Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery... See more
Location
Switch locationUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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Staff in the Aintree shop were very helpful and informative about the types of mattress they sell and helped us try out various ones. The whole process was quick and efficient with regular emails lett... See more
Bought a new mattress from Bensons in Aintree. Staff were very helpful and thought we had picked our new mattress. A week after it had been delivered we realised it wasn't for us. We went back to the... See more
I bought a mattress from the Aintree store. I knew which brand I wanted. There was absolutely no pressure from staff and I was helped to make a decision on what degree of firmness suited me best. Cust... See more
Company replied
Company details
About Bensons For Beds - Aintree
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, United Kingdom
- 1515251782
4.8
Excellent
457 reviews
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Excellent service
Excellent service. Staff member Eileen extremely helpful. Delivery and updates from them excellent
20 April 2026
Reply from Bensons For Beds - Aintree
We appreciate you taking the time to share your experience. We're so glad to hear that our team and delivery service were helpful and excellent!
Thank you for your positive review – Lauryn at Customer Care 💜
Kyle at the Aintree store is FANTASTIC…
Kyle at the Aintree store is FANTASTIC at his job. Really efficient, very personable and knows his stuff. An asset to your store! I'm really looking forward to receiving my new mattress - thank you Kyle!
22 April 2026
Unprompted review
Reply from Bensons For Beds - Aintree
We appreciate your wonderful feedback! It's great to hear that our team member at the Aintree store was so helpful and efficient. We hope you enjoy your new mattress.
Thank you for your positive review – Lauryn at Customer Care 💜
The person I dealt with at the Crewe…
The person I dealt with at the Crewe Store was friendly, helpful and gave me all the information I needed to buy the bed I required. Delivery was excellent, quick and efficient. I am delighted with my new bed.
18 April 2026
Reply from Bensons For Beds - Aintree
Thank you for your lovely feedback! We’re delighted to hear the team at our Crewe store were friendly and helpful, and that delivery was quick and efficient. It’s great to know you’re so pleased with your new bed—enjoy,
Megan | Customer Care Specialist
Excellent company delivery on time…
Excellent company delivery on time delivery men kind helpful professional respectful.. Matterss amazing.
14 April 2026
Reply from Bensons For Beds - Aintree
Thank you for the lovely feedback! We’re delighted delivery was on time and that our team were kind, helpful, and professional. Enjoy your amazing mattress,
Megan | Customer Care Specialist😊
New bedroom
David and Harris did a very professional job, they were so pleasant and helpful. Thank you
14 April 2026
Reply from Bensons For Beds - Aintree
Thank you for your lovely feedback! We’re delighted to hear David and Harris were so professional, pleasant, and helpful.
Thank you for your positive review - Lauryn at Customer Care 💜
Reply from Bensons For Beds - Aintree
Really appreciate your feedback — great service in store and on delivery is exactly what we aim for.
Megan | Customer Care Specialist💜
They were very professional and…
They were very professional and considerate. They came on time, assembled the beds at a very reasonable paste, left the rooms tidy. It was very pleasant experience. Thank you to the team who came
10 April 2026
Unprompted review
Reply from Bensons For Beds - Aintree
We're so glad to hear that our team was professional, considerate, and efficient during the assembly of your beds. It's great to know they left the rooms tidy! Thank you for your positive feedback.
Team Bensons
Excellent customer service Elaine was…
Excellent customer service Elaine was very knowledgeable about the products and very helpful. Delivery was also great and on time no problems
13 April 2026
Reply from Bensons For Beds - Aintree
We appreciate your feedback! We're glad to hear that you found our customer service and delivery excellent and helpful. Thank you for choosing us!
Team Bensons
Excellent delivery men
Excellent delivery men. Friendly, professional and delivered to the room I wanted.
13 April 2026
Reply from Bensons For Beds - Aintree
We appreciate your feedback! 😊 We're so pleased our delivery team was friendly and professional and delivered to your preferred room. 🚚✨
Team Bensons
The lady assistant Elaine was very…
The lady assistant Elaine was very helpful and informative about the mattresses.She was able to direct us straight to the type of mattresses we were interested in.
7 April 2026
Reply from Bensons For Beds - Aintree
Thank you for your feedback! 😊 We’re so pleased Elaine was helpful and informative, and that she guided you straight to the right mattresses.
Thanks for choosing us – we hope to serve you again,
Megan | Customer Care Specialist!💤
Really happy with the help the sales…
Really happy with the help the sales person Lindsey gave us in the shop. Helped pick the right mattress & bed for our 13yr old daughter. Spent alot of time showing us the types of beds.
10 April 2026
Reply from Bensons For Beds - Aintree
Thank you so much for your lovely feedback! We’re really pleased to hear how helpful Lindsey was and that she took the time to find the right mattress and bed for your daughter. We’ll be sure to pass on your kind words to her,
Megan | Customer Care Specialist
Very helpful and great service
5 April 2026
Reply from Bensons For Beds - Aintree
Lovely to hear Jim! Great service is always our goal 🙌
Until next time, thank you,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Aintree
Thank you for your feedback! We’re pleased to hear you found our staff helpful,
Megan | Customer Care Specialist😊
Reply from Bensons For Beds - Aintree
Thank you! 😊 We’re delighted to hear you received excellent service. Your feedback is greatly appreciated,
Megan | Customer Care Specialist⭐
Bensons store staff very friendly and…
Bensons store staff very friendly and helpful.
Delivery staff were polite, fast and efficient.
All packaging removed on completion of installation.
All-in-all very efficient service.
26 March 2026
Reply from Bensons For Beds - Aintree
Thank you for the great feedback! We’re delighted you found our store team friendly and helpful, and that delivery was fast, polite, and efficient!
Sleep well,
Megan | Customer Care Specialist🛏️✨
Good communication
Good communication, great service on delivery, only hiccup was couple of very small marks on the mattress which were spotted by the driver and reported, we were offered discount, refund or replacement (which we preferred).New replacement arrived promptly, again with great service and courtesy, many thanks👍
25 March 2026
Reply from Bensons For Beds - Aintree
Thank you for your feedback! We’re glad communication and delivery service were great, and that the issue was spotted and resolved quickly with a replacement. We really appreciate your patience and kind words,
Megan | Customer Care Specialist💜
Great experience from start to finish
Great experience from start to finish. Knowledgeable and helpful in store - Southport store and great delivery to the requested room at the home in Manchester. 5 star service.
23 March 2026
Reply from Bensons For Beds - Aintree
Thank you so much for your wonderful feedback Jacqueline! 😊
We’re delighted to hear you had a great experience from start to finish. The team at the Southport store will be thrilled to know you found them knowledgeable and helpful.
It’s also fantastic to hear your delivery went smoothly all the way to the requested room in your Manchester home — that’s the 5‑star service we aim to deliver every time! ✨
Thank you again for choosing us — we truly appreciate it,
Megan at Customer Care
Good place for buying mattresses
Friendly, helpful and knowledgeable staff. Smooth ordering process and excellent communication about the order progress.
11 March 2026
Reply from Bensons For Beds - Aintree
Thank you for your wonderful feedback! We’re delighted to hear that our team were friendly, helpful, and knowledgeable during your visit. It’s great to know the ordering process was smooth and that you were kept well informed throughout. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Great service very informative and…
Great service very informative and helpful sales consultant in aintree retail park
12 March 2026
Reply from Bensons For Beds - Aintree
We’re delighted to hear you received great service from our informative and helpful sales consultant at Aintree Retail Park. Really appreciate your lovely feedback,
Megan at Customer Care💜
From sale to delivery it was faultless
From sale to delivery it was faultless. Special mention to Howard and Inigo for a seamless delivery and assembly
11 March 2026
Unprompted review
Reply from Bensons For Beds - Aintree
Fantastic to hear everything was faultless from sale to delivery! 😊 Huge shout‑out to Howard and Inigo for making the delivery and assembly seamless. Thanks for the brilliant feedback,
Megan at Customer Care!
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