in with a specific budget to purchase a new bed spoke to female sales assistant asked for the deL available for a king-size bed with all the extras came in well below my budget very happy
A first class experience.
A first class experience when it came to selecting a replacement mattress for our bed. Initially undecided which was the best option for our new mattress given the vast range available at Bensons for Beds we were assisted in making the right choice for us by the staff who took us through the benefits of each mattress is the various degrees of hardness. Having made our choice we were then offered the choice of delivery dates to suit our own timetable of other appointments. All through the staff could not have been more pleasant and attentive which made the who,e experience first class. Thank you.
Alex was really helpful
Alex was really helpful. Knowledgeable & Considerate. I didn't feel underpressure to buy anything. 😀😃
A1 service from shop floor to delivery
From shop floor to delivery, the service was A1. Very professional, especially drivers Mick and Kelvin.
A wonderful salesman called Sam very…
A wonderful salesman called Sam very knowledgable and helpful
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