Excellent re delivery, no delay everything intact, however we did have add a few screws for stability in a few places as a large piece of furniture. You really need someone who is good at assembling f... See more
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The beds I ordered were great, quick delivery and a decent price. Only 4 stars given as the online advertised tiered discount codes didn't work (Not the end of the world) and both beds had damaged pan... See more
Company replied
Quick delivery good communication. We bought the bunk beds which had the bottom as a floor bed. Had issues that some of the screws weren’t long enough, due to how the screw sat. Was able to make it wo... See more
Company replied
Building this furniture is definitely a two manned job, something of which I found out the hard way. Some written words to support the images would provide greater clarity. Other than that, happy with... See more
Company replied
Company details
- Bedroom Furniture Store
- Bed Shop
- Children's Furniture Store
- Furniture Accessories
- Furniture Store
- Sofa Store
Written by the company
Bed Kingdom is an online retailer with a strong and expanding presence in the UK furniture market. Offering a wide range of products - from beds, mattresses, and bedroom furniture to stylish living and dining room pieces - the brand is committed to providing customers with outstanding value and high-quality products.
Free Next Day Delivery
Get Free Delivery on all items as well as next day delivery before 2pm on 100's of exclusive products
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Contact info
Bedkingdom, Old Delivery Office, Oldfield Lane, WF16 0JD, Heckmondwike, United Kingdom
- 01924950108
- support@bedkingdom.co.uk
- www.bedkingdom.co.uk
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4.4
Excellent
18K reviews
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Stunning quality furniture
Delivery was quick and turned up when it said it would,
I ordered a bunk bed for my children and the quality is amazing the bed is absolutely stunning and to top all that off it only took one person to build and is solid. I will be ordering my new bed from bed Kingdom
28 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for your fantastic review! We're thrilled to hear that your bunk bed arrived on time and that you're so impressed with its quality and design. It's great to know the assembly was straightforward and that the finished bed feels sturdy and solid. We're especially delighted to hear you'll be returning to us for your next bed, and we look forward to helping you again.
Thank you for choosing and trusting Bed Kingdom!
Reply from bedkingdom
Dear Valued Customer,
Thank you for your wonderful review! We're delighted to hear that you were pleased with both the speedy delivery and the quality of your purchase. Providing great products with reliable service is what we strive for, so it's rewarding to know we met your expectations. We hope you enjoy your new bed for many years to come.
Thank you for choosing and trusting Bed Kingdom!
Easy order
Easy order, easy payment and delivery with good tracking and comms I could see where they were all day
28 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for your fantastic feedback! We're delighted to hear that ordering was straightforward and that the payment process, delivery updates, and tracking made everything easy from start to finish. It's great to know the communication throughout the day helped you stay informed and gave you confidence in your delivery. We hope you enjoy your purchase and look forward to serving you again.
Thank you for choosing and trusting Bed Kingdom!
Son loves his new gaming bed
Son loves his new gaming bed, was easy to follow instructions, took me and partner couple of hours to put together, was delivered before due date, based in Northern Ireland so had to pay extra shipping but the package was a decent weight so no complaints! Bought mattress separate so cant comment!
15 July 2026
Unprompted review
Reply from bedkingdom
Dear Valued Customer,
Thank you for taking the time to share your experience! We're delighted to hear your son is loving his new gaming bed and that the assembly instructions were easy to follow. It's also great to know your order arrived earlier than expected. We really appreciate your understanding regarding the additional shipping cost to Northern Ireland, and we're glad you found the delivery worthwhile. We hope your son enjoys his new bed for years to come!
Thank you for choosing and trusting Bed Kingdom!
2 manned job
Building this furniture is definitely a two manned job, something of which I found out the hard way. Some written words to support the images would provide greater clarity. Other than that, happy with the bed and would recommend the bed and its additional furniture - chest of drawers and cabinet unit.
28 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you are loving the bed, chest of drawers, and cabinet unit overall, and that you'd happily recommend them.
We really appreciate your honest note about needing an extra set of hands during assembly—it’s a great heads-up for future buyers! Your suggestion to include written instructions alongside the diagrams is also super helpful, and we’ll definitely pass that along to our product design team so we can make the build process smoother moving forward.
Thank you for choosing and trusting Bed Kingdom!
Very happy with whole process
Searched online and found your company on a Tuesday - ordered the same day and was delivered free of charge on the Thursday. Very impressed.
Can’t comment further as we aren’t ready to put it together yet but certainly from the pictures and reviews it looks a great product and price was very reasonable.
21 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for your wonderful review! We're so pleased to hear you had such a positive experience, from finding us online to receiving your order just a couple of days later with free delivery. It's great to know the whole process went smoothly and that you were happy with the value. We hope the bed is just as impressive once it's assembled and brings you many years of comfort.
Thank you for choosing and trusting Bed Kingdom!
Excellent communication and smooth delivery
Excellent communication at every stage, super helpful customer service by Marwin and the item was delivered precisely within the timeframe. Lovely bed too! Really happy customer:)
3 August 2026
Unprompted review
Reply from bedkingdom
Dear Valued Customer,
Thank you for your fantastic review! We're delighted to hear that you had a smooth experience from start to finish, with clear communication and delivery arriving right on schedule. It's especially wonderful to know that Marwin's helpful service made a positive difference—we'll be sure to pass along your kind words. We're also thrilled that you love your new bed and couldn't be happier with your purchase.
Thank you for choosing and trusting Bed Kingdom!
Prompt delivery, high quality bed and mattress…
My daughter is delighted with the bed + premium mattress which arrived promptly and in good order. I will probably get one myself Recommended.
21 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for your lovely review! We're delighted to hear that your daughter is so happy with her new bed and premium mattress, and that everything arrived promptly and in perfect condition. It means a lot to know you'd recommend us, and we're excited to hear you're considering one for yourself as well. We look forward to helping you when the time comes.
Thank you for choosing and trusting Bed Kingdom!
Very disappointing experience
Unfortunately, I've had a really disappointing experience with Bed Kingdom.
I placed my original order, received a confirmation of delivery only to later be told that the bed was actually out of stock. Rather than asking for a refund, I chose an alternative bed to avoid any further delays.
Unfortunately, the exact same thing has happened again. I thought I would be receiving my new bed on Tuesday 04/08, but on Monday I was told that the replacement bed is also out of stock, despite it still being available to purchase on the website.
The customer service representative, Criselda, was very helpful, polite and apologetic throughout, so I can't fault the service I received from her personally. However, the underlying issue is with Bed Kingdom's stock management and website. Products shouldn't be available to order if they aren't actually in stock.
As a result, we're now left without a bed and have to wait 5–7 working days for our refund, meaning we're financially out of pocket while we wait for our money to be returned. It's caused a huge inconvenience, and after this happening twice in a row, I've completely lost confidence in ordering from Bed Kingdom. I would advise emailing them to check stock availability before getting your money caught up.
I hope they improve the accuracy of their online stock levels because no customer should have to go through this experience.
4 August 2026
Unprompted review
Reply from bedkingdom
Hi,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the disappointment caused.
Unfortunately, as many of our suppliers use different inventory management systems, we are unable to link all of them directly to our website for automatic stock updates. We understand how frustrating it is when an item appears to be available but is subsequently found to be out of stock, and we sincerely apologize for the inconvenience this has caused.
Having checked your order, we can confirm that it has now been cancelled and a full refund has been processed. The refund should be returned to the original payment method used within 5–7 working days, depending on your payment provider.
We're pleased to hear that Criselda was able to assist you professionally throughout the process, and we will ensure your kind comments are passed on to her.
Please rest assured that your feedback is highly appreciated and will be forwarded to the relevant teams for review, as we are always looking for ways to improve our stock management, website accuracy, and overall customer experience.
Kind regards,
Bedkingdom
Reply from bedkingdom
Dear Valued Customer,
Thank you for your wonderful feedback! We're so pleased to hear your order arrived quickly and that our delivery team made such a positive impression. We'll be sure to share your kind words with them, as they'll really appreciate the recognition. We hope you enjoy your purchase and look forward to serving you again.
Thank you for choosing and trusting Bed Kingdom!
This company is the worst company i…
This company is the worst company i bave ever bought a product from, the boxes came with no care - just teo man lift on the box no handle with care marks , there was damaged product in every box. When a parcel arrives re taped its a red flag, think twice about using them as the customer service just tries to give you 10 percent off when broken items arrive on CHILDRENS beds. Wouldnt use them if they gave me 90 percent back.
3 August 2026
Unprompted review
Reply from bedkingdom
Hi,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience.
We always aim to deliver our products in pristine condition. However, on rare occasions, damage can occur during transit with the courier, and we sincerely apologise that your order was affected.
While we do not generally offer monetary compensation, given the circumstances, we offered a 10% goodwill refund in recognition of the damaged parts you received.
Please rest assured that your feedback is highly appreciated and will be forwarded to the relevant teams for review, as we are always looking for ways to improve our products, delivery service, and overall customer experience.
Kind regards,
Bedkingdom
First order and very happy
First order and very happy. Speedy delivery and order was perfect. Will be using again.
25 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for taking the time to share your experience! We're delighted to hear that your first order met your expectations and arrived quickly. It's wonderful to know everything was just as expected, and we're especially pleased to hear you'll be shopping with us again. We look forward to helping you with your next order.
Thank you for choosing and trusting Bed Kingdom!
The mattress is absolutely brilliant…
The mattress is absolutely brilliant and communication was good. The delivery could be much better as the two guys just left it in my downstairs hall and refused to carry it up to the bedroom. It was too heavy for me to lift alone
27 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for your honest feedback! We are thrilled to hear that you find the mattress absolutely brilliant and that our communication met your expectations. However, we are truly sorry to hear about your experience with the delivery team. We expect our couriers to deliver with care and helpfulness, and we completely understand how frustrating and difficult it was to manage such a heavy mattress on your own. Your comments regarding the delivery drivers have been passed along to our logistics team so we can prevent this from happening again.
Thank you for choosing and trusting Bed Kingdom!
Sturdy and easy to assemble-( follow…
Sturdy and easy to assemble-( follow the instructions)Delivered in good time.
26 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for your lovely review! We're so pleased to hear that you found your furniture sturdy and straightforward to assemble with the instructions provided. It's also great to know your order arrived within the expected timeframe. We hope you enjoy your purchase for many years to come.
Thank you for choosing and trusting Bed Kingdom!
My New Mattress
Have order a new Mattress, was surprised the quick response and delivery next day , was kept updated about time slot , got a call as promised informing what time they would arrive and was spot on , very pleased with their service and my new Mattress
27 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for taking the time to share your experience! We're delighted to hear that your new mattress arrived so quickly and that our delivery updates kept you well informed every step of the way. It's especially wonderful to know the delivery team arrived exactly as promised and that you're pleased with both the service and your new mattress. We hope it provides you with many comfortable and restful nights ahead.
Thank you for choosing and trusting Bed Kingdom!
Very good experience so far
Very good experience so far - it might change depending on the status of my pre-order!
Good quality furniture for the kitchen, decent value for money, and a good customer service.
4 August 2026
Unprompted review
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for taking the time to leave us a review! We are delighted to hear that you're loving the quality and value of your new kitchen furniture, and that our customer service team made a great impression.
We completely understand keeping a watchful eye on your pre-order status! Rest assured, our team is tracking it closely to ensure everything goes as smoothly as possible. If you ever need an update on your item's timeline, please don't hesitate to reach out—we are always here to help.
Thank you for choosing and trusting Bed Kingdom!
5* to Customer Service
Straightforward ordering process, paid the amount indicated with no hidden extras for delivery.
Made contact with Customer Services (Marwin) to enquire about the delivery and was promised the necessary information quickly as possible. This was provided within 24hrs and was extremely useful for planning who would be available.
Delivery was on the date given.
The mattresses are perfect, good quality and value for what I paid, exactly what I was hoping for.
5* to Marwin and BedKingdom.
Thank you.
4 August 2026
Unprompted review
Reply from bedkingdom
Dear Valued Customer,
Thank you so much for the incredible 5-star review! We are so glad to hear that your experience was smooth from the moment you ordered to the day your delivery arrived. We will be sure to pass your special shoutout along to Marwin—he will be thrilled to know his fast and helpful communication made planning your delivery so much easier! It’s wonderful to hear that the mattresses are a perfect fit and great value for your home.
Thank you for choosing and trusting Bed Kingdom!
First of all the delivery was sent to…
First of all the delivery was sent to the billing address and not the delivery address, when the delivery man rang me and said he was at the wrong address, I told him to take it to the address I had arranged for it to go, he was refusing to do it, I had to plead with him to take it to the proper address, this was so stressful. I arranged for a flat pack builder to come and build the beds for me but when he opened the last box everything in it was cracked, so obviously the beds could not be built this was on the Wednesday, I phoned customer service to tell them, I had to take pictures of the damaged parts. Eventually they got back to me to say the parts would be delivered on Friday, I had to send the builder away and had to pay even more money for him to come back on the Friday. Friday came and I got the delivery they sent it to billing address again and not delivery address. The whole experience was a nightmare. 3 little children had to sleep on the floor for 2 nights, because we had already got rid of the old beds. Never again would I purchase anything from the company.
26 July 2026
Reply from bedkingdom
Hi,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the inconvenience this has caused.
We always aim to deliver our products in pristine condition. However, on rare occasions, factors such as damage during transit with the courier can occur, and we sincerely apologise that this affected your order.
Having checked your order, we can confirm that a partial refund has already been processed. We are sorry for the inconvenience caused by the damaged parts, the delivery issues, and the additional arrangements you had to make.
Please rest assured that your feedback is highly appreciated and will be forwarded to the relevant teams for review, as we are always looking for ways to improve our products, delivery service, and overall customer experience.
Kind regards,
Bedkingdom
Very good quality
19 July 2026
Reply from bedkingdom
Dear Valued Customer,
Thank you for your wonderful feedback! We're delighted to hear that you're pleased with the quality of your purchase. It means a great deal to know we've met your expectations, and we hope you continue to enjoy your new bed for years to come.
Thank you for choosing and trusting Bed Kingdom!
Parts of the bed came damaged kids had…
Parts of the bed came damaged kids had to sleep on the floor for 4 days had to phone and email multiple times to get a replacement and instead of sending another new bed i had to figure out the part numbers and send photos so they could send replacements for those parts only. Lets hope its the correct undamaged parts this time.
27 July 2026
Reply from bedkingdom
Hi,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the inconvenience caused by the damaged parts and the delay in resolving the issue.
We understand how frustrating it must have been, especially with your children having to sleep on the floor while waiting for the replacement parts. Please rest assured that your feedback has been forwarded to the relevant teams for review, as we are always looking for ways to improve both our products and the service we provide.
We sincerely apologize again for the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Bedkingdom
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