I have ordered 2 creams, first of all I had to deliver to Italy the creams cause they don't ship to Hungary, and after 15 days (they say delivery in Europe in 4/5 days) they sent me 2 creams (100 eur... See more
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Order 4218 I extremely disappointed ☹️. I feel I have been robbed off £109. Placed an order almost a week ago, no update since order confirmation. Have send several emails seeking an update on my ord... See more
Horrible. I ordered Keto Charge after reviewing the ingredients and received A COMPLETELY DIFFERENT PRODUCT WITH THE SAME LABEL. I sent them pictures and compared it to what's on their website and I g... See more
took almost a month to receive the “keto box”. When I received it there was two out of 12 items suitable for the keto diet. They’re insisting items laden with several types of sugar, rice flour, sunfl... See more
Company replied
Company details
Contact info
Newstel, G4 0LF, Glasgow
- 448705133345
- cs@bauernutrition.com
- www.bauernutrition.com
1.2
Bad
260 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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a highly professional experience
Easy to use, ordered items very easily and the items were received in a quicker than expected time, no fuss! I have and will highly recommend this service to others.
30 March 2015
Unprompted review
Reply from Bauernutrition
Hi Steven,
Thank you very much for your lovely feedback, it is very much appreciated.
Should you have any other questions, do not hesitate to contact us.
Kind Regards
My first time doing business with the company and I am more than satisfied
My first impression of the company ... professional and customer oriented.I had a great experience and would definitely do business with them again.
27 March 2015
Unprompted review
Reply from Bauernutrition
Dear Sonny,
We are very happy to hear that.
Should we be of any assistance, do not hesitate to get in touch with us.
All the best,
Where is my order?
I am waiting until 20 days for my order - that's very bad
23 March 2015
Unprompted review
Reply from Bauernutrition
Hi Christine,
On the 3rd of March you received an email with us with the tracking number for your order.
We checked the tracking system and it shows the following message:
"A delivery was attempted for your item with reference LB386913133GB in GERMANY before 09:42 on 06/03/15.
If the addressee does not collect it or make an arrangement to have it redelivered, it will be returned to the sender in the UK".
We strongly advise you to get in touch with Deutsche Post and enquire about your parcel with the tracking number provided.
Kind Regards
Too soon to say...
It's only the second day of taking them, but I've noticed a significant increase in energy so far so fingers crossed...
Excellent service, arrived quickly and no postage to pay.
15 March 2015
Unprompted review
Reply from Bauernutrition
Dear Ellie,
Thank you for your lovely review.
Do let us know how you get on with the product.
Best regards,
Reply from Bauernutrition
Dear Manuela,
Thank you for your lovely feed.
All the best
excellent service
I've received yesterday the product.
Very fast delivery, excellent service.
9 March 2015
Unprompted review
Reply from Bauernutrition
Hi Luis,
Thank you for your kind words.
Should we be of any further assistance, do not hesitate to get in touch.
All the best
i don now
Im weating from 1 week to have the meratol.i hope tomorrow recive the package.sorry for the english
8 March 2015
Unprompted review
Reply from Bauernutrition
Hi Marsida,
We can confirm that your order was dispatched on the 3rd of February. Please allow up to 10 working days for deliveries to Albania.
This is your tracking number RU914074039GB, you can follow its journey on http://www.royalmail.com/trackdetails.
Should we be of any further assistance, do not hesitate to contact us.
Kind Regards
Nuratrim
I've received yesterday the product.
Very fast delivery, excellent service.
Can't say if Nuratrim works, I hope so :)
7 March 2015
Unprompted review
Reply from Bauernutrition
Hi Sandra,
Thank you for your nice feedback.
Should you have any questions, do not hesitate to get in touch.
Kind Regards
Reply from Bauernutrition
Dear Eva,
Thank you for your lovely feedback.
All the best
product works, good service and delivery
Always sceptical when it comes to ordering health products online, but this site, product and service was in my opinion trustworthy. You can safely continue your purchage.
3 March 2015
Unprompted review
Reply from Bauernutrition
Dear Pernille,
We are happy to hear that you are satisfied with our service and hope you will be as satisfied with the product!
Let us know if you have any questions.
Kind regards,
thumbs up
Website was easy to navigate and GREAT deals. I really appreciated them advertising discounts/coupons on the site. Very happy with overall experience.
3 March 2015
Unprompted review
Reply from Bauernutrition
Hi Morgen.
Thank you very much for your nice review. We are happy to hear that you are satisfied with our service and hope you will be as satisfied with the product!
Should we be of any further assistance, do not hesitate to contact us.
Kind Regards
Good customer service
My order of Proactol XS arrived in good time. Correct and good packaging.
Just about to start using product, and would come back, hopefully, with good review; fingers crossed!
2 March 2015
Unprompted review
Reply from Bauernutrition
Hi Joe,
We are happy to hear that!
Should we be of any further assistance in future, do not hesitate to contact us.
Kind Regards
Reply from Bauernutrition
Thank you for your review Carol, it is very appreciated.
Should we be of any further assistance in future, do not hesitate to contact us.
Kind Regards
Good service
The tablets I ordered took a little longer to arrive than I expected, but everything was fine when they arrived. I'll use them again if I need to.
2 March 2015
Unprompted review
Reply from Bauernutrition
Dear Ian,
Thank you for your order and for your review.
Should we be of any further assistance in future, do not hesitate to contact us.
All the best
Horrible service
Ive made my order like last week and i still didnt get notified that its been dispatched. Also i had to ask via email about length and how long its gonna take , first email i got didnt answer my question at all, the 2nd only said its up to i think 2-3 weeks after its been dispatched.
That wasnt helpful, and its taking ages! Im in a crisis thats why i ordered it!
------------
By the way I didnt get an email saying it was shipped on the 24th how am i supposed to know!!!
26 February 2015
Unprompted review
Reply from Bauernutrition
Hi Nathalie,
We can confirm that your order was shipped on the 24th of February.
As far as your questions is concerned ("length and how long its gonna take"), my colleague did reply with the following message on the 20th of Feb.:
"Once you receive a confirmation that it has been dispatched from our warehouse, the shipping process or transit time will be 10-15 business days. maximum 15 business days".
Kind Regards
Reply from Bauernutrition
Hi Ann,
As my colleague explained on the phone, we have already refunded your account on the 24th of February.
All the best
Good product
The shipping was a day or two too late but the product was totally worth it. Got myself some Proactol XS and it works perfectly for me!
20 February 2015
Unprompted review
Reply from Bauernutrition
Dear Bianca,
Thank you for your review. We apologize for the slight delay in fulfilling the order. This is the result of the increased demand of Proactol XS at the moment.
We hope to see you soon on our website,
Best wishes
bad !!!!
it's been 9 days and no delivery yet !!! can't even get a postal tracking on it !!!!:(((((((
\
20 February 2015
Unprompted review
Reply from Bauernutrition
Dear Derrick.
Thanks a lot for your message. Your order placed on Friday the 13th of February has been shipped on Monday the 16th of February.
As stated in our terms & conditions. please be advised that it may take up to 15 working days to receive your order if you are located outside of Europe.
Please feel free to contact us by email: cs@bauernutrition.com or by calling our 24h hotline: +44-2087875981 if there should be any further questions.
Best wishes
Great product
Ordered Primeburn last week and can already feel the difference, love it! :)
20 February 2015
Unprompted review
Reply from Bauernutrition
Hi Chris,
Thank you for your feedback, much appreciated!
Excited to hear that you love one of our newest products.
All the best
poor service
Still haven't received my order yet. Spent over 200.00 dollars.. sent and email and which has yet to receive any feedback. Will never order from this company again.. poor way to do business. And still waiting til this day to hear from this company.
19 February 2015
Unprompted review
Reply from Bauernutrition
Dear Steven,
Thanks a lot for your message. I just checked our email system and found the following email conversation:
On the 11th of February (one day after you ordered) we sent you the following email:
"Dear steven smith,
Your order #266051 has now been shipped. You should receive the order in the next 2-4 business days for UK orders, 5-7 business days for International (please allow up to 14 days for some International orders). Your order was sent using International Tracked LB385859396GB. Your invoice is attached to this email as a PDF file.
Please note that that replies to this email notification will not seen. Please refer to the website for Customer Support contact information.
Thank you for shopping with us."
Today (19th of February) you replied to this shipping confirmation email (therefore you definitely must have received this email), so i don't quite understand your argument "still waiting til this day to hear from this company".
We have provided you with a tracking number so you can follow the status of your order online (which by the way has been shipped within 24 hours after you placed your order). As stated in our terms & conditions, deliveries to the US might take between 5-15 working days (today is the 6th working day after you placed your order).
Once again, I do not understand your criticism. We would like to hear back from you with information on why you accuse us of conducting a "poor way to do business".
If you have any further questions, do not hesitate to contact us by email: cs@bauernutrition.com or by calling our 24h hotline: +44-2087875981.
Best Regards
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