Beelivery Reviews 

9,045
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the convenience of the service, often highlighting the quick delivery times and the efficiency of the order process. Customers frequently mention the friendly and helpful nature of the drivers, who often go out of their way to ensure correct orders and offer suitable substitutions when needed. However, some customers also noted significant concerns regarding pricing, finding many items to be very expensive or overpriced compared to store prices. Additionally, some people were dissatisfied with delivery experiences, citing issues such as orders not being fulfilled or significant delays.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, with some praising fast delivery times and... See more

Order

Consumers find order experiences to be ambiguous, with some reporting very fast delivery and satisfaction... See more

Staff

People report ambiguous experiences with staff, with many customers praising drivers for being quick,... See more

Price

Users describe negative interactions with price, frequently finding the costs to be very expensive and... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising it as quick, friendly, efficient,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Don't pay there drivers. I am a driver and I have to pay for the customers shopping. I've been waiting over 2 days to be paid. Cost me fuel, time and the shopping. Their AI sys... See more

Company replied

Rated 5 out of 5 stars

Easy to order. Pretty quick with the delivery and the order is always correct and if they can't get what you wanted they will phone & ask what substitutes you would like. The drivers I've met are alwa... See more


Company details

  1. Grocery Delivery Service
  2. Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

About Beelivery

Written by the company

Rapid Grocery Delivery 24/7

Delivered in 15-60 minutes!

Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!

Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact Us

Download our app!


Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(9,045)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Items are always correct and the…

Items are always correct and the delivery is always on time with regular drivers that are always chatty and polite.
Unfortunately the prices are very expensive but due to my arm being broken it’s helpful for delivery service

24 April 2025
Rated 5 out of 5 stars

Covering a basic need without a fuss…

Covering a basic need without a fuss and keeping customers updated and offering options.
Excellent for times of illness.

I had to use whoosh, tescos once, it was overpriced and my order was incorrect, just awful.

Well done you all and thanks

22 April 2025
Rated 1 out of 5 stars

Been waiting over an hr for a driver…

Been waiting over an hr for a driver this company is terrible keep promoting for a bigger tip to find driver please stay away awfully company

18 April 2025
Unprompted review
Beelivery logo

Reply from Beelivery

Hello and thank you for your review. As we have requested further information from you regarding an order number or email address and you haven't replied, we are unable to look into this to see what happened.
If you decide to provide us with the requested information, we would be happy to see if we can resolve any issue for you.

Rated 5 out of 5 stars

Excellant

Excellant. Very pleased to be able to order on a helpful website from a large range.
Drivers helpful, courteous and make good time. Thankyou

13 April 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look