NTP Online Learning Ltd Reviews 345

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and dedication, noting that the team goes above and beyond to ensure success. The user experience is frequently highlighted as positive, with many appreciating the clear and easy-to-navigate platform, as well as the well-structured and comprehensive course content. People also commend the excellent customer service, emphasizing the prompt and supportive responses received. However, some people were dissatisfied with the coursework, describing it as amateur and the audio versions as childlike. These reviewers also mentioned a lack of expected support despite the cost, and a poor aftercare experience.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the team's helpfulness, support, and... See more

User experience

People report positive experiences with the user experience. Customers praise the well-structured and... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the excellent support, with tutors... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the fantastic support... See more

Product

Reviewers highlight positive aspects of the product, consistently praising its effectiveness in preparing... See more

Based on these reviews

Rated 5 out of 5 stars

First of all it really matters who is your teacher in the field you are getting in, it can be any profession but in Transport manager I would suggest they are best because the way NTP teach and guide... See more

Company replied

Rated 5 out of 5 stars

The team at NTP learning really want you to pass and progress, the personal call to tell me I passed is in my opinion above and beyond but fair play they deserve to share the good news. The commitme... See more

Rated 5 out of 5 stars

NTP have been a fantastic training provider. When I signed up I was immediately offered support and guidance. I do have a learning disability Dyscalculia, I found the math and formulas difficult ho... See more

Rated 5 out of 5 stars

Great experience, clear platform to navigate in terms of study. Lots of practice opportunities. Staff were always helpful and easy to contact, no farming out to call centres etc. The people you see on... See more


Company details

  1. Training Centre
  2. Adult Education School
  3. Driver and Vehicle Licensing Agency
  4. Educational Institution
  5. Logistics Service
  6. Vocational School

Written by the company

NTP Online Learning are the UK's leading online training provider for the transport and logistics industry. We provide online training courses for logistics professionals and those who want to work in the industry. NTP specialise in transport manager CPC training and we are the original creators of the online course, winning multiple awards for our innovation and customer service. As a leading provider you can be sure of an excellent training experience with NTP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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Rated 5 out of 5 stars

First Time Pass - Highly Recommended

I signed up with NTP in early 2025 for their online Transport Manager CPC course and completed it over 12 months, working at my own pace. Throughout that time, Mark and the team were consistently helpful whenever I had a question or needed guidance.

NTP gives you everything you need to succeed. The training material is brilliantly presented and worked seamlessly whether I was using the app on my phone or tablet.

First attempt, both exams passed. I wouldn’t hesitate to recommend NTP to anyone looking to gain their Transport Manager CPC or any other training.

Thanks again to all of the NTP team.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Transport Manager CPC Course

I liked the structure of the course (Transport Manager CPC in Road Passenger Transport Level 3). Certain chapters had to be completed before booking the exams, it was annoying at first but I now understand why this was done, as it helped me pass both exams the first time I did them.
The student support was very helpful, supportive and motivated me along the way. Also explained anything I did not understand. Phone calls were not also rushed, the person took their time explaining until I understood.
The LiveChat was very useful, you can ask any question any time of the day and someone from the course will reply back on the chat or email you with the answers.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to the Team at NTP.

Thank you to the Team at NTP especially Daryl and Mark. I am so grateful for all of there assistance and support - never allowing me to give up. I really felt like they cared about my success and gave me the motivation to keep on going.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic training, done right

Fantastic training course structured and delivered very well from amazing tutors who care.

I signed up for the Road Haulage level 3 course with NTP. The course is delivered via a structured onine training system which tracks and logs your progression as you go. This allows you to monitor how well you are doing and provides vital feedback along the way.

The course has several prerequisite points you must pass before you can progress to the next chapter. This is a great method as it pushes you to develop in the areas where you need to concentrate. This is not just a click to next slide course, this is interactive and engaging and was the key to my success.

Along the way you have access to instant messaging with tutors, phone calls, bookable team sessions, social forums and a whole other wealth of information. This is training done right.

I found the podcasts available from the course amazing. This allowed me to intake course information while doing my day to day job. What a cheat code this came to be for me as it meant I could double down on learning while maintaining other work that needed doing.

I have nothing but good things to say about this course and NTP. Mark and Daryl you are amazing, but this gratitude extends to everyone in your team also. Thank you

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend NTP highly enough.

I can’t recommend NTP highly enough.

It took me a long time to complete my Transport Manager CPC due to working long night shifts, and staying consistent wasn’t always easy. But the support from NTP was spot on — they knew exactly when to give me the push I needed and kept me on track the whole way through.

Their guidance, structure, and encouragement made a massive difference, and I’m proud to say I passed both exams first time.

If you’re serious about getting your TMCPC done, especially if you’re juggling work and other commitments, NTP are the ones to go with.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend NTP for anyone…

Would highly recommend NTP for anyone wanting to achieve their CPC Transport manager - the learning platform was very straightforward to navigate. The team is available to answer any questions you may have and they were very prompt in doing so. I passed both exams the first time.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

I completed my Transport Manager course…

I completed my Transport Manager course with NTP Online Learning and I couldn’t be happier with the experience. The team were extremely professional, supportive, and always happy to help whenever I had questions. The course was well structured and clearly explained, which made learning much easier.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Helped me gain my tm cpc qualification.

I found ntp online learning a great way to study at my own pace. I eventually took the transport managers cpc exam and passed both exams first time due to the course content and notes being so In depth and preparing me well for the exams. As long as you put the work in the course will prepare you.
I recommend ntp training for a great way to train.

31 January 2026
Unprompted review
Rated 4 out of 5 stars

Having recently completed my CILT Stage…

Having recently completed my CILT Stage 3 HGV transport managers course, I wholeheartedly endorse the NTP team. Their commitment to your achievement is evident, offering personalized attention and support throughout the entire process. Their guidance helped me succeed on my first attempt, and I am immensely grateful to all of them.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great guidance and support.

Great guidance and support.

Any time I needed guidance there was always a tutor to support and advise me. There is obviously a strong team with a wide depth of knowledge in place.

Would 100% recommend NTP to any individual considering undertaking the TM CPC journey.

Thanks NTP Team.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding training…

Absolutely outstanding training provider! I couldn’t be happier—I passed my Transport Managers course on my very first attempt! Considering how tough and content‑heavy the exam is, NTP’s brilliantly structured online course made all the difference. The layout is spot‑on, the materials are incredibly thorough, and the podcasts for every subject were a total game‑changer for learning on the go.
The tutors are spot on—always ready to help and genuinely invested in your success. A huge shout‑out to Mark for his incredible support from start to finish!
If you're serious about passing your Transport Manager qualification, I couldn’t recommend NTP highly enough. Absolutely top‑class!”**

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with NTP👍

Excellent experience with NTP👍
Having not studied for over 30 years, and not all that great at it back then either 🫣 the format of the course worked spot on for me, apart from the exams I did the full course on my iPad that I could obviously take wherever with me, I spent About 8 weeks learning part time around other commitments, so it was super convenient in my opinion.
The ability to spread the cost of the course aswell as the exams was also a much easier payment solution that I liked.
After being out of the ‘learning’ phase of my education for so long I knew that sitting In a classroom doing and intensive 2 weeks was never going to do the trick for me, so did plenty of research prior to handing over any money for an online course, and NTP was one of the top 2 that kept coming up, but they trumped my decision by the repeated good reviews on the user friendly course layout, so I chose them, and I’m glad I did, the actual layout of the course was spot on, the knowledge retention tests , again, spot on, the test exams perfect.
For total transparency I didn’t have a lot of interaction with the staff as I’m very much a’ get my head into it and keep myself to myself’ sort of learner, but I did contact a few times by email to clear up a few point that confused me and I was overthinking a bit, and every time received a prompt, clear and concise response.
Although I didn’t not make use of the phone or video chat support, I did have every faith that if I needed it, there would have been absolutely no problem in reaching out.
All this gained me a 1st time pass that far surpassed the original hope of ‘scraping by’ I had,
I think while doing the course and feeling like not a lot is sinking in, because of the layout of the actual course and the tests that you do ,a lot more is learnt that you realise, which says to me something is being done the right way.
Overall I’m very happy with my whole experience with NTP and would recommend them to anyone for your Transportation management CPC , thanks to you all 👍

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Transport Mangers course/exams:-…

Transport Mangers course/exams:- Perfect course for fitting around our business & having 3 kids, meaning I could learn at my own pace and literally anywhere including while sat at the hairdressers & doctor appointments etc.
even better the fact I could sit the exams at home and they fitted around school drop off and pick up times.
Thanks Mark & team.
Will definitely look to you for any further online training

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Transport Manager CPC

I have recently completed the Transport Manager CPC online course with NTP and I ve passed both exams. As someone working full-time, the flexibility of the virtual classroom/self-paced modules was invaluable.
The recorded sessions were a highlight, allowing me to re-watch difficult modules like Drivers' Hours and Vehicle Costing whenever I needed a refresher. Despite being online, the live Q&A sessions felt interactive, and the tutor was always available via email to explain complex case study questions. I highly recommend this for anyone needing a structured but flexible way to get qualified."

28 January 2026
Unprompted review

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