Belaco Reviews 

I had bought last year belaco portable air conditioner and it is really amazing

Really nice product excellent quality and very fast delivery

Part of the airfryer basket melted while baking a potato, and it did not stop cooking. I noticed when the house filled with smoke and smelt of burnt plastic. To stop damage, I had to turn it off at the mains.

I received no response from the customer service email address, after multiple unanswered emailed I contacted them through instagram where they were responsive. I am very concerned that their sole focus was on proof of purchase, without which they said they wouldn't even look into this dangerous fault.

Once I found proof of purchase they refunded quickly, but I do not trust that they took this issue seriously or adequately investigated that it is not a serious safety issue with their airfryer.

Great company to deal with, bought a humidifier for my home and I was pleasantly surprised at the quality of the product, does a great job, would deffo buy from theses as they have some great products

Live alone. Got myself a Belaco mini oven. Ideal for ready meals for one, jacket potatoes 🥔 , chicken breast and even toasted sandwiches. Timer is the best bit put it on and walk away. ( after I got use to the settings). Love it. ❤️

Replacement halogen heater was sent after the tubes were damaged by the currier.
Good - they resolved the problem immediately
Bad - I had to wait extra day to get the replacement

I bought Portable air conditioner in summer, it came with complete window kit which was easy to set up. It ideal for small room but it is bit noisy which I think is normal for any air conditioner works with compressor

Bought a air conditioner in summer it works really great and i can use as a dehumidifier as well. Thank you

This brand offers a diverse range of high-quality goods, including kitchenware, home décor, and storage solutions. Customers frequently praise their products for their durability and aesthetic appeal, often highlighting the sleek and modern designs that fit well in various home settings. Additionally, Home Essentials is known for its exceptional customer service.Overall, Belaco stands out for its blend of quality products and strong customer support, making it a favourite among home enthusiasts.

It arrived on time. Smart, compact and economical dehumidifier

2L air fryer was the best buy from belaco

Heater packed up today. Couple of weeks before Christmas - great!
The reason the are inexpensive is because they are cr@p.
Mine lasted a little over a year.
Don’t waste your money.

Arrived chipped although working ,I didn’t want to send it back because my 88 disabled mother needs it & was happy it’s working and keeping her warm, but I feel she shouldn’t of had to pay full price but since my last review the company has not only gave my mum discount but full refund 👍

AVOID!!!!

I’ve given it one star but really doesn’t deserve that ! If I could have given no stars I would !!

I bought a heater from Amazon in November 23 it stopped working in Feb 24 (just outside of Amazon’s 3 month return policy) !

I have been trying to contact someone ever since - Ive had one email reply and managed to speak to someone once who said they would send a replacement - back in April !

Appalling aftercare if anything goes wrong - trying to contact someone in so called customer services is like trying to juggle sand - impossible !

AVOID THIS COMPANY!

ordered a belaco steam cleaner on amazon, it arrived with none of the attachment parts - its taken me MONTHS to get any kind of response from them and they keep asking the same questions over and over again.

would not recommend this company as they have seriously bad customer service. wont be buying form them again which is a shame as the item wasn't cheap either.

edit: since writing this review i was sent the correct parts that i was missing but this was over 4 months later than when i had told them the part were missing. thank you for rectifying.

We brought a kettle through Amazon and within weeks the lid would not close and eventually fell off.
I complained through Amazon but the company Belacoe blamed me at refused to do anything and looking at there feed back on here I can see why
I would advise everyone NOT TO BUY ANYTHING FROM THE COMPANY there products are RUBBISH AND SO IS THERE CUSTOMER SERVICE
THE WORST PEOPLE IVE EVER DEALT WITH

Convector heater purchased 04/01/24 stopped working 05/03/24. Sent all paperwork and pictures requested for refund and received no other communication from them despite several emails requesting refund under 12 month warranty.
Customer service is non existent, found their social media page to leave a review, suprise suprise they delete any negative comments......
Please save yourself your hard earned money and don't buy from this company.

Very bad customer service no clear warranty.
I bought 5 heater from them and 2 of them broke down in less than 6 months
They refused to do anything
Repairing or replacing.
The only warranty you get is 30 days
Which is a waste of money.
Other companies give you at least a year warranty.
Other than that their customer service support is very poor as most probably you will not get any helpful advice from Belaco
SO DONT WASTE YOUR MONEY AND TIME BUYING THEIR PRODUCTS if these products don’t have decent or even basic warranty.
Buy it elsewhere.

This is probably the most unreliable heater that I have ever had, 12 new elements in 12 months and it has blown its final 3, it is now going into the bin, save your money, don't buy one. The elements are useless, hard to fit junk. They aren't meant to be changed as they are soldered in but after un soldering I could replace them only for the new elements to last 2 weeks

Bought a dehumidifier from them, it arrived promptly the next day, so can't fault that. However it stopped completely after a couple of hours and I have been unable to contact the company by phone or email since. The phone rings endlessly and the email returns the message "there is an error, please try later".
Draw your own conclusions - but I should have read the other reviews first!