Used before and this was a repeat order which was processed and delivered really quickly. Excellent service, highly recommend and will definitely be using them again in the future.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Having ordered completely the wrong size of box from Beer Box Shop they were quick to assist me with correcting my error. They supplied the correct boxes the very next day and refunded the differenc... See more
Company replied
The minimum order value is higher than some 'box' companies, and the cost per individual unit is also more, so its tougher for a nano-business to afford, but the product itself is excellent, so you ge... See more
Company replied
Easy ordering with helpful advice over the phone to check a few details before buying a bespoke ink pad design, fast delivery great product. would certainly use this company again. very happy.
Company details
Written by the company
The UK's largest selection of off the shelf packaging designed with breweries, bottle shops and cider producers in mind. Next day delivery on a wide range of gift packaging, trade packaging and shipping solutions. High quality plain and bespoke printed boxes are available with a fast, friendly and professional service.
Contact info
2 Prince Street Business Park, ST13 6DB, Leek, United Kingdom
- 01538 528181
- sales@beerboxshop.co.uk
- www.beerboxshop.co.uk
4.9
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Misled by picture
Gutted to realise that this was the box that the Advent Calendar goes in and not the advent calendar that I can’t purchase 10 of
28 October 2019
Unprompted review
Reply from Beer Box Shop
Hi Karen,
Thank you for your feedback although in this case we do believe it to be totally erroneous. Both the images and description of the box are perfectly clear. The box image is outlined and the words underneath say in three places "Please note this is NOT an advent box. This product is an outer shipping box only" along with it's standard description of a 'shipping box for the advent box'.
https://www.beerboxshop.co.uk/shipping-boxes/advent-calendar-outer-transit-box/
We have had no other contact apart from your review and if we had we would have been most happy to have these returned and refunded you. I can only assume you did find your way to the actual advent boxes because as you say you can see we do not sell them in quantities of 10. The reason for this is that we are a TRADE ONLY wholesaler which is evident by the large bulk quantities that we sell in and I can only assume again that you are a retail customer that has strayed onto our website in error.
Ultimately it seems that your review is for your error in ordering rather than one for our service and/or products which we pride ourselves in, and which reflects heavily in all our other reviews.
Regards,
Simon and the BBS Team
Great service
Great service, great products, great experience!!
Thank you beer box shop, I will be shopping with you again!!
24 October 2019
Unprompted review
Reply from Beer Box Shop
Hi Emma,
Thanks for your lovely review, we look forwards to supplying you again.
Simon and the BBS Team
Excellent service and quality.
19 October 2019
Unprompted review
Reply from Beer Box Shop
Hi Maxine,
Thank you for both your business and review. We look forward to supplying you again in the future.
Many Thanks,
Simon and the BBS Team
Great festive boxes
17 October 2019
Unprompted review
Reply from Beer Box Shop
Hi Kim,
Thank you so much for the review and your business.
Many Thanks,
Simon and the BBS Team
Top product and excellent speedy postage
14 October 2019
Unprompted review
Reply from Beer Box Shop
Hi Oliver,
Thanks for your business and taking the time to leave us a review.
Many Thanks,
Simon and the BBS Team
Great product and fantastic customer…
Great product and fantastic customer service
13 October 2019
Unprompted review
Reply from Beer Box Shop
Hi Michael,
Thanks for the review and also your business. I hope that we can continue to supply you in the future.
Many Thanks,
Simon and the BBS Team
perfect
perfect, delivery on time and un-damaged and correct, will be ordering again
28 September 2019
Unprompted review
Reply from Beer Box Shop
Hi james, thank you for your business and taking the time to leave us a review. We look forward to being able to supply you in the future :-)
Simon and the BBS Team
Fast and reliable company offering good…
Fast and reliable company offering good products
26 September 2019
Unprompted review
Reply from Beer Box Shop
Thanks for your business Alison and taking the time to leave us a positive review!
Simon and the BBS Team
3 bottle gift boxes
Ordered late on evening and the boxes came promptly 2 days later - well done, just what we needed
26 September 2019
Unprompted review
Reply from Beer Box Shop
Always a pleasure to do business with you Guy and thanks for taking the time to leave us a review.
Simon
Incredibly fast turnaround
Incredibly fast turnaround. Delighted with product.
16 September 2019
Unprompted review
Reply from Beer Box Shop
Hi Nigel,
Thanks for your review. We look forward to suppling you again in the future.
Simon and the BBS Team.
I would recommend this company
I would recommend this company, the person I dealt with on the phone was very helpful and subsequent service was spot on.
12 September 2019
Unprompted review
Reply from Beer Box Shop
Hi Andrew, thanks for taking the time to leave a review and I’m glad you had a positive experience.
Simon and the BBS team
Reply from Beer Box Shop
Thanks for the review Hannah and taking the time to do this for us!
Simon & the BBS Team
Tiny Rebel
Great service. Chris and the team always help us fill our orders. Products are great quality too!
24 July 2019
Unprompted review
Reply from Beer Box Shop
Hi Rhydian,
Thank you very much for the kind words! We are always happy to help you guys out wherever possible!
Chris & the team
Great Service
Great Service, The team go above and beyond. Thanks from Docks Beers
5 July 2019
Unprompted review
Reply from Beer Box Shop
Thank you for the review Shaz! What a fantastic place to visit, thanks for having me - Chris
Really easy to order
Really easy to order. Always reliable. Receive exactly what I've ordered the next day.
1 July 2019
Unprompted review
Reply from Beer Box Shop
Thank you for taking the time to leave us a review, we always pride ourselves on getting orders out accurately and promptly!
Chris & the team.
Excellent service and great products
28 June 2019
Unprompted review
Reply from Beer Box Shop
Thank you ever so much for the review! It is very much appreciated :)
Chris and the team
Reply from Beer Box Shop
Many thanks for your review and also your continued orders!
Very good service
22 March 2019
Unprompted review
Reply from Beer Box Shop
Hi Nik,
Thank you for taking the time to leave us a review! You business is very much appreciated :)
Chris and the team
Fast and Efficient Service
Fast and Efficient Service
Really easy to navigate the website, found what I needed quickly and the check out process was easy to use too. The order was processed and delivered in record time! Excellent service, will definitely be using them again.
21 March 2019
Unprompted review
Reply from Beer Box Shop
Thank you so much for leaving us a review Helena, it's always a pleasure to be able to supply you.
Excellent service
6 March 2019
Unprompted review
Reply from Beer Box Shop
Hi Carol, thanks for taking the time to leave us a review and for your continued business!
Simon and the team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.